Hi,
Yesterday, I downloaded iOS 9 from my 1st Gen iPad Mini (iOS 7), everything went well until the "slide to upgrade" moment.
I restarted my iPad, entered my code and then there is the apple. And two minutes after that, "slide to upgrade" appears again and again. And I can't connect my iPad to my computer either.
Does anyone have an idea ? Because I have really important stuff on it.
thanks !
Hi! Turn your iPad off. After that, force it to start. To do this, press Sleep/Wake and Home buttons and hold them for at least 10 seconds.
If this does not help, take a look these Apple Support articles:
If your iPhone, iPad, or iPod touch doesn't respond or doesn't turn on - Apple Support
Use iTunes to restore your iPhone, iPad, or iPod to factory settings - Apple Support.
As a final step, try the recovery mode. Turn your device off, then plug it to your computer with the home button pressed. Keep the Home button pressed until you see the iTunes logo on the screen of your iPhone. After that on your computer you should see the iTunes window saying your iPhone needs to be restored to factory settings. Click on the restore button.
More info here: https://support.apple.com/en-us/HT201263
Thank you ! But what about all my datas ?
Do you have a backup?
How can I see that ?
Have you ever connected your device to iTunes? If so, use the instructions below.
On your computer, open iTunes - Preferences - Devices. There should be the latest backup.
There may be some backups is iCloud as well (if you previously enabled this feature).
Nothing on iCloud,
Last backup was from 2014... It's more than nothing. The HomeButton/WakeButton thing doesn't work.
I'll try the factory reset.
Next time, run some tests before releasing an update.
Thanks anyway.
Factory reset will delete all the data, be careful.
You're welcome.
Hi
When you charge an iPhone / iPad it should have been backed up
To iCloud Automatically .
Go to iCloud -backup check last backup if you can.
Brian (uk)
Hello,
I have the same issue, but I have a backup. The problem seems to be the upgrade from iOS 7 to iOS 9. Whatever solution I tried, when the iPad is restored from iOS 7 backup, I am stuck. Only solution for now is a complete clean install of iOS 9 and a loss of all data and settings... Thank you Apple.
Maybe the solution would have been to upgrade first to iOS 8 and then iOS 9, but this seems no longer possible...
Here is maybe a solution:
https://www.reddit.com/r/ios9/comments/3l7nt8/slide_to_upgrade_freeze_iphone_5c/
iOS 9 update blocked my iPad HELP
