sean6851

Q: Are all purchased iBooks transferred to my iCloud automatically? So they are safe and I never lose access to read them again in several years?

I purchased several iBook a few years ago.  They were on my iPhone and my Mac mini in iTunes.  Then one day they were missing.  I wrote to Apple Support.  They were able to restore some of them, but 7 iBooks were no longer available.  I asked for a refund and was denied.  If I purchase a licenses to read or listen to a book, I do not expect that right to be taken away, ever.

How do I automatically protect my purchases with iCloud?

 

iPhone 6 Plus  iOS 8.4.1  64 GB

Mac mini (Mid 2010) ver 10.10.5  8GB RAM,  500GB HD

MacBook Air  (11"  Mid 2011)  ver 10.10.5  4GB RAM,  250GB HD

Mac mini (Mid 2010), Mac OS X (10.7.4)

Posted on Sep 15, 2015 12:06 PM

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Q: Are all purchased iBooks transferred to my iCloud automatically? So they are safe and I never lose access to read them again in se ... more

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  • by Kilgore-Trout,

    Kilgore-Trout Kilgore-Trout Sep 15, 2015 12:11 PM in response to sean6851
    Level 7 (32,679 points)
    iPad
    Sep 15, 2015 12:11 PM in response to sean6851

    sean6851 wrote:

      If I purchase a licenses to read or listen to a book, I do not expect that right to be taken away, ever.

     

     

    Which, as much as you may expect it or want it, is not a right guaranteed by that purchase. In the event that any media is no longer offered by the owner/publisher/author, and you do not retain a copy on your personal devices, you have lost access to it.

     

    sean6851 wrote:

     

    How do I automatically protect my purchases with iCloud?

     

    With iCloud, you don't. At least not in the context you are referring to. You protect them by duplicating the files and backing up (pretty much as you would any electronic data).

  • by Phil0124,

    Phil0124 Phil0124 Sep 15, 2015 12:20 PM in response to sean6851
    Level 7 (27,979 points)
    iPhone
    Sep 15, 2015 12:20 PM in response to sean6851

    You don't. iCloud does not store purchases, any of them. While they remain available in the stores, you can download them for free at any time, but you should not count on their availability in stores, as rights owners and publishers can remove them from the stores at any time. Apple has no control over this.

     

    It is your responsibility to keep copies of your purchases in local storage, so in the event they get removed from the stores, you can still access them.

     

    As established in the iTunes Store terms of service to which you agree when using the service:


    As an accommodation to you, subsequent to acquiring iTunes Eligible Content, you may download certain of such previously-acquired iTunes Eligible Content onto any Associated Device. Some iTunes Eligible Content that you previously acquired may not be available for subsequent download at any given time, and Apple shall have no liability to you in such event. As you may not be able to subsequently download certain previously-acquired iTunes Eligible Content, once you download an item of iTunes Eligible Content, it is your responsibility not to lose, destroy, or damage it, and you may want to back it up.


    http://www.apple.com/legal/internet-services/itunes/us/terms.html

    Apple is in no way obligated to guarantee the accessibility of purchased content after its purchased.  Much less years after.

  • by sean6851,

    sean6851 sean6851 Sep 16, 2015 6:44 AM in response to Kilgore-Trout
    Level 1 (4 points)
    iPad
    Sep 16, 2015 6:44 AM in response to Kilgore-Trout

    Wow!, What a flawed system!  or ecosystem.  I am not sure I can make any further purchases with these terms.  Why would anyone trust a system that does not automatically protect your purchases?  Why keep records at all?

     

    This goes back to the debate: Is it a Commodity or a License?  You remember before the digital age.  You could walk into a music store and buy an album or later a CD.  If the album was lost or stolen or damaged, the store would be happy to sell you a 2nd or 3rd or however many you wanted to buy.  It was a commodity.  There was audio cassettes to make a mix or backup, but this took time.  Then the computer arrived and everyone could create digital copies and backups.  The record sales fell.  Now they wanted it to be a license, not to be duplicated or shared.  Personal use only.

    Now we have the Cloud.  Everything is safe in the cloud.  Or is it?  You need to create manual backups or you can lose your purchase.

  • by Csound1,

    Csound1 Csound1 Sep 16, 2015 6:49 AM in response to sean6851
    Level 9 (51,447 points)
    Desktops
    Sep 16, 2015 6:49 AM in response to sean6851

    sean6851 wrote:

     

    Wow!, What a flawed system!  or ecosystem.  I am not sure I can make any further purchases with these terms.

    You are not obligated to, so don't.

     

    If it is too much trouble to backup expect to lose things

  • by Kilgore-Trout,

    Kilgore-Trout Kilgore-Trout Sep 16, 2015 6:58 AM in response to sean6851
    Level 7 (32,679 points)
    iPad
    Sep 16, 2015 6:58 AM in response to sean6851

    sean6851 wrote:

    You need to create manual backups or you can lose your purchase.

    That's correct. And a simple fact of life.

  • by sean6851,

    sean6851 sean6851 Sep 16, 2015 7:48 AM in response to Kilgore-Trout
    Level 1 (4 points)
    iPad
    Sep 16, 2015 7:48 AM in response to Kilgore-Trout

    A fact of Life?  Is that like a fact of Physics?  It cannot be broken?  No, it is a fact written in by and executive or an attorney.  These can be changed or broken if the mass market objects to it.  Apple has these terms to benefit its profits, until it has a changes in economic activity.

     

    I guess Apple is not concerned about losing loyal customers to Amazon or others.  Sad.

     

    Backups:  iCloud is a backup for my iPhone but not my purchases?  What type of backup is needed to protect a persons purchases?  Will my Time Capsule backups on my Mac mini work?  How do you retrieve these?  Will I have to roll back time 2-3 months to find a point I still had these files?  Would this loose all work after this point in time?  Or will I need to back up my work for the last 3 months on an external drive, then turn back time capsule to recover my purchases, then restore my current work?

  • by Csound1,

    Csound1 Csound1 Sep 16, 2015 7:51 AM in response to sean6851
    Level 9 (51,447 points)
    Desktops
    Sep 16, 2015 7:51 AM in response to sean6851

    Time Machine backs up everything on your phone, you should use it.

     

    If you do not backup the odds are in favor of you losing things, nothing is perfect, that is why backup exists. Choosing not is up to you, this is the result.

     

    Have a good one.

  • by Kilgore-Trout,

    Kilgore-Trout Kilgore-Trout Sep 16, 2015 7:56 AM in response to sean6851
    Level 7 (32,679 points)
    iPad
    Sep 16, 2015 7:56 AM in response to sean6851

    Don't be so obtuse.

     

    If you do not like the current arrangement, complain to the publishers. The current system is as much, or more, their making as it is Apple's. Oh, and Amazon has the same policies, so no, Apple will not be "losing customers" to it over this.

     

    Always do complete back ups, of course (that just basic data lose prevention), but if you wish to retain copies of electronic media, simply make copies to a location outside of the iTunes/iBooks library.

  • by Phil0124,

    Phil0124 Phil0124 Sep 16, 2015 9:48 AM in response to sean6851
    Level 7 (27,979 points)
    iPhone
    Sep 16, 2015 9:48 AM in response to sean6851

    sean6851 wrote:

     

    Wow!, What a flawed system!  or ecosystem.  I am not sure I can make any further purchases with these terms.  Why would anyone trust a system that does not automatically protect your purchases?  Why keep records at all?

     

    This goes back to the debate: Is it a Commodity or a License?  You remember before the digital age.  You could walk into a music store and buy an album or later a CD.  If the album was lost or stolen or damaged, the store would be happy to sell you a 2nd or 3rd or however many you wanted to buy. 

    Yes, and Apple will be happy to let you download it as long as its available.  And like the physical store, if they run out, or the rights owner no longer puts out any more copies what would the store offer you then?  It works exactly the same with iTunes. As long as its there, you can download it. Once its gone what are you going to do? If you lose it, its on you not the store.

     

    Not sure what you are getting at here?

  • by sean6851,

    sean6851 sean6851 Sep 16, 2015 11:41 AM in response to Phil0124
    Level 1 (4 points)
    iPad
    Sep 16, 2015 11:41 AM in response to Phil0124

    Thank you for the feedback.  And I am glad I had more than one respondent.  I get it.  This is the current policy - deal with it.

     

    Now, I am looking for articles on Best Practice.  With a Time Capsule, a Super Drive, and a Maxtor 300GB external drive, I should have all the tools I need.

    Is this policy the same for music and movies and Apps?  That would start to get big.

     

    I need to know the best way to backup electronic and audio books from iBook and everything else from iTunes.

     

    Thanks

  • by Kilgore-Trout,Solvedanswer

    Kilgore-Trout Kilgore-Trout Sep 16, 2015 1:02 PM in response to sean6851
    Level 7 (32,679 points)
    iPad
    Sep 16, 2015 1:02 PM in response to sean6851

    You should certainly use Time Capsule and include all electronic media in those back ups . however, I strongly recommend also manually copying those files to a third source (external hard drive, flash drive, etc.) . This will make retrieving them in the event of an item being pulled from an online store easier. The Maxtor would work fine, but any such external source should do the trick (I still store copies of my tax returns on CD, for example, but wouldn't use those for media due to file size/volume).