My Mac will not boot up and all I am getting is a grey screen. I can not run the diagnostic m
My mac will not boot up all I am getting is a grey/white screen. I can not run the apple diagnostic
MacBook Pro, iOS 5.0.1
My mac will not boot up all I am getting is a grey/white screen. I can not run the apple diagnostic
MacBook Pro, iOS 5.0.1
Do you hear the startup chime?
Is power light on steady?
Are any diagnostic light lit on the logic board or by the memory sticks?
Can you boot to boot manager screen? Yo do that by depress and holding the Option key during bootup.
Try resetting the SMC and NVRAM/PRAM
Intel-based Macs: Resetting the System Management Controller (SMC)
Can you boot to Recovery (lion or later only)
Hi many thanks for your response - I hear the chimes but I can not see any power lights on (not sure where they would be). I can not see any diagnostic lights. I can not boot to any screen except the grey/white one. I can not boot to recovery either. I will try SMC/NVRAM reboot but I believe I have already tried it. Not sure what to do next.
Thanks
See if this helps:
About the screens you see when your Mac starts up - Apple Support
Last,
- Make an appointment at the Genius Bar of an Apple store.
My Mac will not boot up and all I am getting is a grey screen. I can not run the diagnostic m