Q: I can't change my phone number in iCloud, so I can't approved my iPhone
-
Sep 13, 2015 2:34 PMby EmmanuelMuñoz,The last year I had an iPhone 5s whit a contract but the number that I have now is different, because I changed my phone, so when I activated the iPhone 6, icloud send me a code on my old phone number, but I don't have it. and I tried almost everything to change the number, but I can't.
-
Sep 13, 2015 2:48 PMby EmmanuelMuñoz,iCloud Keychain, asking me to verify my account, then tolds me to check with another device or whit my old phone number, but I havent that number now, because I changed it. I can used my iPhone perfectly, whit my ID, AppStore, iTunes, all of apps, but that is the only problem.
-
Sep 13, 2015 7:16 PMby gail from maine,Are you talking about the verification code for Two-Step Verification? If so:
Have you tried going to Manage your Apple ID, signing on, and then clicking on "Unable to receive messages on any of your devices"? Then type in your Recovery Key. If you don't have that, then follow the instructions in this article:
If you can't sign in with two-step verification using your Apple ID - Apple Support
If you are not referring to the Two-Step Verification trusted devices, then:
If you don't have access to a device with your iCloud keychain set up on it, you'll have to contact Apple support to verify your identity and get help completing the setup and changing the number: http://www.apple.com/support/icloud/contact/
Cheers,
GB
