Turko

Q: IOS 9 Cellular Data Usage Restrictions not working

Hello, I just updated several devices to IOS 9 and I noticed the Cellular Data Usage Restrictions are turned on. However, when I check the Cellular settings I am able to make changes under User Cellular Data for section. This is the same behavior with all upgraded devices I have. Is this a known issue?

 

Thanks for your help with cap data plan having this feature working is critical for my family plan and devices.

iPhone 6 Plus, iOS 9

Posted on Sep 16, 2015 6:03 PM

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Q: IOS 9 Cellular Data Usage Restrictions not working

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  • by Korrmck,

    Korrmck Korrmck Oct 2, 2015 5:30 AM in response to HondaFit
    Level 1 (0 points)
    Oct 2, 2015 5:30 AM in response to HondaFit

    I Have the same issue even after the 9.0.2 update. I wonder if everyone else who thinks that the issue is resolved, is referring to the same problem.

    Being bel to switch off the "find my phone" option under the "cellular data settings" , when the "don't allow changes" feature is set, is a security breach!

    It makes for switching your phone easily set to "not trackable" in the event of it being lost or misplaced.

  • by Chuck5761,

    Chuck5761 Chuck5761 Oct 2, 2015 7:49 AM in response to HondaFit
    Level 1 (0 points)
    Oct 2, 2015 7:49 AM in response to HondaFit

    HondaFit wrote:

     

    cellular data settings can still be changed even if I select "don't allow" in my restrictions settings so the issue isn't resolved for me

     

    Yeah, well there are separate issues.  This thread had a poor description (or Turko didn't grasp the issue that others were having) and most of the discussion has been about a bug described as "cellular data for an app cannot be toggled ON" - without regard to the restrictions. If you go back to the original post and check out the "helpful" comments you'll understand the problem.

     

    I suggest you start a new topic with a clear description of the issue you're seeing. Otherwise you'll perpetually be confused by the people indicating that 9.0.2 fixed the "Cellular data for an app stuck OFF".

  • by amishmm,

    amishmm amishmm Oct 2, 2015 8:15 AM in response to Turko
    Level 1 (0 points)
    Oct 2, 2015 8:15 AM in response to Turko

    Now I see one more bug.

     

    Any new app that is installed and which uses internet. Say for example: Periscope

     

    They dont appear in "Use Mobile Data For" list.

     

    So you can not disallow Mobile Data to that app.

     

    I installed 2 more apps and both dont appear in list.

     

    Apple softwares are getting bad to worst

  • by Lawrence Finch,

    Lawrence Finch Lawrence Finch Oct 2, 2015 4:57 PM in response to Korrmck
    Level 8 (38,305 points)
    Mac OS X
    Oct 2, 2015 4:57 PM in response to Korrmck

    Korrmck wrote:

     

    I Have the same issue even after the 9.0.2 update. I wonder if everyone else who thinks that the issue is resolved, is referring to the same problem.

    Being bel to switch off the "find my phone" option under the "cellular data settings" , when the "don't allow changes" feature is set, is a security breach!

    It makes for switching your phone easily set to "not trackable" in the event of it being lost or misplaced.

    Really? I guess if you don't have a passcode on the phone it does, but if you don't have a passcode you really don't care about security anyway. Besides, in addition to that, here are other ways you can make the phone not trackable, most of which are more effective than turning off cellular data for Find my iPhone:

    • Remove the SIM
    • Wrap the phone in aluminum foil
    • Turn the phone off
    • Use a shoplifter's tote with a Faraday shield lining
    • Drain the battery
    • Put the phone in Airplane mode

    So turning off Find my iPhone in Cellular settings is probably the last way any thief would try, and probably would never think of it. Besides, even with cellular data off it can still be tracked by WiFi.

  • by gudel,

    gudel gudel Oct 4, 2015 12:55 PM in response to Turko
    Level 1 (22 points)
    Apple Music
    Oct 4, 2015 12:55 PM in response to Turko

    Using 9.0.2 in new 6s.

    Enabling Restrictions and prohibit changes to Cellular, I can still toggle it on and off, and so are the other apps access to cellular. Cellular section is not greyed out when restriction is enabled.

    This has not been fixed.

  • by Dr. Kingham,

    Dr. Kingham Dr. Kingham Oct 8, 2015 11:17 AM in response to Turko
    Level 1 (0 points)
    Oct 8, 2015 11:17 AM in response to Turko

    I am experiencing this issue as well. Restrictions > Allow changes for cellular data > don't allow changes.

     

    Cellular data can still be toggled on and off for any app.

  • by tekkcarter,

    tekkcarter tekkcarter Oct 21, 2015 1:30 PM in response to Turko
    Level 1 (15 points)
    Oct 21, 2015 1:30 PM in response to Turko

    Same problem - ever since updating to iOS 9

    Cell data usage restriction not working - iPhone 6 - iOS 9.0.2 -

    I have cell usage restriction set to NOT allow changes. In the regular Cellular settings on main settings page the various app settings can still be changed - they are NOT greyed out. This is allowing quite a few Apple apps to turn on cellular usage for themselves. Either the latest iOS update (9.0.2) or the one before stated that the update fixed this problem. It did not.

  • by HondaFit,

    HondaFit HondaFit Oct 21, 2015 1:53 PM in response to tekkcarter
    Level 1 (0 points)
    Oct 21, 2015 1:53 PM in response to tekkcarter

    Just updated to 9.1 and can still change cellular data settings even with restrictions set to not allow changes, so this error was not fixed in latest update

  • by tekkcarter,

    tekkcarter tekkcarter Oct 21, 2015 2:04 PM in response to Chuck5761
    Level 1 (15 points)
    Oct 21, 2015 2:04 PM in response to Chuck5761

    The original post is for exactly the same problem HondaFit is having and described. If you read the original post you'll find it says,

    TurkoSep 16, 2015 6:03 PM

    "Hello, I just updated several devices to IOS 9 and I noticed the Cellular Data Usage Restrictions are turned on. However, when I check the Cellular settings I am able to make changes under User Cellular Data for section. This is the same behavior with all upgraded devices I have. Is this a known issue?..."

     

    Following Turko's post, the problem in this thread that people should be posting comments and solutions for is that even with cell usage data restriction set to "don't allow changes", in the Cellular settings (outside of the restrictions settings) changes can still be made to the individual apps settings. They are not greyed out.

     

    Regardless, the bottom line is that Cellular Data Usage permissions settings - whether turning them on, off or restricting them - aren't working properly for many people.

  • by tekkcarter,

    tekkcarter tekkcarter Oct 21, 2015 3:45 PM in response to HondaFit
    Level 1 (15 points)
    Oct 21, 2015 3:45 PM in response to HondaFit

    That's exactly what I said. The update was supposed to fix it, and "It did not".

  • by HondaFit,

    HondaFit HondaFit Oct 21, 2015 3:56 PM in response to tekkcarter
    Level 1 (0 points)
    Oct 21, 2015 3:56 PM in response to tekkcarter

    Not sure how hard this is to fix as its been broken from the start of iOS 9, now we've had 3 updates and nothing has fixed this, how has Apple over looked this?

  • by gudel,

    gudel gudel Oct 21, 2015 4:18 PM in response to HondaFit
    Level 1 (22 points)
    Apple Music
    Oct 21, 2015 4:18 PM in response to HondaFit

    That's too bad the 9.1 did not fix this. I really use this feature. Currently still downloading.

     

    Please everyone, report it to Apple by submitting a bug report here at their feedback page:

    http://www.apple.com/feedback/iphone.html

  • by tekkcarter,

    tekkcarter tekkcarter Oct 21, 2015 5:24 PM in response to gudel
    Level 1 (15 points)
    Oct 21, 2015 5:24 PM in response to gudel

    iPhone 6 - iOS 9.0.2

    I found a solution that worked for my phone here:

    https://discussions.apple.com/message/29129027#29129027

    Look for brenden dv's post - on Oct. 20, 2015 3:49 pm. for the complete question and answer.

    The solution:

    If it isn't already, set your "Cellular Data Use" restriction to "Don't Allow Changes". Go to the "Cellular" settings (on the main settings page), scroll down, and set the permissions for each individual app (turn them on or off). Scroll back up to the top in that same setting, and turn off the "Cellular Data" toggle button, then turn it back on.  ".....the Restriction will then take effect, and the individual app Cellular data toggles will grey out....." (scroll back down to the apps settings to verify). Hope this helps you!

  • by HondaFit,

    HondaFit HondaFit Oct 21, 2015 6:19 PM in response to tekkcarter
    Level 1 (0 points)
    Oct 21, 2015 6:19 PM in response to tekkcarter

    That works for the moment but as soon as you close the settings app and go back in to cellular data all greyed out toggles are no longer greyed out and you can turn them on or off. So this doesn't work

  • by Rudy386,

    Rudy386 Rudy386 Nov 4, 2015 4:00 PM in response to HondaFit
    Level 1 (0 points)
    Nov 4, 2015 4:00 PM in response to HondaFit

    Restrictions do not work for any of my family's iPhones (a 5s and two 6).  I want to restrict my daughter's cellular data but even when "Do not allow changes" is set on, anyone can turn cellular data back on. Went to the Brain Bar at the Apple store but no joy. 

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