find my iphone

Question

Level 1

8 points

find my iphone

Hello

Is anybody here can help me?????

my iphone showed message "This iphone has been lost. please call me." Require passcode but I have not assigned any passcode to my iphone The number they asking to call is my sister…My sister used this phone then gifted to me.

She doesnt know passcode.

Is here any employee of apple company?

or its just a group of people suffering from using iPhone and trying to find answers

iPhone 5s

Posted on Sep 12, 2015 11:41 AM

Reply

Answer 1

roaminggnome

Level 10

106,401 points

Sep 12, 2015 11:42 AM in response to just29

This is a user to user support forum.

Everyone here is a user just like you.

Have your sister remove the iPhone from her iCloud account. She can contact Apple support and get help finding her Apple id.

Reply

Answer 2

just29 Author

Level 1

8 points

Sep 12, 2015 11:50 AM in response to roaminggnome

Ok now I get it) She knows her apple Id , but how it can help if phone is blocked and require passcode which she forgot

Thank you

Reply

Answer 3

roaminggnome

Level 10

106,401 points

Sep 12, 2015 11:52 AM in response to just29

She can restore the iPhone

If you forgot the passcode for your iPhone, iPad, or iPod ...

Reply

Answer 4

just29 Author

Level 1

8 points

Sep 12, 2015 12:11 PM in response to roaminggnome

We live at different cities

Anyway thanx

Reply

Answer 5

ZikzakCorp

Level 4

1,089 points

Sep 12, 2015 1:12 PM in response to just29

Try actually reading the article roaming sent you:

If you set up Find My iPhone on your iOS device or Mac, you can use iCloud to erase and restore it.

From another device, go to icloud.com/find.
If prompted, sign in with your Apple ID.
Click All Devices at the top of your browser window.
Select the device you want to erase.
Click Erase [device] to erase your device and its passcode.
Now you can either restore from a backup or set up as new.

Reply