Dazpeo

Q: Ios9 stuck on slide to upgrade

stuck on slide to upgrade on iPhone 5 after upgrading to ios9 help!!!

iOS 9

Posted on Sep 16, 2015 1:34 PM

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Q: Ios9 stuck on slide to upgrade

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  • by DeaTHKnigHT89,

    DeaTHKnigHT89 DeaTHKnigHT89 Sep 17, 2015 7:19 AM in response to Dazpeo
    Level 1 (0 points)
    Sep 17, 2015 7:19 AM in response to Dazpeo

    This is ridiculous. Really angry at Apple. They are killing Steve Jobs' legacy.

  • by DjEncore,

    DjEncore DjEncore Sep 17, 2015 7:22 AM in response to Jason5S
    Level 1 (5 points)
    Sep 17, 2015 7:22 AM in response to Jason5S

    I was trying to update iPhone 5S this morning, and although my phone had about 300Mb left, the setup downloaded just fine and during the install it got stuck on the white/grey screen. I restarted 5S and the setup was able to resume itself and it almost completed the process. I'm at the last step where it says "Update Completed. Your phone was updated successfully. There are just a few more steps to follow, and then you're done." stage - It's asking me to select a Wi-Fi network to begin and as soon as I select my home-wifi, it gets stuck again on the white/grey screen with "slide to upgrade" text. As of now I am stuck and have tried to restart the phone multiple times but it fails everytime. Any hints?

  • by Beemac77,

    Beemac77 Beemac77 Sep 17, 2015 7:47 AM in response to harpreet0singh
    Level 1 (0 points)
    Sep 17, 2015 7:47 AM in response to harpreet0singh

    Thank you Thank you Thank you..!!  Your advice definitely worked for me.  Finally have access to my phone and now back to my previous version 7.  You are a star my friend

  • by harpreet0singh,

    harpreet0singh harpreet0singh Sep 17, 2015 7:49 AM in response to Beemac77
    Level 1 (16 points)
    Sep 17, 2015 7:49 AM in response to Beemac77

    Anytime! Glad it could help someone else too!

  • by usernameangie,

    usernameangie usernameangie Sep 17, 2015 8:38 AM in response to Dazpeo
    Level 1 (10 points)
    Sep 17, 2015 8:38 AM in response to Dazpeo

    I finally go it to work as a new phone using harpreet0singh's method; however, it did download ios9 and I could not revert to 8.4 so I am not restoring back up at this point so that phone is useable.   fyi I did do all this and restored with same issue - so I would suggest not restoring backups at this moment until apple figures out.  good luck to all

  • by usernameangie,

    usernameangie usernameangie Sep 17, 2015 8:41 AM in response to cran
    Level 1 (10 points)
    Sep 17, 2015 8:41 AM in response to cran

    harpreet0sing's method worked for me - I did not do the 8.4 download and I did not restore previous back up as this started the loop over again.   I am using as new phone at this point until apple figures out before I use my backup.

  • by Sanjay Aggarwal,

    Sanjay Aggarwal Sanjay Aggarwal Sep 17, 2015 9:17 AM in response to Dazpeo
    Level 1 (0 points)
    Sep 17, 2015 9:17 AM in response to Dazpeo

    Already logged  case with Apple Support. Hopefully they will resolve it.


    After ugrading from iOS 7 to iOS 9 on my iPhone 5S, I am left with white screen with a scroll bar at the bottom " slide to upgrade".


    TRied many times restoring but it is it is not going. My phone is now dead.

  • by AXFL,

    AXFL AXFL Sep 17, 2015 9:21 AM in response to Sanjay Aggarwal
    Level 1 (5 points)
    Sep 17, 2015 9:21 AM in response to Sanjay Aggarwal

    If you have a passcode function turned on then you may want to try to do what I did:

    I have iPhone 4s and upgraded from IOS 7 to IOS 9. I spent the whole night today restoring 4 times, until I figured out the problem. The problem appears to be with the passcode to unlock your phone. That is, if you have a passcode enabled then you get stuck at this screen. After doing the restore 3 times, I have figured this out and restored without setting the passcode at the initial setup stage. After I got everything running, I enabled the passcode and then my iPhone fell into an infinite loop between the screen "slide to upgrade" and enter passcode. So I ended up doing the 4th restore and kept the passcode disabled.

  • by im_sarah,

    im_sarah im_sarah Sep 17, 2015 9:32 AM in response to DeaTHKnigHT89
    Level 1 (5 points)
    Sep 17, 2015 9:32 AM in response to DeaTHKnigHT89

    I got bored of waiting and called Apple support. They walked me through rebooting and restoring, stuff I had already tried and it didn't work.
    They put me through to a senior advisor who told me she wouldn't end the call until my problem is resolved (bold statement!!!) after 10 minutes she said there's nothing more she can do at the mo and it's with the technicians looool.

     

    It's a widespread problem, either set your phone up as a new iphone (that worked for me) and wait til they patch it until you restore your back-up, or just wait for the patch altogether!

     

    Not good enough really! Hopefully it will get sorted soon.

  • by harpreet0singh,

    harpreet0singh harpreet0singh Sep 17, 2015 9:58 AM in response to usernameangie
    Level 1 (16 points)
    Sep 17, 2015 9:58 AM in response to usernameangie

    If you downgraded back to 8.4.1 the restore backup works fine. You'll be back on 8, but you'll have your stuff - until a fix is found. 8-9 upgrade works well, 7-9 is the issue..

  • by ShawnUT,

    ShawnUT ShawnUT Sep 17, 2015 10:19 AM in response to Dazpeo
    Level 1 (5 points)
    Sep 17, 2015 10:19 AM in response to Dazpeo

    I have an iPhone 5 and had the same problem of getting to the 'Slide to Upgrade'. I would reset my phone by powering off holding both the Power Button and the Home button. Then when it started back up, I would release the power button while holding down the home button. After numerous attempts of bypassing different options when asked to set up the phone, I did not set up a passcode. This finally allowed me to get past the 'Waiting to copy' in step 5 of 5 in the iTune sync process and the 'Slide to Upgrade' on my iPhone. When iTunes showed that it started copying the files, the screen on my phone would flash from the Apple symbol to my home screen and back to the Apple symbol. Then after my laptop showed that the sync was finished, I left my phone connected as it was still doing something because the status bar would show movement on the phone, go blank, and then showed movement again along the status bar. FINALLY my home screen popped up and all of my files had been restored.

  • by albinnibla,

    albinnibla albinnibla Sep 17, 2015 12:40 PM in response to Dazpeo
    Level 1 (0 points)
    Sep 17, 2015 12:40 PM in response to Dazpeo

    Hi,

     

    same concern (frozen screen on slide to upgrade) on iPad mini. Initially looks like everything went fine "upgrade successful" then "few remaining steps" then "select wifi" then ... stuck.  iTunes crashes while trying to connect.  

    another brick..

  • by Dynasty12,

    Dynasty12 Dynasty12 Sep 17, 2015 1:02 PM in response to Dazpeo
    Level 1 (0 points)
    Sep 17, 2015 1:02 PM in response to Dazpeo

    Its not working because you all have passcode locks on your phone, and have never trusted your computers geniuses lol

  • by Dynasty12,

    Dynasty12 Dynasty12 Sep 17, 2015 1:05 PM in response to AXFL
    Level 1 (0 points)
    Sep 17, 2015 1:05 PM in response to AXFL

    Genius a lot of ppl act like its their first rodeo....like "oh i can't respond to iTunes with my phone" iTunes doesn't know who the heck that phone is so you have to trust it numnut lol disable passcode until your all updated folks.

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