Unable to transfer apps back from iPhone to iTunes

Running iTunes 12.2, iPhone 6 syncs fine except it won't transfer any apps back to iTunes (iMac). It worked fine until a month ago or so. Any idea on how to fix this?

iPhone 6, iOS 8

Posted on Sep 12, 2015 5:35 PM

Reply
23 replies

Sep 14, 2015 7:00 AM in response to Xanos

Hello, Xanos.


Thank you for visiting Apple Support Communities.


I understand that you are unable to transfer purchased Apps to your iMac. I would need more information on what behavior you are experiencing or any errors received to provide a better answer. However, try transferring all of your purchases via the steps in the article below.


Redownload or transfer your iTunes Store purchases from an iPhone, iPad or iPod to a computer


Regards

Sep 14, 2015 4:04 PM in response to jason269

I also erased the phone (erased content and settings) and set it up as a new phone, downloaded an app on the phone and wasn't able to transfer it back to my iMac/iTunes. I'm suspecting that there is something wrong with iTunes. What I can do next (not sure that I want to) is wipe the iPhone again, set up a new user account on my iMac and then sync and see what happens.

Sep 17, 2015 5:08 AM in response to Xanos

Same here with my iPhone 4s, iPad Air2 on iOS 9 and with latest iTunes 12.3.0.44. I think Apple has removed this functionality. I faced the same problem when testing with iOS public beta 3 and reported it on feedback. If they have removed it knowingly then it is a step backwards as whenever you reset the devices one will have to download the latest apps again as the PC will have outdated versions unless the use updates the apps there too with iTunes. I hope they fix it or let the users know of any settings which one has to turn on for enabling the transfer of app updates from the devices.


Updated a bunch of apps in the last two days on both my devices totalling 3GB but am not able to transfer the updates to my MBP, if I have to reset the devices I will have a huge update list to get up to speed, which is silly and a step backwards. Apple fix this or let us know of the fixing it on our side.

Sep 17, 2015 5:41 AM in response to Xanos

Yep, I have just tried to sync via iTunes after the 12.3 update & after updating my 6+ to iOS9.


No go, choosing the Transfer Purchases option in iTunes tries for a split second to do something and then stops.


I have loads of apps in iTunes that are showing they need an update but I have already done them via the app store on my phone and do not wish to waste more bandwith redownloading them on my PC when Transfer Purchases is supposed to take care of this.


Why do Apple seem to release unfinished/untested software constantly.


One thing I was looking forward to in iOS9 was the News app & it's not there after I upgraded, apparently it's not yet available to the UK audience, Doh!! Did it mention this anywhere is a press release prior to iOS9 going live, not a chance.


Come on Apple 😟



UPDATE:

I just connected my iPad Air to iTunes 12.3 and it is transferring purchases perfectly, exactly as before. However my iPad Air has not been updated to iOS9 yet, so my conclusion is that the Transfer Purchases issue is a glitch in iOS9. What do you know, more unfinised/untested software. Expect a raft of minor iOS bug fix updates very soon.

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Unable to transfer apps back from iPhone to iTunes

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