You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

User profile for user: ADDVALUN
ADDVALUN Author
User level: Level 1
5 points

Your Apple ID has been suspended

Hello, good day~

I have received an email from 'no.reply@apple.ssl.com'.


Subtitle was: Your Apple ID has been suspended [#297848]

and that mail said:

Dear Customer,


Our system recently detected a problem
with your nominated payment method associated with your Apple ID.
To continue having exclusive access to our products
and services we require you to validate your information,
please follow the link below in order to ensure your billing and payment details are accurate and up-to date.


Click here to validate your account (Link to: http://iservice0.com/)


Your Apple ID cannot be used until we are satisfied your details are correct.


Failure to comply may result in complete termination of your Apple service.


Apple Support


My Apple ID| Support| Privacy Policy
Copyright © 2015 iTunes S.а r.l. 31-33, rue Sainte Zithe, L-2763 Luxembourg.? All Rights Reserved.


But I think apple's ssl address is ssl.apple.com and their domain isdervice0.com sound weird.

And I didn't use any kind of payment services.


So I just wanna know is that email really from apple or not.

Thank you for your attention.

Identify -OTHER, Other OS, Identify

Posted on Sep 16, 2015 7:30 AM

Reply
Question marked as Top-ranking reply
User profile for user: KiltedTim
KiltedTim
User level: Level 10
205,438 points

Posted on Sep 16, 2015 7:31 AM

It's a scam. A phishing attempt.

View in context
4 replies
User profile for user: suebeland
suebeland
User level: Level 1
8 points

Oct 10, 2015 3:13 PM in response to ADDVALUN

I'm fairly new to Apple and don't yet use the Cloud.

The message below suddenly appeared today in my spam folder (fortunately not my in box!) so I assume it IS spam.

Having read your question and checked out the domain on line I figured I would send the header and contents to 'reportphishing@apple.com' as this way they are informed when this crap is being circulated and can maybe trace the origins and take steps to block it.

Thank all the gods there is an Apple forum so I can check this sort of thing out (*_*)

I've never understood the need to screw with other people's computers - live and let live is my motto!


Your Apple ID has been suspended [#874342]

Apple [no.reply@appleid.ssl.com]

Dear Customer,

Our automated system was recently unable to validate your details and therefor we require you to complete a short validation process. Please proceed to the link below in order to avoid any interruption to your Apple services.

Click here to validate your account information > <http://eu-ssl.com/>

This link will expire 48 hours after this email was sent and your Apple ID may be suspended.

Apple Support

<https://statici.icloud.com/emailimages/v4/common/footer_gradient_web.png>

My Apple ID | Support | Privacy Policy

Copyright © 2015 iTunes S.а r.l. 31-33, rue Sainte Zithe, L-2763 Luxembourg.? All Rights Reserved.

<http://outsideapple.apple.com/img/APPLE_EMAIL_LINK/spacer4.gif?v=2&a=k%2BmjWPCFE H1m5ry2zndhAnQ3KF5%2BETE7bF8B0noUrq03JMp4si7zQtCt3xU6LvV3gmDVe9%2FF86cuUOlTUFMFU IaGRbGkUtdz9KPZ1Rya%2BDF9INM4cbPQhZH7d69x75QQccJA%2F8ioHdKOmp%2BTIgyOhRR8P631mAT M%2B6A%2FaTUv2iI5id0wsTDUvzE7GYmXc%2Froe1DpnmYojuxNsXxLoWgJghB7rRujMcZnFBMuru5NQ 0QBC%2FWxdPDdbDeMxZqXFl%2BAAzETqW0lQDmlAxTPABV6iIXyL8Bgw7TwTm%2F%2BtMbIfljviku8A 8KF5MvyTiexB9WBUOaOM8TUfUOA3CMGt3n44Bt5Sbq%2B1iVSXi6SMcuz8ClR2%2BcWK2eee49OUJzZk jCx>

Reply

Your Apple ID has been suspended

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.
Learn more Sign up