Stuck on white screen saying slide to update but wont let me slide

UPdated my phone to ios9 but i am now stuck on a white put screen saying slide to update. It wont let me slide. What do i do?

Posted on Sep 16, 2015 2:38 PM

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66 replies

Sep 17, 2015 3:06 AM in response to Fairspeacock

Why has no one at Apple responded to this? It had been over 24 hours and you can't reply to their question? I have the exact same issue after the iOS9 update. I went to my local Apple store today and they had no idea, or any answers to the problem other then "We can restore it, but our restore could do damage to your phone" Well, I don't have the money for a new phone at the moment. This is a huge pain in the arse! Just for your information, it says that the upgrade was successful, cool! Before this I could slide my phone no problem, even after all the hard resets I can slide my phone, enter my pin and it comes to the updated successful screen, "just a few more steps to finish the upgrade". So it asks me to select my wifi preference, I do this and it asks me to slide the screen.... YEP, I can't friggin' slide it and I'm stuck on the white screen. We aren't all made of money and I had a perfectly good working phone this morning before the update and now I have a phone that is currently useless and you can't give us answers? Very poor!!!

Sep 17, 2015 5:26 AM in response to Fairspeacock

My iPhone is exactly the same! I upgraded it last night and now its just a white screen that tells me to slide for upgrade yet won't let me do anything. Online it is saying that I need to buy a new phone as the upgrade has damaged it due to a fault with the upgrade. Well I am sorry but being a student who doesn't get student finance and has two part time jobs just to make sure I can eat every day doesn't exactly bode well for me being able to pay the hundreds of pounds needed for a new phone. It is Apple's update that has caused this and so I expect them to fix it. The fact that not a single Apple member has written back is absolutely appalling and it does not surprise me at all that people are switching to non apple products now.

Sep 17, 2015 8:40 AM in response to Fairspeacock

I have had the same problem and have been with out a phone all day I spent 1/2 hour on the phone to apple, the guy that I spoke to was lovely and really did try and help. he even said that he, has not done the download yet.

I cant get an appointment at an apple store until Wednesday which is a no help but if they have no clue then that is no good anyway. this the leaves me in the same situation as all of you with no phone. I have no landline at my house and a son at school they have no way of contacting me if something happened. we got iphones as they are meant to be reliable

Sep 17, 2015 8:48 AM in response to samfromverwood

I managed to go back to Apple tonight and they did a restore of my phone (this sucked, because I lost all my texts and notes) the plus side is my phone is now back and working and seems to be running fine. If you can, try doing the restore via your itunes (it might tell you, you need to turn off your 'find iphone' setting on your phone before doing it) If this is the case, you'll have to do it via the Apple store. Try signing into your icloud account and you might be able to turn it off there. Hope all this makes sense, I'm not tech at all. Good luck.

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Stuck on white screen saying slide to update but wont let me slide

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