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Sep 17, 2015 7:11 AM in response to linrieby brenden dv,Hi linrie,
I'm sorry to hear you are having these issues with your new iPhone. It sounds like you have been on the right track with your troubleshooting, i.e. testing the microphone function in other applications. If you are still having issues with the audio in FaceTime, you may find the additional troubleshooting steps outlined in the following article helpful, up to and including contacting Apple Support directly if necessary:
If your voice is too faint or sounds unclear using iPhone, or iPod touch - Apple Support
Regards
