ioannisfromaddison
Level 1 (6 points)
iPhone

Q: iOS 9 zoom bug big problem!

sometimes history repeats itself

when iOS 8 came out i reported almost the same bug regarding one of the accessibility features, zoom in ios

 

accessibility zoom in iOS 8 problems

 

now with the release of iOS 9 zoom feature is even worse

the three finger gesture sometimes works sometimes it doesnt

and when it does when you move around in the zoom area with two fingers the screen is almost flickering

 

the only solution, temporary of course that i have found is to use the control switch menu shortcut so as to have this and manually adjust the zoom and work around a document or whatever i would like to see

 

this is a huge issue for me and for any other visual impaired user making it almost impossible to use the device under iOS 9

 

for any user either vision impaired or with normal vision, can you please replicate this and confirm this? Try and enable the zoom and then use the three finger gesture to zoom in an app or  on the home screen

 

I'm very worried and very disappointed since this is the main reason i stick to apple for so many years. accessibility tools have been on iOS devices since day one and they have been the best in comparison with the rest of the mobile OS out there

iPhone 6, iOS 8.4

Posted on Sep 16, 2015 11:20 PM

by LowVisionMacGuru,Solvedanswer
LowVisionMacGuru LowVisionMacGuru
Level 1 (10 points)
A:

I hope my emotion is not taken wrong, I really want the issue raised in priority.

The biggest issue is that 3 finger double tap is treated as a single click. I noticed appear as an issue on iOS 8 in the BankSA application. I thought this was a poor application design but maybe it is a new API. Yes I am Applle's biggest fan and an Enterprise Programmer and yes this is the first time I have ever needed to complain to Apple in 29 years, I always adapt to new directions. This issue is big and if Apple choose to innovate the 3D Touch feature and don't get the accessibility right we may for the first time in Apples history end up with a disjoint patchy human user interface. Please don't forget the 4 quadrants of accessibility and what that means to good software - and what good software means to Apple. This is truly a big problem.

Posted on Oct 6, 2015 5:09 AM

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ioannisfromaddison

Q: iOS 9 zoom bug big problem!

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  • by blindguynar,

    blindguynar blindguynar Oct 22, 2015 1:42 PM in response to ioannisfromaddison
    Level 1 (0 points)
    Oct 22, 2015 1:42 PM in response to ioannisfromaddison

    9.1 it works again I can confirm on my iPad air2!  Oh happy day!

  • by ioannisfromaddison,

    ioannisfromaddison ioannisfromaddison Oct 22, 2015 1:45 PM in response to ioannisfromaddison
    Level 1 (6 points)
    iPhone
    Oct 22, 2015 1:45 PM in response to ioannisfromaddison

    yes at last our voices have been heard!

    I tested it on iOS 9.1 on iPhone  6 and it works again!!!!

    have updated and things are looking good again!!

    great to have you all here and support this and we finally got what we wanted for!

  • by hschippers,

    hschippers hschippers Oct 22, 2015 3:48 PM in response to ioannisfromaddison
    Level 1 (0 points)
    Oct 22, 2015 3:48 PM in response to ioannisfromaddison

    Here too! I posted here last week that it worked in the beta, but Apple removed that post because they felt that a working zoom function is a huge secret. (Bunch of kids that they are; they don't seem to grasp the importance of good working accessibility tools!)

     

    I think I'm going to leave Apple for what it is. An arrogant branch ran by arrogant people who are too stupid to understand what living with a handicap actually means.

  • by philhibbert,

    philhibbert philhibbert Oct 27, 2015 7:36 AM in response to blindguynar
    Level 1 (0 points)
    Oct 27, 2015 7:36 AM in response to blindguynar

    The 3 finger tap zoom has been restored.  This is an absolute bare minimum as there is so much of the zoom feature which is not working and makes a lot of iPad functions for visually impaired still unusable.  Please continue to contact Apple until following features work.

    Smart typing. When you nee a window to appear to use the keyboard whilst zooming into text you are writing:  this does NOT work in most apps you need it to. When window is selected it is wrong size and you can't resize it enough. This is especially bad in text messaging app, where the text entry field is the ONLY part of the screen you are unable to zoom at all while typing.

    Follow Focus   Not working in either Word or Pages.

    The above 2 problems have been there a long while and are fundamental to anyone needing zoom with visual impairment to use the iPad.

    Keep posting

  • by hschippers,

    hschippers hschippers Oct 27, 2015 8:51 AM in response to philhibbert
    Level 1 (0 points)
    Oct 27, 2015 8:51 AM in response to philhibbert

    YEs, confirmed. The zoom window is placed as if the ipad is in portrait mode, while it is in landscape.

    Follow focus does not work here either.

     

    BY the way: apple feels these isues aren't important enough to mention it in the 9.1 release notes...

  • by AOSupport,

    AOSupport AOSupport Jul 21, 2016 9:30 PM in response to hschippers
    Level 1 (8 points)
    Mac OS X
    Jul 21, 2016 9:30 PM in response to hschippers

    Recently updated my ipad3 to ios 9.3.2 from ios 7.xx and most of the zoom function seems to be working well except an issue I just reported but with a workaround, so not a deal breaker just realised so many people had worst issues before and glad I waited. Hope this info is helpful for those who are still waiting.

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