tdollimore

Q: ios9 wifi not working

Hello,

 

Since updating to iOS 9 I cannot connect to my work wifi. It keeps telling me the password is incorrect even though it is identical to my PC which is connected. I have an iPhone 5s 16gb. wifi at home works fine.

iPhone 5s, iOS 9

Posted on Sep 17, 2015 1:55 AM

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Q: ios9 wifi not working

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  • by wifiguru,

    wifiguru wifiguru Sep 17, 2015 10:20 PM in response to iFaqeer
    Level 2 (240 points)
    Sep 17, 2015 10:20 PM in response to iFaqeer

    What wireless router are you guys using ? I use an AirPort Base Station and I don't see this issue.

     

    Maybe its router specific ? Do you guys use some other setting on your router:

    - Filtering by device adddress

    - Firewalls

    - custom settings of some kind ?

  • by iwifigeek,

    iwifigeek iwifigeek Sep 17, 2015 11:06 PM in response to blackforce
    Level 1 (0 points)
    Sep 17, 2015 11:06 PM in response to blackforce

    Im running into a similar failure "Unable to find .."  , Do you have Hidden Network settings in your Meru Controller

  • by angian00,

    angian00 angian00 Sep 18, 2015 2:02 AM in response to elcpu
    Level 1 (0 points)
    Sep 18, 2015 2:02 AM in response to elcpu

    Thank you for replying. I've tried most of the items in your list, apart from a restore and going to Apple. Will consider a restore if nothing else helps.

  • by GA TJK,

    GA TJK GA TJK Sep 18, 2015 2:44 AM in response to tdollimore
    Level 1 (0 points)
    Sep 18, 2015 2:44 AM in response to tdollimore

    Attention - Solution found to apple devices upgraded to ios 9 with problems of not finding wifi networks! Just use hotspot/tethering of any device to connect to internet and wake your device up and it will find all available wifi networks.

  • by miguel_pawl,

    miguel_pawl miguel_pawl Sep 18, 2015 3:08 AM in response to tdollimore
    Level 1 (0 points)
    Sep 18, 2015 3:08 AM in response to tdollimore

    !!!PROBLEM SOLVED!!!

     

    i'm using vpn – should told you guys probably before. i deleted the profiles and everything was fine again. 3G is working again, WIFI is working again. hope that this is kinda useful for someone.

  • by gassan11,

    gassan11 gassan11 Sep 18, 2015 5:02 AM in response to miguel_pawl
    Level 1 (0 points)
    Sep 18, 2015 5:02 AM in response to miguel_pawl

    i have iphone 6 plus and ipad mini 3, after i have tried using VPN service, the wifi and 4g stopped working, at the beginning i thought that there was a problem in my router setting, eventually, i discovered that after deleting VPN every thing return to function.

  • by petermac87,

    petermac87 petermac87 Sep 18, 2015 6:02 AM in response to GA TJK
    Level 5 (7,402 points)
    Sep 18, 2015 6:02 AM in response to GA TJK

    GA TJK wrote:

     

    Attention - Solution found to apple devices upgraded to ios 9 with problems of not finding wifi networks! Just use hotspot/tethering of any device to connect to internet and wake your device up and it will find all available wifi networks.

    Didn't work for my mum.

     

    Pete

  • by Alice_Phoebe,

    Alice_Phoebe Alice_Phoebe Sep 18, 2015 6:49 AM in response to tdollimore
    Level 1 (20 points)
    Sep 18, 2015 6:49 AM in response to tdollimore

    Forget your Wi-Fi networks and reconnect to them. To get that done, go into your Settings > Wi-Fi > Select your connection > Tap Forget this Network at the top of the screen.

    If those fixes don’t work, take a close look at your router. recommend you unplugging it for a good minute or so then plugging it back in. If that doesn’t help, see if there is a firmware update for your router. Each router is different so you’ll need to consult your manual on how to do this. If it is still do not working, taking the device to an Apple Store to get looked at.

  • by elcpu,

    elcpu elcpu Sep 18, 2015 7:22 AM in response to angian00
    Level 6 (16,207 points)
    Photos for Mac
    Sep 18, 2015 7:22 AM in response to angian00

    Thank you for replying. I've tried most of the items in your list, apart from a restore and going to Apple. Will consider a restore if nothing else helps.

     

    Please see some of the posts that followed your own, some solutions have been found and they have kindly been shared by others, perhaps they will help you as well.... Good luck.

  • by danielws,

    danielws danielws Sep 18, 2015 7:40 AM in response to tdollimore
    Level 1 (0 points)
    Sep 18, 2015 7:40 AM in response to tdollimore

    Not everyone in this thread is experiencing the same type of problem. For me, I do not believe there is anything wrong with my router -- since it worked perfectly minutes before I upgraded to iOS 9 on 2 devices -- and depending on what I do, I can connect to wifi.

     

    1. If the SSID is hidden, my iPhone and iPad cannot find it.  It is not a question of me not knowing how to set it up -- and I have done everything and every reset option short of a complete wipe-out of my device and full reinstall.

    2. If the SSID is visible, my iPhone and iPad have no problem. As soon as I hide it again, my connection immediately drops.

    3. If I tether my iPad to my iPhone (on cellular) and add the hidden network, the iPad finds it and switches to wifi. If it restart the iPad, the network is lost again and I cannot add it back.

     

    Whether hiding an SSID is useless or not, Apple clearly supports it otherwise the "Other" option wouldn't be there. There definitely is a problem with iOS 9 -- perhaps with certain models of iPad or iPhone and perhaps with certain routers.

  • by JohSm,

    JohSm JohSm Sep 18, 2015 7:58 AM in response to tdollimore
    Level 1 (0 points)
    Sep 18, 2015 7:58 AM in response to tdollimore

    5Ghz WIFI do not work after IOS 9 Upgrade!

     

    iPhone 6+, Guest WIFI in our company are using the 5GHz band and i'm unable to connect to it after the upgrade!

    iPhone seems also to have issues to identify and display those SSID's on the 5Ghz band, serious problems.....

    Worked perfect before the upgrade.

     

    (MERU WIFI soultion in place and login via captive portal page, unable to connect and do ont either get any browser window to login any longer)

     

    /J

  • by JohSm,

    JohSm JohSm Sep 18, 2015 8:01 AM in response to Alice_Phoebe
    Level 1 (0 points)
    Sep 18, 2015 8:01 AM in response to Alice_Phoebe

    Don't work, no changes to the current infrastructure done, this is an serious IOS 9 bug! for us it seems to be related to the 5GHz band!

  • by CerialKiller,

    CerialKiller CerialKiller Sep 18, 2015 9:10 AM in response to tdollimore
    Level 1 (0 points)
    Sep 18, 2015 9:10 AM in response to tdollimore

    Similar problem with the college Wifi (Eduruam).

    Since the update last wednesday, wifi is not working.

    At home it works, but the eduruam doesn't.

     

    This is also happening with el capitan.

  • by asmith0507,

    asmith0507 asmith0507 Sep 18, 2015 9:40 AM in response to tdollimore
    Level 1 (0 points)
    Sep 18, 2015 9:40 AM in response to tdollimore

    Same problem. I called apple support yesterday and they tried to blame it on our networks at work. Then tried to blame it on my phone. I have no trouble connecting anywhere I've tried except for an of our networks at work, and I've tried everything suggested except reboot the modems because I don't have access to them.

  • by Joseph Bruni,

    Joseph Bruni Joseph Bruni Sep 18, 2015 10:44 AM in response to tdollimore
    Level 1 (120 points)
    Sep 18, 2015 10:44 AM in response to tdollimore

    So far the most plausible explanation I've heard is the new requirement to support only TLSv1.2 for 802.1x authentication. And, it only seems to be affecting devices capable of ApplePay. Due to the PCI 3.0 security, this makes the most sense. If this turns out to be the root cause, Apple could have probably done a better job at communicating the potential outage.

     

    If you can no longer connect after IOS9, check that your wireless authentication can support TLSv1.2.

     

    http://communicaone.com/blog/issue-with-tls-v12-and-ios-9/2015/8/17

     

    https://developer.apple.com/library/prerelease/ios/technotes/App-Transport-Secur ity-Technote/

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