Markino

Q: iOS 9 Notes not syncing

I noticed that since I updated to iOS 9 the App Notes is no longer synchronising with my MacBook Pro via iCloud.

iPhone 6 Plus, iOS 9

Posted on Sep 17, 2015 2:58 AM

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Q: iOS 9 Notes not syncing

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  • by Chaddav,Helpful

    Chaddav Chaddav Sep 19, 2015 4:46 PM in response to Markino
    Level 1 (5 points)
    Sep 19, 2015 4:46 PM in response to Markino

    I am having this same problem. Please let us know if you figure it out.

  • by DVtapes,Helpful

    DVtapes DVtapes Sep 19, 2015 7:38 PM in response to Chaddav
    Level 1 (5 points)
    Sep 19, 2015 7:38 PM in response to Chaddav

    I'm also seeing this same issue. Notes on my desktop and laptop on OS X 10.10.5 are synching between each other through iCloud, but are not showing on my iPhone on iOS 9. I've tried deleting and reading my iCloud account on the phone, and then restarting. I've also toggled notes synching on and off in iCloud settings.

  • by Markino,Helpful

    Markino Markino Sep 20, 2015 12:20 AM in response to Markino
    Level 1 (12 points)
    Sep 20, 2015 12:20 AM in response to Markino

    I just discovered that is not my iPhone but is the MacBook Pro non syncing anymore, I went to the iCloud website and my notes are perfectly in sync with my iPhone, nothing change if I add a note on the MBP. I also tried to reset Notes, remove and add the iCloud user, nothing.

  • by andrewwoodward1966,Apple recommended

    andrewwoodward1966 andrewwoodward1966 Sep 20, 2015 6:19 AM in response to Markino
    Level 1 (21 points)
    Sep 20, 2015 6:19 AM in response to Markino
  • by Markino,

    Markino Markino Sep 20, 2015 6:22 AM in response to andrewwoodward1966
    Level 1 (12 points)
    Sep 20, 2015 6:22 AM in response to andrewwoodward1966

    Thanks, that's really bad because I am not going to install the new OS in the short term! the new iOS 9 is a disappointment.

  • by fjwhiston,

    fjwhiston fjwhiston Sep 20, 2015 6:32 AM in response to andrewwoodward1966
    Level 3 (540 points)
    Mac OS X
    Sep 20, 2015 6:32 AM in response to andrewwoodward1966

    Thank you, Andrew.

  • by Jeremy Kamp,Helpful

    Jeremy Kamp Jeremy Kamp Sep 21, 2015 12:27 PM in response to andrewwoodward1966
    Level 1 (28 points)
    Sep 21, 2015 12:27 PM in response to andrewwoodward1966

    andrew,

     

    Maybe you can help me. My wife and I both have an iPhone 6 running iOS 9. She is logged in using her Apple ID and on my phone I am using my Apple ID. I added my Apple ID under her iCloud account and activated notes. When we were running iOS 8 our notes would sync between our two phones. Now with iOS 9 for some reason our notes app don't sync. It's really weird that she has the new notes app but when she taps on my iCloud account in her notes app the notes look like they did in iOS 8 and they don't sync.

     

    Another thing to note is I have calndar activated under my Apple ID and our calendar's sync, but why not notes? Really strange.

     

    Would you happen to know the cause of this? My iPad was updated to iOS 9 and it syncs with my phone. The only difference is is that my iPad has my iCloud signed in as the main account. On my wife's phone my iCloud ID is a secondary account, but it worked fine on iOS 8.

     

    I really hope they didn't change something since we use the Notes app a lot and don't want to lose it.

     

    Thanks,

     

    Jeremy

  • by andrewwoodward1966,

    andrewwoodward1966 andrewwoodward1966 Sep 21, 2015 5:06 PM in response to Jeremy Kamp
    Level 1 (21 points)
    Sep 21, 2015 5:06 PM in response to Jeremy Kamp

    Hi Jeremy,

     

    Hmmm, this is beyond me. Sorry. As one of you have an iPhone 6, you should still be under warranty to I suggest a call to Apple  technical support and they should be able to help.

     

    A work around is to share reminders so if your wife has a reminder list, like a shopping list, she can share it to your mac and iOS devices. It is quite cool.

     

    https://support.apple.com/kb/PH12516

     

    Another alternative is to share a simple note account. It is free and has a great iOS and Mac software.

     

    http://simplenote.com

     

    Good luck.

     

    Andrew

  • by Jeremy Kamp,

    Jeremy Kamp Jeremy Kamp Sep 21, 2015 5:25 PM in response to andrewwoodward1966
    Level 1 (28 points)
    Sep 21, 2015 5:25 PM in response to andrewwoodward1966

    Andrew,

     

    Thanks for the reply. I will definitely give Apple a call since the phones are still under warranty and I do have AppleCare. If I find a solution I will share it.

  • by Paul_Redman,

    Paul_Redman Paul_Redman Sep 23, 2015 9:15 AM in response to Jeremy Kamp
    Level 1 (4 points)
    Sep 23, 2015 9:15 AM in response to Jeremy Kamp

    HI Jeremy

    i have exactly the same problem. Look forward to hearing how you get round this.

    Paul

  • by Jeremy Kamp,

    Jeremy Kamp Jeremy Kamp Sep 23, 2015 10:48 AM in response to Paul_Redman
    Level 1 (28 points)
    Sep 23, 2015 10:48 AM in response to Paul_Redman

    Paul_Redman,

     

    I spoke with AppleCare on the phone yesterday and it seems like it is an iOS 9 bug. I was having issues syncing Contacts and Calendars with my wifes phone too and AppleCare was able to resolve that issue. What we did was add her iCloud ID to "Mail, Contacts and Calendars" to my phone and I did the same on her phone, however, Notes still would not work and sync even though I had Notes turned on on both our phones. That is what they thought was the issue but we were both signed in on each others iCloud accounts and Notes is not cooperating.

     

    The AppleCare associate said she is going to forward the issue to the iOS team. So it appears it has something to do with iOS 9 and the way Notes syncs between devices.

     

    I will keep you and everyone on this forum updated once I hear back from Apple.

  • by trigger76,

    trigger76 trigger76 Sep 23, 2015 2:07 PM in response to Markino
    Level 1 (0 points)
    Sep 23, 2015 2:07 PM in response to Markino

    I am having the same problem in that my iPhone and iPad notes are not syncing. Very frustrating.

  • by mouatmac,

    mouatmac mouatmac Sep 26, 2015 3:30 AM in response to Jeremy Kamp
    Level 1 (0 points)
    Sep 26, 2015 3:30 AM in response to Jeremy Kamp

    Jeremy, I have the exact same issue.  I rang Apple tech support and spoke to a bloke in the USA support team.  Apple had no idea how to fix and recommended I take my device and my wife's device into an Apple Genius to see if they can resolve by looking at it in person.

     

    I have a feeling it is a major bug in the Note's app.

  • by Jeremy Kamp,

    Jeremy Kamp Jeremy Kamp Sep 26, 2015 7:51 AM in response to mouatmac
    Level 1 (28 points)
    Sep 26, 2015 7:51 AM in response to mouatmac

    Mouatmac,

     

    I agree, it's a major bug in iOS 9. Just ***** that it doesn't work and who knows when they are going to get around and fix it. Not sure if taking it in to an Apple Store will resolve it but if you do and they discover a fix, please post. I don't think they will be able to fix it though. I find it funny that Calendar and Contacts work and sync with no issues between our phones but Notes, the app they redesigned it all buggy.

     

    Guess we just have to hang in there.........

     

    Jeremy

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