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Q: I spilled some broth on the ventilation area of my MacBook Air!

i spilled some broth on my MacBook Air! Immediately, I dried it up with towels, bit it bore a white screen for a bit before transition to a gray screen with a file that had a question mark on it. Shortly after, it froze during the start up precess and I turned it off, but when I tried to turn it back on, it no longer turned on! What can I do to fix this ???

MacBook Air (13-inch, Early 2014)

Posted on Sep 16, 2015 12:41 AM

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Q: I spilled some broth on the ventilation area of my MacBook Air!

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  • by thunderzzz,

    thunderzzz thunderzzz Sep 16, 2015 12:53 AM in response to orendezvous
    Level 6 (8,379 points)
    Notebooks
    Sep 16, 2015 12:53 AM in response to orendezvous

    Unfortunately mac is not brothproof. You are lucky one if it still works after contact with water. Usually devices  and water do not mix and water damage is not covered by warranty. I assume corrosion has already started.  You should schedule a genius appointment at the Apple Store to appraise the level of damages. They will offer you the best solution.

    Anyway you may try these steps:

    Try Safe Boot:


    - Shut down your Mac

    - Wait until your computer turns off and after that press the Power button

    - Right after you hear the startup tone, press and hold the Shift key

    - Release the Shift key when you see a grey Apple sign and the progress bar below this sign

    - After your Mac boots up, restart it as you usually do.


    If this doesn't help, follow the instructions below:


    - Shut down your Mac

    - Wait until your computer turns off and after that press the Power button

    - Right after you hear the startup tone, press and hold the Shift key

    - Release the Shift key when you see a grey Apple sign and the progress bar below this sign

    - Once you see Desktop, start a Disk Utility scan to detect and repair file system errors (don't forget to choose your main hard drive)

    - Click on Verify Disk and then, if asked to fix problems, on Repair Disk

    - After this, click on Verify Disk Permissions and then on Repair Disk Permissions

    - After the process is finished, shut down your Mac and turn it back on after about 30 seconds


    Apart from that, take a look at this Apple article and follow the instructions on Resetting NVRAM shown there: How to Reset NVRAM on your Mac - Apple Support


    Try resetting the System Management Controller: https://support.apple.com/en-us/HT201295

    Take a look at the steps suggested by Apple in this article:

    https://support.apple.com/en-us/HT204267

    Good luck.

  • by orendezvous,

    orendezvous orendezvous Sep 16, 2015 12:56 AM in response to thunderzzz
    Level 1 (0 points)
    Sep 16, 2015 12:56 AM in response to thunderzzz

    Thank you, but it won't turn on at all! I'm gonna bring it to the store as soon as I can, but...

  • by orendezvous,

    orendezvous orendezvous Sep 16, 2015 1:41 AM in response to orendezvous
    Level 1 (0 points)
    Sep 16, 2015 1:41 AM in response to orendezvous

    OH it worked!

  • by thunderzzz,

    thunderzzz thunderzzz Sep 16, 2015 1:42 AM in response to orendezvous
    Level 6 (8,379 points)
    Notebooks
    Sep 16, 2015 1:42 AM in response to orendezvous

    Wow. You are lucky one=) Good to know it works.

  • by orendezvous,

    orendezvous orendezvous Sep 16, 2015 2:12 AM in response to thunderzzz
    Level 1 (0 points)
    Sep 16, 2015 2:12 AM in response to thunderzzz

    TThank you so much for your help!

  • by thunderzzz,

    thunderzzz thunderzzz Sep 16, 2015 2:17 AM in response to orendezvous
    Level 6 (8,379 points)
    Notebooks
    Sep 16, 2015 2:17 AM in response to orendezvous

    You are welcome.

  • by OGELTHORPE,

    OGELTHORPE OGELTHORPE Sep 16, 2015 3:59 AM in response to orendezvous
    Level 9 (52,759 points)
    Mac OS X
    Sep 16, 2015 3:59 AM in response to orendezvous

    When ever a Mac notebook suffers a liquid spill, the first thing you should do is turn the power off.  The second is to disconnect or remove the battery.  DO NOT TURN IT BACK ON! If liquid has migrated to where it can create a short circuit, internal components will be compromised.  If the Mac has turned off on its own, that is a sign of severe damage.

     

    You have two choices.  Take it to an Apple store for a FREE evaluation where you will be told that it has suffered liquid damage and replacement of components will be necessary resulting in a hefty repair bill.

     

    The other is to rinse the Mac with non-residue electrical cleaner, take it completely apart and clean each part with non-residue electrical cleaner.  Then reassemble it.  That is a lengthy, tedious job but the only way to get the best odds for a long lived Mac. Then and only then should you turn the Mac on.

     

    Ciao.