tdollimore

Q: ios9 wifi not working

Hello,

 

Since updating to iOS 9 I cannot connect to my work wifi. It keeps telling me the password is incorrect even though it is identical to my PC which is connected. I have an iPhone 5s 16gb. wifi at home works fine.

iPhone 5s, iOS 9

Posted on Sep 17, 2015 1:55 AM

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Q: ios9 wifi not working

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  • by wifiguru,

    wifiguru wifiguru Sep 18, 2015 11:25 AM in response to CerialKiller
    Level 2 (240 points)
    Sep 18, 2015 11:25 AM in response to CerialKiller

    Install the latest profiles for eduroam and try again:

    https://cat.eduroam.org/

  • by LuanBr,

    LuanBr LuanBr Sep 18, 2015 2:10 PM in response to elcpu
    Level 1 (0 points)
    Sep 18, 2015 2:10 PM in response to elcpu

    I went for number 4 and worked out for me. Ty!

  • by Philly_Phan,

    Philly_Phan Philly_Phan Sep 18, 2015 2:16 PM in response to elcpu
    Level 6 (13,576 points)
    iPhone
    Sep 18, 2015 2:16 PM in response to elcpu

    elcpu wrote:

     

    There are different connection issues reported on this thread, from office setups to 3g not working. Without additional diagnostic steps it would be difficult to resolve. My general recommendations for Wi-Fi issues (not cellular) are:

     

    1) Upgrade to iOS 9. The Networking Routine was changed in iOS 9.

    2) Perform a Forced Restart:  Hold down the Home and Wake/Sleep buttons at the same time for about 15-20 seconds until the Apple logo appears. Allow device to restart.

    3) Reset Network Settings:  Settings > General > Reset > Reset Network Settings. Rejoin the Network again.

    4) Change to Google's DNS:  Settings > Wi-Fi > Click on the Network, Delete all numbers under DNS and enter 8.8.8.8 or alternatively 8.8.4.4

    5) Reboot Router/Modem:  Unplug from power for 2 minutes and plug again. Update Router Firmware (check manufacturer’s support website). Verify your router is Wi-Fi certified.

    6) Determine if other Wi-Fi devices on network are working well (other iOS devices, Macs, PCs).

    7) Try device at another Network, i.e., neighbors’, public coffee house, etc.

    8) Restore the Device (ask for additional for details if desired).

          https://support.apple.com/en-us/HT201252

    9) Go to an Apple Store for hardware evaluation.


    I updated two devices to iOS 9 yesterday - was having issues with iOS 8 but no longer with iOS 9. Good luck...

    Interesting...  The thread is entitled "ios9 wifi not working" and your first suggestion is "Upgrade to IOS 9."  Also interesting that all of the remaining suggestions are those that got you upset when attempts were made to assist you with your IOS-8 problem.

  • by elcpu,

    elcpu elcpu Sep 18, 2015 2:25 PM in response to LuanBr
    Level 6 (16,207 points)
    Photos for Mac
    Sep 18, 2015 2:25 PM in response to LuanBr

    I went for number 4 and worked out for me. Ty!

     

    Glad to hear, Ty.  Thanks for posting back.

  • by iFaqeer,

    iFaqeer iFaqeer Sep 18, 2015 7:51 PM in response to elcpu
    Level 1 (0 points)
    Sep 18, 2015 7:51 PM in response to elcpu

    Just an FYI. Since there are two issues being reported here:

    1. Personal Home Wi-Fi not connecting with iOS 9 with SSID being Hidden and
    2. TLS 1.2 for those enterprise/others using 802.1X.

     

    Since I'm seeing #1 myself consistently, so for what it's worth (specific to #1 only), another user on a separate similar thread [http://discussions.apple.com/thread/7218964?start=0&tstart=0] reported today they he talked to Apple Support and the Sr. Support person was able to reproduce this issue first hand (not being able to connect to a hidden SSID), confirming it and promising to escalate it to engineering for further analysis. Hopefully, something good may come out of it.

  • by elcpu,

    elcpu elcpu Sep 18, 2015 9:27 PM in response to iFaqeer
    Level 6 (16,207 points)
    Photos for Mac
    Sep 18, 2015 9:27 PM in response to iFaqeer

    Very good info...  thanks for reporting it.

  • by JohSm,

    JohSm JohSm Sep 19, 2015 1:58 AM in response to JohSm
    Level 1 (0 points)
    Sep 19, 2015 1:58 AM in response to JohSm

    so after some testnings at home, cheating separate SSID's for 2,4Ghz and 5Ghz.

    I hade some general problems connecting to the 5Ghz AP, iOS9 complaind that IT was unable to connect! But after 5-6 retries it was finally connecting.

    AP's tested has been Cisco and Meru ones, Will need some morse testings, as i'm now connected....

     

    is there any good tool to diagnose / display WIFI info on iOS devices, such as BSSID, SSID, Signal strenght, Band/channel usage?

  • by elcpu,

    elcpu elcpu Sep 19, 2015 5:35 AM in response to JohSm
    Level 6 (16,207 points)
    Photos for Mac
    Sep 19, 2015 5:35 AM in response to JohSm

    JohSm wrote:

    Is there any good tool to diagnose / display WIFI info on iOS devices, such as BSSID, SSID, Signal strength, band/channel usage?

     

    John, might want to consider Network Analyzer.  The Lite version is free, the full version is $3.99.  They both get good reviews.  I have the Lite and it seems to do the trick...

  • by gabor78,

    gabor78 gabor78 Sep 19, 2015 12:51 PM in response to tdollimore
    Level 1 (0 points)
    Sep 19, 2015 12:51 PM in response to tdollimore

    I have the same issue. Kind of sick and tired of Apple by now. Every update is a major disaster. The only reason I keep my iPhone is that I've spent a fortune on apps and songs, but my patience is running low. If it goes on like this, I will take a deep breath and buy another brand.

  • by smoledman,

    smoledman smoledman Sep 19, 2015 1:34 PM in response to gabor78
    Level 1 (9 points)
    Mac OS X
    Sep 19, 2015 1:34 PM in response to gabor78

    Updating my router firmware solved the problem for me. I was using 4-year old firmware!

  • by petermac87,

    petermac87 petermac87 Sep 19, 2015 2:13 PM in response to gabor78
    Level 5 (7,402 points)
    Sep 19, 2015 2:13 PM in response to gabor78

    gabor78 wrote:

     

    I have the same issue. Kind of sick and tired of Apple by now. Every update is a major disaster. The only reason I keep my iPhone is that I've spent a fortune on apps and songs, but my patience is running low. If it goes on like this, I will take a deep breath and buy another brand.

    Your call. Just watch out for Android's massive security flaws that have just been discovered. iOS9 working perfect here on all devices.

     

    Goodbye and good Luck

     

    Pete

  • by rccharles,

    rccharles rccharles Sep 19, 2015 3:01 PM in response to tdollimore
    Level 6 (8,496 points)
    Classic Mac OS
    Sep 19, 2015 3:01 PM in response to tdollimore

    For a limited time Apple will allow you to downgrade to the previous release.  Hurry do not wait.  This period lasts for at most a week.

    See second post here:
    https://discussions.apple.com/thread/6545455
    and
    http://www.gottabemobile.com/2014/09/17/downgrade-ios-8-to-ios-7/

    see what versions are allowed:

    http://api.ineal.me/tss/status

     

    At the time of this post, you can downgrade to 8.4.1.  Do not deal.  Will not last forever.

  • by misscandace06,

    misscandace06 misscandace06 Sep 19, 2015 4:26 PM in response to tdollimore
    Level 1 (5 points)
    Windows Software
    Sep 19, 2015 4:26 PM in response to tdollimore

    I'm having the same issue. I did everything I could find on google to fix it. Everything from turning the wifi on and off, to Restore Network Settings, to completely erasing and restoring my iPod. I think there is just a really bad bug in iOS 9 and they need to fix it ASAP =/

     

    I would start messing with my router, but the wifi is fine for everyone else in my family so I don't want to mess it up for them.

  • by djoneswi,

    djoneswi djoneswi Sep 19, 2015 7:00 PM in response to Joseph Bruni
    Level 1 (0 points)
    Sep 19, 2015 7:00 PM in response to Joseph Bruni

    I'm having the same problem with my iPad Air and iPhone 6.  Everything works when the SSID broadcast is enabled.    This is very frustrating.

  • by TheJules2012,

    TheJules2012 TheJules2012 Sep 19, 2015 8:57 PM in response to tdollimore
    Level 1 (0 points)
    Sep 19, 2015 8:57 PM in response to tdollimore

    I'm having the exact same problem, except home wifi, it's connected fine, but I can't go on the internet with it, anything I try to connect to just lags, I'm really regretting upgrading now, I hope they fix this soon!

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