Markino

Q: iOS 9 Notes not syncing

I noticed that since I updated to iOS 9 the App Notes is no longer synchronising with my MacBook Pro via iCloud.

iPhone 6 Plus, iOS 9

Posted on Sep 17, 2015 2:58 AM

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Q: iOS 9 Notes not syncing

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  • by Jeremy Kamp,

    Jeremy Kamp Jeremy Kamp Sep 30, 2015 2:07 PM in response to rockmyplimsoul
    Level 1 (28 points)
    Sep 30, 2015 2:07 PM in response to rockmyplimsoul

    rockmyplimsoul,

     

    I think you don't understand my issue, it is not with my Mac, it between two different iPhones were the new Notes app is not syncing. See, me and my wife each have an iPhone 6. I am signed in under my iCloud account on my phone and my wife is signed in under her iCloud account on her phone. Now, in "Mail, Contacts and Calendars" you can add another iCloud account to sync between Contacts, Calendars and Notes. Since the iOS 9 update they broke that feature and you can no longer sync notes between two separate iCloud accounts on iPhones, or iPads for that matter.

     

    I am fully aware that Yosemite's Notes were not compatible with iOS 9's Notes. The problem is between two iPhones not syncing.

     

    Thank you for your assistance though.

     

    Jeremy

  • by rockmyplimsoul,

    rockmyplimsoul rockmyplimsoul Sep 30, 2015 2:39 PM in response to Jeremy Kamp
    Level 5 (7,170 points)
    iTunes
    Sep 30, 2015 2:39 PM in response to Jeremy Kamp

    Sorry, this thread started out as an issue between iOS 9 and Mac and didn't pick up on your particular issue.

     

    My wife and I do the same thing as you -- we have separate iCloud accounts but she added mine as a secondary iCloud to access my Notes.  This continues to work just fine for both of us in iOS 9 (she's on 9.0.1 and I'm on 9.1 PB).  However, neither of us have updated Notes to the new iOS 9 format, so perhaps that is what breaks the dual-iCloud account syncing, not iOS 9 by itself.  Do you see any option to undo the Notes format update?  Or once you update, you can't go back?

  • by Jeremy Kamp,

    Jeremy Kamp Jeremy Kamp Sep 30, 2015 2:49 PM in response to rockmyplimsoul
    Level 1 (28 points)
    Sep 30, 2015 2:49 PM in response to rockmyplimsoul

    rockmyplinsoul,

     

    Ha, that's ok, I welcome your assistance!!!!

     

    I don't see anything where I can downgrade, if I could I would. It just really irks me that they removed this feature. Either they didn't realize the new format would break the iCloud sharing or what, but if they did it on purpose shame on Apple. I was told to complain (by Applecare) and Apple usually listens so if anyone wants to complain feel free to do so at apple.com/feedback.

     

    In the meantime I downloaded Simplenote and my wife and I can share notes and edit them like we did on iOS 8 Notes. What I don't understand is why when you add a secondary iCloud account under "Mail, Contacts and Calendars" they give you the option to turn on Notes. To me I hope this is an oversight and they will fix it with a future update.

     

    Thanks for all your help. Please go to the feedback section and complain, complain complain!!!!!! I keep submitting complaints. Hopefully they listen.

    BTW, I upgraded to El Capitan and it works flawlessly between my iPhone and Mac, just need it to work between iPhones!!!! Ugh, so frustrating.

     

    Jeremy

  • by rockmyplimsoul,

    rockmyplimsoul rockmyplimsoul Sep 30, 2015 3:52 PM in response to Jeremy Kamp
    Level 5 (7,170 points)
    iTunes
    Sep 30, 2015 3:52 PM in response to Jeremy Kamp

    Since the capability to add a 2nd iCloud account still exists and you can still enable its Notes feature, I have to believe that this is an oversight on Apple's part.  Perhaps an unexpected effect with using a secondary iCloud account (may not be a popular user scenario in Apple's view).

     

    I'll update my iOS Notes format tonight along with Mac updates for El Cap's release, and if I too have trouble then I'll report the problem (and perhaps switch to a 3rd party Notes application or just start using a shared Pages file for notes).

  • by martin schmidt,

    martin schmidt martin schmidt Oct 3, 2015 5:57 AM in response to andrewwoodward1966
    Level 1 (0 points)
    Oct 3, 2015 5:57 AM in response to andrewwoodward1966

    That's a poor solution.

  • by iTepo,

    iTepo iTepo Oct 3, 2015 7:54 AM in response to Markino
    Level 1 (0 points)
    Oct 3, 2015 7:54 AM in response to Markino

    Hi everyone,
    I write from Italy and also have the same problem of Jeremy but not between two iPhone but between an iPhone and an iMac ...
    My iPhone (6s) use my personal iCloud as the main while the iMac have my company iCloud as main...
    I have always exchanged notes having set my personal iCloud (main iPhone) as secondary on iMac and activated the notes ...
    It worked perfectly until I upgraded iNotes (iOS 9) for work with El Capitan...
    I have AppleCare on iPhone and iMac, I called Apple and after several attempts they told me that they ask engeneering department and call me back in a week ...
    I hope that solve very soon!!!!
    Now I write also to apple.com/feedback to complain!
    Let's keep updated!

    Ciao

    Paolo

  • by iTepo,

    iTepo iTepo Oct 3, 2015 8:12 AM in response to iTepo
    Level 1 (0 points)
    Oct 3, 2015 8:12 AM in response to iTepo

    I forgot ... for me Calendar and Reminders work well and only notes does not work!

  • by mtw04001,

    mtw04001 mtw04001 Oct 3, 2015 1:03 PM in response to trigger76
    Level 1 (0 points)
    Oct 3, 2015 1:03 PM in response to trigger76

    This worked

  • by LGM313,

    LGM313 LGM313 Oct 5, 2015 9:41 AM in response to Jeremy Kamp
    Level 1 (0 points)
    Oct 5, 2015 9:41 AM in response to Jeremy Kamp

    I have the exactly same issue! Please let me know if you find a solution.

  • by Jeremy Kamp,

    Jeremy Kamp Jeremy Kamp Oct 5, 2015 9:49 AM in response to LGM313
    Level 1 (28 points)
    Oct 5, 2015 9:49 AM in response to LGM313

    Trust me I will definitely let you know. In the mean time voice your displeasure at apple.com/feedback. The more people who complain the better chances they will either fix it or bring the option back. I've left numerous feedback complaints and will continue to leave them.

     

    Jeremy

  • by iTepo,

    iTepo iTepo Oct 5, 2015 9:52 AM in response to Jeremy Kamp
    Level 1 (0 points)
    Oct 5, 2015 9:52 AM in response to Jeremy Kamp

    I'm doing the same thing ... we join forces!

  • by rockmyplimsoul,

    rockmyplimsoul rockmyplimsoul Oct 5, 2015 11:57 AM in response to Jeremy Kamp
    Level 5 (7,170 points)
    iTunes
    Oct 5, 2015 11:57 AM in response to Jeremy Kamp

    Well after updating our Macs to El Cap and opting to update our Notes features within iOS 9, my wife can no longer access my iCloud notes.  So, we opted for a 3rd party solution (Evernote).  Works great, just sorry that we had to leave iCloud to make it work.

     

    Feedback sent, suggest you do the same if you like to share iCloud notes between accounts:

    http://www.apple.com/feedback/iphone.html

  • by Jeremy Kamp,

    Jeremy Kamp Jeremy Kamp Oct 6, 2015 8:15 AM in response to rockmyplimsoul
    Level 1 (28 points)
    Oct 6, 2015 8:15 AM in response to rockmyplimsoul

    I just received an email from the AppleCare rep that was helping me. She told me they eliminated the ability to sync notes between separate iCloud accounts. That really stinks. So, let's continue to flood them with requests to bring this feature back.

     

    I Am not happy they eliminated this feature.

     

    Jeremy

  • by DavolCO,

    DavolCO DavolCO Oct 8, 2015 8:50 AM in response to trigger76
    Level 1 (0 points)
    Oct 8, 2015 8:50 AM in response to trigger76

    Same here. With the iOS9 and El Capitan upgrades, all synchronization between all my devices has ceased to function.

  • by nhorton,

    nhorton nhorton Oct 8, 2015 2:43 PM in response to Jeremy Kamp
    Level 1 (0 points)
    Oct 8, 2015 2:43 PM in response to Jeremy Kamp

    Why would they not disclose this if this is a known limitation.  Because they knew it would discourage people from upgrading?  Pretty disingenuous.

     

    There was barely enough to justify using Notes before (basically *only* the iCloud syncing capabilities). The fact that Apple's highly-touted Notes "upgrade" is actually removing more useful features than it is adding is probably enough motivation for many users to migrate to one of the many available alternate note-taking applications.

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