HT204157: If you can't back up or restore your Mac using Time Machine
Learn about If you can't back up or restore your Mac using Time Machine
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Helpful answers
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Sep 12, 2015 6:46 PM in response to samuel.ayresby Linc Davis,Sometimes, just restarting the computer will solve the problem. If not, do a test copy in the Finder from the source to the backup volume. Is that slow too? Delete the copied files from the backup volume after the test.
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Sep 13, 2015 8:22 AM in response to Linc Davisby samuel.ayres,Hi Davis!! Thank you for your reply.
I read this tip also, I did it but ....even with short files like 2Mb its a pain....
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Sep 13, 2015 8:28 AM in response to samuel.ayresby Linc Davis,It sounds like the backup drive is malfunctioning. Do you have another external drive you can test?
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Sep 13, 2015 6:17 PM in response to Linc Davisby samuel.ayres,Yes, and I already did it once...and works fine. I used a 1T external drive and it was ok...but when I try to use time capsule 2T to move files from macbook air to time capsule....take too many time....hours to complete the transfer. That is my problem how to fix this issue? I am trying to get out some important photos from time capsule but it took some many time ....after that I will format it....hope to work....if I could avoid it would be nice.
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Sep 13, 2015 7:06 PM in response to samuel.ayresby Linc Davis,Hold down the option key and select the Wi-Fi menu in the menu bar. What values are shown for the following?
Security
Channel
Signal/Noise or RSSI
Noise
Transmit (or Tx) Rate
PHY Mode
Compare the two-letter Country Code with the ISO code for your country. Does it match? The code X0 means that the country couldn't be determined. The code X3 means South America, not otherwise specified.
Please do not post the BSSID, as that information is private.
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Sep 13, 2015 7:58 PM in response to Linc Davisby samuel.ayres,ok, lets try ..
Security ....WPA2 personal
Channel.....6 (2.4 GHz, 20 MHz)
Signal/Noise or RSSI......˜80dBm
Noise......˜81dBm
Transmit (or Tx) Rate....11 Mbps
PHY Mode.....802.11 g
tks for trying to help meI really appreciate it.
Samuel
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Sep 13, 2015 8:17 PM in response to samuel.ayresby Linc Davis,The Wi-Fi signal is weak. Move closer to the Time Capsule. Also see below.
Recommended settings for Wi-Fi routers and access points - Apple Support
Wi-Fi and Bluetooth: Potential sources of wireless interference - Apple Support
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Sep 13, 2015 8:26 PM in response to Linc Davisby samuel.ayres,Davis let me explain one thing I only use my time capsule for storage....for internet acess I use local provider (Brazil) modem from THOMSON model dwg874B ....
By the way the country code is JP, this mac was buying there!
I use macbook close the time capsule so when I trying to manage files between then they are side by side.
I will check your recommendation...
tks for trying to help meI really appreciate it.
Samuel
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Sep 13, 2015 8:45 PM in response to samuel.ayresby Linc Davis,Each country regulates wireless networking differently. Wi-Fi devices are restricted to certain frequencies and power levels. The client devices try to find out where they are and configure themselves accordingly. Since a wireless access point (WAP) usually does not move across national boundaries, the Wi-Fi regulatory domain (country code) is set by querying the first one to respond when the client initializes itself. You don't have any direct control over it on the client. If your device is picking up the wrong country code, and is therefore locked out of using some Wi-Fi channels or operating at full power, the only lasting solution is to fix or remove the misconfigured WAP.
First check the setting of your own WAP. Change the country code, if applicable. I can't be more specific, because all routers are different. After changing the code, turn Wi-Fi off and back on.
If your WAP doesn't broadcast a country code, you should replace it with one that does.
To find out which other nearby WAP's are broadcasting a wrong country code, hold down the option key and pull down the Wi-Fi menu in the menu bar. Hover the cursor over each of the menu items representing a WAP. A tooltip (small box) will appear after a moment, showing, among other things, the country code being broadcast by that WAP.
Compare the code with the one your Wi-Fi interface has adopted. If a WAP with a wrong code is not under your control, try restarting the computer as close as possible to your own router.