Medical id not showing on emergency lock screen

I found something! Finally, I had the same issue on my Iphone SE.

1. Turn on Iphone to lock screen

2. Press home button once

3. It will show the "Enter pass-code or Fingerprint" and it will also say "Emergency Call" or just "Emergency".tap on that button.

4. It will open the call screen for Emergency Services, look down by the green phone icon and it will say in red

" * Medical ID". Tap on that.

I finally figured this out, very helpful website: https://www.imore.com/how-make-emergency-call-locked-iphone

Hello, mspeiffer.

Thank you for visiting Apple Support Communities.

I understand that you're Medical ID information is not showing on the lock screen. I would need a little more information on how you are attempting to access your Medical ID information. However, I would double check to make sure that you are going through the steps below to access this information.

Medical ID

With iPhone, you can personalize your Medical ID to keep your important health information in case of emergency.

Tap Medical ID. Then tap Edit to add information such as birthdate, height, weight, and blood type. You can also add emergency contacts.

Turn on Show When Locked to make your Medical ID available from the Lock screen. This lets people helping you in an emergency get important information about you. They'll also be able to contact people you've entered as emergency contacts.

Here's how to access Medical ID when your device is locked:

1. Swipe to unlock.
2. Tap Emergency.
   
3. Tap Medical ID, on the emergency dial screen.
   

Use Health on your iPhone or iPod touch

Cheers

mspeiffer,

Thank you for the follow-up information. If you are not seeing this option on this iPhone and the Medical ID has been attached to his contact card, could you reply back with what iOS version and model of the device? This information is located under Settings > General > About.

mspeiffer,

Could you please check one more thing for me? Could you go to the Health App, select the Medical ID option, Select Edit and make sure that Show When Locked is on? If this is not on, please enable this feature and test to see if this appears from the lock screen once you select the Emergency option.