Turko

Q: IOS 9 Cellular Data Usage Restrictions not working

Hello, I just updated several devices to IOS 9 and I noticed the Cellular Data Usage Restrictions are turned on. However, when I check the Cellular settings I am able to make changes under User Cellular Data for section. This is the same behavior with all upgraded devices I have. Is this a known issue?

 

Thanks for your help with cap data plan having this feature working is critical for my family plan and devices.

iPhone 6 Plus, iOS 9

Posted on Sep 16, 2015 6:03 PM

Close

Q: IOS 9 Cellular Data Usage Restrictions not working

  • All replies
  • Helpful answers

first Previous Page 20 of 22 last Next
  • by mattsnod,

    mattsnod mattsnod Nov 9, 2015 4:49 PM in response to Turko
    Level 1 (10 points)
    Nov 9, 2015 4:49 PM in response to Turko

    I had this problem, too, but I seem to have found a way to get it to work again. I had to go into Settings>General>Restrictions and then disable restrictions. Restart the iPhone. Set all of the settings that you want to be "locked" after reapplying the restrictions. Then go back in and enable restrictions again. Now, when I go back to Cellular Data, the apps' toggle switches below are now grayed out.

  • by Lawrence Finch,

    Lawrence Finch Lawrence Finch Nov 9, 2015 4:56 PM in response to mattsnod
    Level 8 (38,298 points)
    Mac OS X
    Nov 9, 2015 4:56 PM in response to mattsnod

    mattsnod wrote:

     

    I had this problem, too, but I seem to have found a way to get it to work again. I had to go into Settings>General>Restrictions and then disable restrictions. Restart the iPhone. Set all of the settings that you want to be "locked" after reapplying the restrictions. Then go back in and enable restrictions again. Now, when I go back to Cellular Data, the apps' toggle switches below are now grayed out.

    Just tried it. Didn't work for me.

  • by HondaFit,

    HondaFit HondaFit Nov 9, 2015 5:23 PM in response to mattsnod
    Level 1 (0 points)
    Nov 9, 2015 5:23 PM in response to mattsnod

    [quote]I had this problem, too, but I seem to have found a way to get it to work again. I had to go into Settings>General>Restrictions and then disable restrictions. Restart the iPhone. Set all of the settings that you want to be "locked" after reapplying the restrictions. Then go back in and enable restrictions again. Now, when I go back to Cellular Data, the apps' toggle switches below are now grayed out.[/quote]

     

     

    It may seem like it worked but if you close "Settings" and then open it again and go to cellular data the toggles will no longer be greyed out

  • by pcunite,

    pcunite pcunite Nov 24, 2015 11:37 AM in response to Turko
    Level 1 (0 points)
    Nov 24, 2015 11:37 AM in response to Turko

    I just installed 9.1 on an iPhone 5C and have the bug that I can not disable the "Settings / Cellular / Use Cellular Data for" menu via restrictions.

  • by mattsnod,

    mattsnod mattsnod Nov 24, 2015 1:46 PM in response to pcunite
    Level 1 (10 points)
    Nov 24, 2015 1:46 PM in response to pcunite

    I thought I had found a solution by restarting the phone, but the restriction on cellular data usage for the apps does not "stick." Sometimes they're grayed out; sometimes they're not. Apple needs to fix in a patch update.

  • by JennieBeee,

    JennieBeee JennieBeee Dec 8, 2015 10:34 AM in response to StealthBlue10
    Level 1 (0 points)
    Dec 8, 2015 10:34 AM in response to StealthBlue10

    This worked for me, but I had to turn Cellular on and off twice for it to work.  Thank you!

  • by mattsnod,

    mattsnod mattsnod Dec 8, 2015 11:22 AM in response to JennieBeee
    Level 1 (10 points)
    Dec 8, 2015 11:22 AM in response to JennieBeee

    Fair warning … I tried the "turn it off and turn it on again" trick a few times, but the settings never 'stuck.'  Curious to see what your experience will be. Please report back.

  • by gudel,

    gudel gudel Dec 8, 2015 12:36 PM in response to Turko
    Level 1 (18 points)
    Apple Music
    Dec 8, 2015 12:36 PM in response to Turko

    new ios 9.2 out today, dec 8th 2015, this issue is still not fixed!

     

    Please everyone, report it to Apple by submitting a bug report here at their feedback page:

    http://www.apple.com/feedback/iphone.html

  • by HondaFit,

    HondaFit HondaFit Dec 8, 2015 12:53 PM in response to gudel
    Level 1 (0 points)
    Dec 8, 2015 12:53 PM in response to gudel

    Well thats disappointing, I just submitted a big report

  • by jfaughnan,

    jfaughnan jfaughnan Dec 8, 2015 1:04 PM in response to HondaFit
    Level 3 (803 points)
    Mac OS X
    Dec 8, 2015 1:04 PM in response to HondaFit

    Quite disappointing to learn that 9.2 has not fixed the restriction settings on cellular data; even with restrictions enabled users can change cellular data settings.

     

    I don't think it's worth doing a bug report. I recently read that Apple has vast numbers of unmanaged bug reports, it is a waste of time for us to submit more. We need a celebrity to complain about this bug.

     

    I do think that, contrary to what is often repeated here, very long discussion threads do get some attention. Perhaps if we get his one to 45 pages the bug will make it to a March 2016 update, or at least be part of the iOS 10 queue.

  • by thedingbat,

    thedingbat thedingbat Jan 8, 2016 12:06 PM in response to Turko
    Level 1 (4 points)
    Jan 8, 2016 12:06 PM in response to Turko

    Bump. The restriction does not prevent me from toggling cellular data use.

  • by Lawrence Finch,

    Lawrence Finch Lawrence Finch Jan 8, 2016 1:14 PM in response to thedingbat
    Level 8 (38,298 points)
    Mac OS X
    Jan 8, 2016 1:14 PM in response to thedingbat

    You're right.

  • by vin12,

    vin12 vin12 Jan 14, 2016 2:16 AM in response to Turko
    Level 1 (0 points)
    Jan 14, 2016 2:16 AM in response to Turko

    In my opinion, it is not just cellular usage - it is general data usage

  • by Lawrence Finch,

    Lawrence Finch Lawrence Finch Jan 14, 2016 4:00 AM in response to vin12
    Level 8 (38,298 points)
    Mac OS X
    Jan 14, 2016 4:00 AM in response to vin12

    vin12 wrote:

     

    In my opinion, it is not just cellular usage - it is general data usage

    There has never been a way to manage WiFi data usage. There should be a way to control cellular data usage SETTINGS which is not working, and which is what this thread is about.

  • by vin12,

    vin12 vin12 Jan 14, 2016 4:38 AM in response to Lawrence Finch
    Level 1 (0 points)
    Jan 14, 2016 4:38 AM in response to Lawrence Finch

    There has never been a way to manage WiFi data usage. There should be a way to control cellular data usage SETTINGS which is not working, and which is what this thread is about.


    If an app is taken off from memory by force quitting - then that is the way to make to sure the app does not use data anymore. Toggling cellular restriction is broken so is the terminate but not stay resident options for non-native apps.  These 2 x iOS underlying features appears to be broken in iOS 9 update. It is immaterial whether the data usage is from cellular (3G/LTE) or wifi (802.11b/g) hardware interfaces of the phone.

first Previous Page 20 of 22 last Next