HT202023: About in-app purchases

Learn about About in-app purchases

clarisa carabali

Level 1 (0 points)

Q: I continue having the same problem every time I tried to download an app purchase I get the same message contact Apple.comm/support/iTunes/ww/.

I continue having the same problem every time I tried to download an app purchase I get the same message contact "Apple.comm/support/iTunes/ww/."

iPad, iOS 7.0.4, iPad mini

Posted on Sep 13, 2015 11:41 AM

I have this question too

Q: I continue having the same problem every time I tried to download an app purchase I get the same message contact Apple.comm/suppor ... more

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by ChrisJ4203,

ChrisJ4203 Sep 13, 2015 11:42 AM in response to clarisa carabali
Level 9 (57,350 points)

iPhone

Sep 13, 2015 11:42 AM in response to clarisa carabali

Sounds as if there may be a problem with your iTunes account. Have you checked your payment method to ensure everything is correct there? Have you even tried to contact them as it instructs?
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by roaminggnome,Helpful

roaminggnome Sep 13, 2015 12:11 PM in response to clarisa carabali
Level 10 (96,899 points)

Sep 13, 2015 12:11 PM in response to clarisa carabali

Have you done what it told you to do?

Contact itunes support
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