HT201232: Contact Apple for support and service

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P.M.Karthick

Level 1 (0 points)

Q: CD got stucked in my Macbook Pro .. will it be rectified within the one year standard warranty

I have my Macbook purchased in 2014 still covered under warranty - standard one year .. CD got stuckedin my macbook pro... When contacted apple authorized service center , I was said it is charged for solving this issue . I havent done any misuse from my end.. CD getting studied in my Mac is not my misuse rather its part malfunction .. Why cant t be it covered in warranty

MacBook Pro, OS X Mavericks (10.9.5)

Posted on Sep 12, 2015 3:06 AM

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Q: CD got stucked in my Macbook Pro .. will it be rectified within the one year standard warranty

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by GhonaZ,

GhonaZ Sep 12, 2015 3:40 AM in response to P.M.Karthick
Level 2 (433 points)

Windows Software

Sep 12, 2015 3:40 AM in response to P.M.Karthick

You can try to get the stuck CD out by doing the following:
1. shut down your mac while simultaneously holding the Eject button. To help in this process tilt your macbook sideways and let gravity help. also see this thread I have a cd stuck in my MacBook Pro. How can I get it out?
Cheerio~
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HT201232: Contact Apple for support and service

Q: CD got stucked in my Macbook Pro .. will it be rectified within the one year standard warranty

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by GhonaZ,

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