internal screen problem is under warranty or not?

What do you mean by internal screen damage. And there is no way that an iPhone 4s would still be under warranty. Those devices were released in 2011. The iPhone warranty is only 1 year.

If you purchased the device brand new in November of last year, then make an appointment at the Genius Bar of the nearest Apple Store or Authorized Apple Service provider to have the device examined. Only Apple or the AASP can determine if this is a warranty situation or not.

If Apple advised you this was not a warranty issue, what did they say was the cause? If they cannot take care of it, no one here can. They would have given you a reason as to why it was not covered under warranty. You need to continue your dealings with Apple.

I think you are misunderstanding. This is a user to user support forum. What anyone here things has nothing to do with what Apple will do. As I told you earlier, they make the final decision. You are correct that physical damage is not covered under warranty, and if the device appears to display physical damage, they would make that determination. Posting any photos here are not going to help your cause at all. Apple does not participate in the forum, just users like you are. This is a technical support forum, not something to dispute or settle differences with Apple. If Apple has refused service on your device, then that is the final answer. You cannot get any relief here. Deal with it and move on.

If you did not buy the phone new, from Apple, there is no warranty. Does not matter if you bought the phone off the shelf at some phone store. Unless they are an authorized Apple dealer there is no warranty. The 4S has long since been discontinued and any phones will not have a warranty unless purchased from Apple.

Screen damage is not covered by warranty as you have found out. Apple's position is that user damage caused the screen problems and that is not covered by warranty. Apple has the final say.

LSD999 wrote:

First of all sir I bought apple device from authorised Apple Store.Secondly the sceen is not damaged.It is internal problem as its having a black spot at top right side of screen which is shown in the above picture of my apple 4s.It is again requested that the sceen is not damaged,it is in the pixel of the screen of 4s.The screen proper intact , no damage/broken. Kindly resolve my problem.

You have been repeatedly told you are not addressing Apple here. This is a user to user support forum, and no one here can make any type of decisions for Apple or to influence Apple. Your issue is with Apple and the service center. Continual posting here is not going to change your issue, nor improve your outcome. Asking us to "kindly resolve my problem" is not going to get you anywhere. We cannot do anything! Do you understand that. If you want to discuss this with Apple, use the Contact Us link at the bottom of the page.

First you never stated you purchased the device new at an Authorized Apple Store. Second the screen is damaged. Third Apple makes the ultimate determination of the problem, not you and not I. Fourth I cannot resolve your problem because I am not Apple.