My Mac will not boot up and all I am getting is a grey screen. I can not run the diagnostic m

My mac will not boot up all I am getting is a grey/white screen. I can not run the apple diagnostic

MacBook Pro, iOS 5.0.1

Posted on Sep 13, 2015 1:32 PM

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3 replies

Sep 14, 2015 9:30 AM in response to Markysburke

Do you hear the startup chime?

Is power light on steady?

Are any diagnostic light lit on the logic board or by the memory sticks?

Can you boot to boot manager screen? Yo do that by depress and holding the Option key during bootup.

Try resetting the SMC and NVRAM/PRAM

Intel-based Macs: Resetting the System Management Controller (SMC)

About NVRAM and PRAM

Can you boot to Recovery (lion or later only)

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My Mac will not boot up and all I am getting is a grey screen. I can not run the diagnostic m

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