Transfer Purchases no longer working

I've had this issue, since updating to iOS 9 GM-candidate, and the last version of iTunes, and it persists now to iOS 9.0 and iTunes 12.3.0.44 (today's updates).


Clicking 'File->Devices->Transfer purchases (etc...)' does nothing.


Is anyone else experiencing this?


I'm trying to back up a couple apps to my iMac, as they have been taken off the iTunes store, and I would like to keep a backup.

Posted on Sep 16, 2015 12:12 PM

Reply
182 replies

Sep 28, 2015 9:35 AM in response to Gordon Hodgson

The whole "app thinning" thing as the reason for the lack of a backup

and sync issue seems like a total cop-out.


There is no reason on God's green earth that you cannot keep a separate library

backup up with the proper apps for the proper devices on the computer. It seems to

be simply an excuse for lazy programmers who don't what to be bothered with how

the users "really want things to work". After all, Apple has each of our devices stored

in their databases and knows who owns what. They also have the separate versions

for different devices on their servers as well (otherwise how can they download device

specific apps!)!!!


The fact that my apps updated/downloaded on my iPhone don't sync to the computer

pretty much defeats the purpose of backup and syncing, doesn't it????


Also, for what its worth, automatic download of music to all devices also no longer works.

For the past year, I have had a MacMini set up as a file server and an iTunes Home Sharing base.

In the store preferences, I have had, and always have had the Automatically download check boxes

checked on it. The server always has iTunes running and is always logged in.


Yet, recently I had purchased a couple of albums on one of my Macs and I synced it to my iPhone

(before iOS9 or iTunes12.3) and all was good for them. I recently just looked at my server, and iTunes

did not automatically download these albums and only shows they are available for download from

the cloud. Why even bother putting in "automatically download feature" that no longer work!!!!!!!

Maybe I am old fashioned or something, but I thought the purpose of backups and syncing

was to be able to restore a device back to its original state should something go wrong!!!!!!!!!!!!!!

Not just "sort of" back to original state!!!

Sep 30, 2015 10:06 AM in response to Gordon Hodgson

Apple needs to wake up to the fact that all of the world doesn't have access to fast, unlimited internet. I had updated all my apps on my iPad and iPhone just to discover last night that it will not transfer the purchases to iTunes. I cannot use the time or download allotment to update them there also. I don't care about this space saving design. Personally I buy the larger storage devices just for reasons like this. How about we don't cater to the buyers of 16GB phones? This way takes too much time and money!

Sep 30, 2015 8:00 PM in response to Gordon Hodgson

Well now, this is just ridiculous.


Here I am - on vacation - 1,050 miles away from my home computer where I've synced and backed-up my iPhone. I just spent over $1,000 on a new iPhone 6s, case and AppleCare only to find out that I can't sync my apps on my work laptop withough RE-DOWNLOADING every single one of them. Seriously Apple? What about the people using cellular data plans? What if I dropped my phone in the toilet overseas and need another working phone the next day? Not possible? I just want to transfer the apps I PURCHASED from my iPhone 5s - onto my work laptop - so that I can then re-sync everything with my new iPhone 6s.


This is pure and utter BS.


I only bought this thing away from home-base because I was traveling on launch day. Now here I am with a $1,000 paper-weight until I get back to Chicago.


I guess it's 2007 again...

Sep 30, 2015 9:47 PM in response to Gordon Hodgson

Fascinating. I see why it had to be done, but ...


a) Could have listed that as a "feature"

b) If not a "feature", then somehow get the word out.


I wanted to get rid of the apps on my iMac iTunes library and have them transfer from iPhone and iPad, so I would know which ones I continue to use and thus stop downloading updates in iTunes for apps not used.


We can try and appeal to Apple, but instead, have to learn how to operate under the new rules....

Oct 2, 2015 12:58 AM in response to Gordon Hodgson

I just spent an hour trying to figure out what was wrong here, iTunes wasn't copying my iPod Touch apps to my Windows 10 PC. After extensive google searches, trying different word combinations, I finally found this thread and discovered this is the intended behavior? This makes things more inconvenient, and I also wasted my time trying to figure it out! The fact that iTunes still has a "Transfer purchases from iPod Touch" menu option certainly didn't help. If they mean transfer music only, change the menu command description to specify that.


I guess I can delete all of the apps that have been previously synced to my PC now since they don't sync back and forth? I noticed they will sync from the PC to the iPod but I don't think that's of much use to me. I kept them on my PC as sort of a back up, but I'm not going to separately update the apps in both iTunes and iPod so now iTunes will always have an outdated version of each app.


This change makes no sense.

Oct 2, 2015 12:32 PM in response to woodmeister50

Thank you very much for your suggestion. I followed your advice and sent the feedback to Apple. It may not be useful but maybe if we ALL do it at the end someone will hear us. What surprises me the most is that I cannot read of this issue in any of the discussions of the various Apple Blogs on the web. It is like no one know or care of it. For me it is really a BIG issue!

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Transfer Purchases no longer working

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