password incorrect when restoring backup
im signed into itunes, so when i try to restore backup to my ipad it asks me for password,when i try with correct password it tells me opposite
iPad 2
User profile for user:
mario49
User level:
Community Specialist
Hello Kidd808,
After reviewing your post, it sounds like you are not able to restore from a backup, but it is requiring a password. I would recommend that you read this article, it may be able to help the issue.
About encrypted backups in iTunes - Apple Support
What if I can’t remember the password for my encrypted backup?
You can't use an encrypted backup if you don't have the password.
When you try to use a backup, you might see a message saying "The password you entered to unlock your backup was incorrect." This message means that the iTunes encryption option was turned on in the past by:
- Yourself
- Someone who set up your device or transferred your data to a new device
- An installed profile (for business or education devices). If you're using an installed profile, contact your system administrator.
If you don't have your password:
- If someone else set up your device, check with them for the password.
- Try using an iCloud backup instead. If you don't have an iCloud backup, you can make one.
- If it's still relevant, try using an older iTunes backup.
Thanks for using Apple Support Communities.
Have a nice day