Q: IOS 9 Cellular Data Usage Restrictions not working

My iphone had cellular issues immediately upon the update. My ipad cellular issues started within a week of the update even though I had taken precautions to turn on all the cellular data to it before the update. Now, I'm wondering if the bug was there all along with the ipad and just took a few days to manifest itself or if it was infected when I backed it up. I use Icloud on both the ipad and the iphone. I also use the iphoto library on the ipad, but not the iphone. I accidently turned it on on the iphone and only noticed when photos started to have an icloud image before they fully loaded on my phone at which time I shut off the photo library. I also airdropped a few photos between the iphone and the ipad. Now, the ipad has cellular issues too, but not all the same apps are affected on both. Very frustrating to say the least. My biggest concern is potentially losing the large number of photos I have on the ipad so much so that I'm considering purchasing a Mac to transfer them.

My iphone had cellular issues immediately upon the update. My ipad cellular issues started within a week of the update even though I had taken precautions to turn on all the cellular data to it before the update. Now, I'm wondering if the bug was there all along with the ipad and just took a few days to manifest itself or if it was infected when I backed it up. I use Icloud on both the ipad and the iphone. I also use the iphoto library on the ipad, but not the iphone. I accidently turned it on on the iphone and only noticed when photos started to have an icloud image before they fully loaded on my phone at which time I shut off the photo library. I also airdropped a few photos between the iphone and the ipad. Now, the ipad has cellular issues too, but not all the same apps are affected on both. Very frustrating to say the least. My biggest concern is potentially losing the large number of photos I have on the ipad so much so that I'm considering purchasing a Mac to transfer them.

I have also filed a report for both devices.

No luck with my understanding of this approach (same as Lawrence's bullet points). I was able to verify the issue is resolved when the device is set up as new through an iTunes restore. However, restoring the iCloud backup caused it to reassert. Maybe I'm missing something, but this seems to give me the same result as using a local backup. Don't have time right now to deal with setting up as new - I'll just be content with having submitted report to Apple and wait for fix. But I can understand how some users can't wait due to more vital apps being disabled.

Lawrence - General thanks for your input to this thread.

tvtvt wrote:

 

Hello,

 

where can I get more details about this extraction and settings file? I can verify the same if I know the process.

 

thanks,

 

kr,

 

Tamas

Here's the link to the post about editing the backup file. Note that you must make an unencrypted backup, edit it, then restore it. As it's unencrypted the backup will not include passwords or health app data.

Re: iOS 7 cellular data settings won't save on iPhone 4s???

If the link doesn't go to the specific post look for a message from nuno.bett.

Hello,

Thanks.

I've found the procedure yesterday and tried. It has not worked. I created the backup, checked the CellularUsage.db, it contained 0,1,2,3,4,5,6 values, not only 0 & 1.

Then I tried two things:

deleted the CellularUsage.db from the backup and restored the complete backup with iTunes - no success.

edited the file to have only 0 & 1, and restored that single file with iBackupBot - no success

(I also tried to have only 0 in the file, but same, I cannot enable any app to use cellular).

Thanks for suggestions.

Kr,

Tamas

Same issue.From China.

Same problem from Turkey!

I went to an Apple store and had a very nice chat with a rep.  He was the first person from Apple to acknowledge this issue, however, he was under the misguided impression that 9.0.1 was the fix.  I explained that it may have worked for some but not for the 25,000+ people that have viewed this thread.  He said he did not anticipate there would be another release to fix this issue anytime soon as less than 4% of users around the world (his words) were experiencing the issue.  He said anyone that updated directly with 9.0.1 would be fine but that anyone that had done the original update would absolutley have to do a Restore on iTunes.  So, I reluctantly gave up and did just that.  I uploaded my photos first and ran the Restore.  Everything is working fine now.

As an owner of multiple Apple devices and a shareholder of Apple stock I am very disappointed in how Apple handles issues of this type.  Why couldn't a tech come on this thread and just tell it like it is.  Admission of an issue does not mean you are weak - in fact it means just the opposite.  If they are worried about public confidence in their product they should do more to help those of us already supporting their bottom line.

.

DevMegsMum wrote:

 

 

As an owner of multiple Apple devices and a shareholder of Apple stock I am very disappointed in how Apple handles issues of this type.  Why couldn't a tech come on this thread and just tell it like it is.  Admission of an issue does not mean you are weak - in fact it means just the opposite.  If they are worried about public confidence in their product they should do more to help those of us already supporting their bottom line.

Apple absolutely, positively never responds officially in the Apple Support Communities. This is a user to user forum. There are many other ways you can get a direct response from Apple, but none of them are for public viewing. (The only exception is Community Specialists who respond to posts that have gone unanswered for more than a day, but all they are allowed to do is to quote published information.)

There a couple of likely reasons. One is to avoid getting into arguments with users, or being perceived as interfering in discussions between users. But probably the most important reason is that anything that Apple publishes must be reviewed and approved by Apple's Legal department, and there is no practical way to have that review, which can take days or weeks, in an open forum. This is common to all large corporations. When there are widespread issues Apple will issue a (legal-reviewed) Tech Note or Knowledge Base article, as they did for the "slide to update" issue. These can then be referenced in the forum.

Has anyone who has this issue tried signing up for the public beta program and updating to iOS 9.1 Beta 2 to see if this resolves the issue? I am running the beta, but I never had the problem on iOS 9 to start with. My friend has the problem and I am wondering if this would work and if anyone has tried it. TIA

Lawrence,

You may be right - although from the links you provided it looks like it was relatively rare before.  Now we have over 850 people saying they have this problem (and that's just the ones that have found their way here to post about it) and Apple says that IOS 9 is just now rolled out to 1/2 the customer base.

Now that it can be recreated by restoring an iCloud backup we should be able to address the "hard to reproduce" claim.

EXact same situation with my device since update

I had this issue too, and did a clean install, however, all of my installed apps are no longer showing in the list, just the apple ones that are pre-loaded onto the phone.  I'm traveling next week, and was hoping to limit data usage on some apps, to minimize data usage, unfortunately, none of them are showing up for me to toggle on or off....

A link to an article makes sense to what is happening,

http://www.pcmag.com/article2/0,2817,2492136,00.asp