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Helpful answers
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Sep 13, 2015 9:42 PM in response to brandomeisterby j33p!n,call apple. That's a safety issue. You'll be escalated to tier 2 and then tier 2 will get it to safety for you.
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Sep 14, 2015 2:13 AM in response to brandomeisterby Jonathan UK,A small number of people will experience reactions to certain materials, but other factors may be causing the irritation.
Check in particular that your wife's watch and band are being kept clean and dry and that she is not wearing the band on top of any fragrances, soap, lotion, moisturiser, sunscreen or other topical skin care products. The watch and band should also be cleaned after any workouts, as sweat can also cause skin irritation if found between the watch and/or band and the skin.
Try cleaning the band by wiping it down with a recommended cloth (nonabrasive and lint-free) that has been lightly dampened with fresh water, then dry it with another recommended cloth.
Apple advises that, if you experience redness, swelling, itchiness, or any other irritation or discomfort on your skin around, or beneath, your Apple Watch, you remove Apple Watch and consult your physician before resuming wear.
More information:
Cleaning and wearing Apple Watch - Apple Support (including tips to avoid skin irritation)
Wearing Apple Watch - Apple Support
https://help.apple.com/watch/#/apdcf2ff54e9 (safety information and skin sensitivities)
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