Can't cancel Apple music free trial

Apple music free trial subscription avoids changing country of Apple ID Can't cancel free trial .

Posted on Sep 13, 2015 7:16 PM

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9 replies

Jan 12, 2017 8:55 AM in response to RolandCKO

I am kind of having the same issue as this original post was. I have managed to cancel it-but Apple has said I can keep using it until the 3 month trial is up. So mine is cancelled, but not really cancelled. I have moved from Aus to the UK & I can't change my Apple ID region until my Apple Music is cancelled-which it is, but not really. How can I cancel fully??

Aug 22, 2016 3:04 PM in response to YunfromHangzhou

following the steps you have mentioned, I cannot see any button to unsubscribe the free trial. What do I do? help please!


You need to set Automatic Renewal to Off and wait for it to expire.

Manage your Apple Music membership on your iPhone, iPad, iPod touch, Mac, or PC - Apple Support


If you cannot wait for it to expire, you'll need to contact iTunes Support and have them manually cancel it.


If there is no Apple Music subscription to manage, then that means that particular Apple ID is not subscribed to Apple Music.

Jan 15, 2017 10:29 AM in response to EHolcroft

You have access to the service for the duration of the Free Trial. They cannot simply cut you off you from using it as it would go against every consumer law on the planet.


If you need to completely cancel it before it expires normally, then you need to contact iTunes Support again and request they cancel it and remove it completely, stating you need to change countries and it needs to be removed


https://www.apple.com/lae/support/itunes/contact.html

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Can't cancel Apple music free trial

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