jplang56

Q: Podcast app crashing in iOS 9

I just installed iOS 9 on my iPhone 6. When opening the podcast app I get a white screen, "Updating Library" and then it crashes after about 15 seconds. Anyone else experiencing this?

I've quit the app.

Restarted the phone.

Tried putting phone in airplane mode and opening the app.

Same result each time.

 

Help!

iPhone 6, iOS 9

Posted on Sep 16, 2015 12:56 PM

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Q: Podcast app crashing in iOS 9

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  • by elbowlobstercowstand,

    elbowlobstercowstand elbowlobstercowstand Sep 19, 2015 2:44 PM in response to powdermonkey
    Level 1 (5 points)
    Sep 19, 2015 2:44 PM in response to powdermonkey

    Nice. I just posted the same link at the end of this thread. Missed yours. But the more the more references, the better.

  • by mulelady,

    mulelady mulelady Sep 19, 2015 3:08 PM in response to m4cus3r
    Level 1 (10 points)
    Sep 19, 2015 3:08 PM in response to m4cus3r

    I think you may have missed the right path....you start with General....not the iCloud ....and not Documents.....try again...

  • by Susan in Asheville,

    Susan in Asheville Susan in Asheville Sep 19, 2015 3:35 PM in response to elbowlobstercowstand
    Level 1 (0 points)
    Sep 19, 2015 3:35 PM in response to elbowlobstercowstand

    Thanks for this link. I just put it to use.  We ALL need to do this!!!

    Susan

  • by jmiahonline,

    jmiahonline jmiahonline Sep 19, 2015 4:10 PM in response to jplang56
    Level 1 (4 points)
    Desktops
    Sep 19, 2015 4:10 PM in response to jplang56

    Gosh that just *****... mine hasnt been working either and have been trying to use another app called OVERCAST for my podcasts, but i have all my junk organized in APPLE's podcast app... since they're the geniuses who started it! LOL Oh well... i hope they fix it soon, because I AM A PODCASTER and cant even listen to my own podcasts on my PHONE... ridiculous! i wish i could just go back to IOS8 now until the fix.

  • by hallie0825,

    hallie0825 hallie0825 Sep 20, 2015 3:27 AM in response to jplang56
    Level 1 (0 points)
    Sep 20, 2015 3:27 AM in response to jplang56

    Same issue- after IOS 9 update.  Podcast app indicates "updating library"- white screen, then crashes.  I called Apple Support and they indicated they had not heard of this issue- reccomended complete reset.  

  • by mulelady,

    mulelady mulelady Sep 20, 2015 4:06 AM in response to hallie0825
    Level 1 (10 points)
    Sep 20, 2015 4:06 AM in response to hallie0825

    Hallie.....by this time, Apple definitely knows there is a problem.....not only are there dozens of these pages on their web site ....but it is at least a Podcast issue.  My phone was restarted twice....the last was a total wipe to new.....reload everything new and individually .....HORRIBLE torture .....and the Podcast crashing issue remained.  I trimmed, deleted , and turned off everything everywhere I could think of ....rebooted...checked updates....same.  Then I listened to the others...change to Overcast....so far...so good ....it's all Apple's problem from the way I see it.  I would gather it might be " normal " at an initial download when it's brand new and so many are stressing the system.....but that doesn't explain the Podcast App Crashing and no other issues.  Further, when I phoned Apple Care...I too was told they don't know what I'm talking about....except they couldn't find any thing on their end about Podcast's being iOS9 ??!!! Huh ?  If only Podcasts are your issue , I'd try Overcast.

  • by fhontoy,

    fhontoy fhontoy Sep 20, 2015 5:45 AM in response to jplang56
    Level 1 (0 points)
    Sep 20, 2015 5:45 AM in response to jplang56

    Same issue here.

    In my case I think that the updating library simply doesn't work correctly. I checked the list of podcast through the Storage setting and could only see 3 out of x podcasts. For these I had an information of the space they take, for the others the space used is called "Document & Data" (some 1.3GB in total).

     

    Not sure yet if I want to go back to reset the app as it would mean to search for the podcasts I set up all over again ... and too bad to say .. I can't remember them all (guess I might consider that those I don't remember were not worth while ;-)) ...

     

    anyhow, until no overcast, soundcloud are interesting apps, but they don't do the things I liked about podcast (i.e. the sleep timer)  

     

    And thanks to all of you posting the direct feedback links to apple ... I usually try to avoid them as I find the support pages pretty much useless / counter intuitive. So your links helped to add to the feedback 

  • by mulelady,

    mulelady mulelady Sep 20, 2015 6:09 AM in response to fhontoy
    Level 1 (10 points)
    Sep 20, 2015 6:09 AM in response to fhontoy

    fhontoy:  I'm brand new to Overcast and haven't found " it ' yet.....but if you read the iTunes App listing for Overcast, it lists " sleep timer " as an option.  Most of the perks require the pay option....but all say it's worth it, so I went for it....and so far very happy. 

    Also....you might find a list of your podcasts in your iTunes app ....I did.  Overcast says it it can import some podcasts, but I don't know the limitations .

  • by fhontoy,

    fhontoy fhontoy Sep 20, 2015 6:25 AM in response to mulelady
    Level 1 (0 points)
    Sep 20, 2015 6:25 AM in response to mulelady

    Thank you mulelady!

    You are right there is a sleep timer option, but it is in the paid version of Overcast, which is why I didn't test it yet. I'm new at Overcast and thus still figuring things out  

    Thank you for the idea with the list of podcast. Good point, sadly that's part of an error I made: It belonged to the things I didn't synchronize with iTunes .. so it seems, that I'm lost there too. .. but I'm used to problems with iTunes ;-)

  • by linda97439,

    linda97439 linda97439 Sep 20, 2015 9:33 AM in response to jonathanfromlodi
    Level 1 (0 points)
    Sep 20, 2015 9:33 AM in response to jonathanfromlodi

    I have the same problem even after 2 support calls with apple and 5 hours of wasted time including 2 restores!

  • by linda97439,

    linda97439 linda97439 Sep 20, 2015 9:35 AM in response to elbowlobstercowstand
    Level 1 (0 points)
    Sep 20, 2015 9:35 AM in response to elbowlobstercowstand

    feedback submitted - thanks for the suggestion!

  • by linda97439,

    linda97439 linda97439 Sep 20, 2015 9:39 AM in response to Angerhouse
    Level 1 (0 points)
    Sep 20, 2015 9:39 AM in response to Angerhouse

    I tried restoring from back up at the suggestion of apple support - didn't fix the podcast crashing.

  • by SnowflakeVT,

    SnowflakeVT SnowflakeVT Sep 20, 2015 6:00 PM in response to linda97439
    Level 1 (0 points)
    Sep 20, 2015 6:00 PM in response to linda97439

    My iPhone6 is still not working after a total restore as described w/ the iCloud backup.

     

    My Podcast app still crashes after trying to load the library. I have tons of storage available to it (>40GB) so it shouldn't be related to a memory or storage issue.

     

    Very disappointed with this iOS9 update. I hope Apple has software guru's working 24x7 on getting patches out, and I hope more that they determine how this was missed in testing before they had many of us blow a weekend trying to put our gadgets back together.

  • by jmiahonline,

    jmiahonline jmiahonline Sep 20, 2015 6:49 PM in response to jplang56
    Level 1 (4 points)
    Desktops
    Sep 20, 2015 6:49 PM in response to jplang56

    I Just went ahead and downloaded Stitcher Radio for podcasts & actually like it. If Apple doesnt wanna fix it then... Suit themselves. Stitcher is actually a pretty awesome app for ios9! #TooBadForApple

  • by mmnewland ,

    mmnewland mmnewland Sep 21, 2015 2:02 AM in response to jplang56
    Level 1 (0 points)
    Sep 21, 2015 2:02 AM in response to jplang56

    Podcast app is still crashing for my iPhone 5. I only subscribe to a few so they size shouldn't be an issue. Going to download and use Stitcher for now. @Apple - get it fixed!

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