Q: Had to reload operating system - can't get iTunes to download. It goes to Thanks for downloading page but program does not d ... Had to reload operating system - can't get iTunes to download. It goes to Thanks for downloading page but program does not download. What should I do? more
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Helpful answers
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Sep 16, 2015 12:00 PM in response to Catness01by alex_h1,Hello, Catness01.
Thank you for visiting Apple Support Communities.
I understand you are unable to install iTunes after your operating system was reinstalled. I would search your computer for iTunesSetup.exe as this file could have been saved in a different location. If you are able to locate this program, right click on this file and select run as administrator. I would also check to see if you can locate the iTunes download by accessing your past downloads in Firefox by going through the steps in the article below.
Where to find and manage downloaded files in Firefox
If you are still unable to download iTunes, you may need to temporarily disable any security software or pop-up blocker and attempt the download again. Alternatively, you can try using a different browser to download iTunes. If you are still unsuccessful at installing or downloading iTunes, take a look at the troubleshooting steps in the article below.
If you can't install or update iTunes for Windows
Cheers
