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Sep 13, 2015 2:32 PM in response to sumitbhartiby Brett L,Good day sumitbharti,
If you are getting a solid blue screen when you connect your iPhone's headphones, I would suggest that you troubleshoot using the steps in this article - Get help with the screen on your iPhone, iPad, or iPod touch.
Specifically this section -
If you see a solid color screen (black, white, or blue)
- Plug in your device to a power source. If you see the low-battery screen when you plug in, let your device charge for at least 10 minutes (20 minutes for iPad) before using it.
- Force restart your device while it's plugged in.
- If this doesn't work, restore your device.
- If you still see the issue after you restore, contact Apple Support.
Thanks for using Apple Support Communities.
Safe computing.
