I am not able to sync my iPhone 6 with my hp laptop. It says that i need to authorize this computer in order to sync but my laptop is already authorized. Someone tell me what to do?

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I am not able to sync my iPhone 6 with my hp laptop. It says that i need to authorize this computer in order to sync but my laptop is already authorized. Someone tell me what to do?

iPhone 6, iOS 8.4

Posted on Sep 12, 2015 12:02 PM

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Answer 1

sterling r

Community Specialist

Oct 3, 2015 1:17 AM in response to Appyhardy

Howdy AppyHardy,

It sounds like you have authorized your iTunes library with your Apple ID but you are still being prompted to authorize it again and again. There can be a number of causes for this, and this article will help you determine what the issue is here:

If iTunes repeatedly prompts you to authorize your computer

Thank you for using Apple Support Communities.

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