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iOS 9 Spotlight Search not working properly

HI,


On my iPhone 5 32gb Spotlight Search is not working and hasn't been since around the time of iOS 8. When I search for keywords that I know have been used in messages from a year ago it only shows results back to the middle of this year. I have read a lot of threads about the issue and have tried the suggestions:


-changing the phone language which seems to have worked for some people

-sending myself emails from my iCloud account

-sending myself a text

-I have reset all phone settings

-restoring from backup


None of which have worked I'm loathe to restore as a new phone as deleting all of my texts defeats the purpose of wanting to search my old messages


Amy suggestions?


Thanks

iPhone 5, iOS 9, null

Posted on Sep 17, 2015 3:53 AM

Reply
110 replies

Jun 8, 2016 1:39 AM in response to Brophs

Hi all,


My spotlight search was not working for me on iPad 3 after updating to iOS 9.32.

I swiped to the right as per normal but the search feature would not appear.

Reset the iPad; turned off everything in spotlight and in contacts and then re-enabled but they all failed.


Googled for answers and did not find any solutions. Finally gave up and chose to live with it.

Just as always after giving up, the solution appeared itself.


Stumbled across the solution watching my daughter making the spotlight search screen appear.

From there I knew it must work but she didn't know how she did it.


The feature has been changed on the iPad anyways as on my iPhone it still works by swiping to the right on the home screen.

Thru my iPad I have to swipe down on the home screen to enable the spotlight search feature.


Hope this helps anyone who is having trouble with enabling the spotlight feature on iOS 9+


🙂

Jul 28, 2016 11:13 AM in response to Brophs

The solution to check all apps under spotlight search fixed it for me.


At one point I thought I'd trim down the list of apps that show in Spotlight Search. As I did this, it got worse and worse. Eventually I had no apps selected in Spotlight settings and when searching for an App it returning either nothing or was painfully slow. I have about 500 apps installed which may be a factor. I definitely didn't expect the software to behave this way (less should be better, right??)

Jul 28, 2016 12:46 PM in response to crizo

For most people enabling "all spotlight search" is only a temporary fix -- similar to rebooting the phone, changing language, etc.


I've worked every easy fix ever proposed. Based on the advice of a colleague who has an experience similar to mine I gave up and did the backup/wipe phone/restore cycle. Spotlight has been working for 3 days. I think that may be a record. If it makes it to 7 days I'll consider that a significant change. Still too early to say.


I am keeping "all spotlight search" though. My guess is that changing settings there doesn't alter what's indexed, it just causes items to be filtered out from display. So any exceptions can only slow things down...

Sep 18, 2016 8:40 PM in response to trinheric

I just got my iPhone 7Plus and can't search my messages. I checked my wife's 7Plus and she has the same problem. My daughters iPhone 7 is just fine. This is really bizarre. I spoke to Apple, and they were of no help. I tried all the recommendations listed, turning iCloud off and then on, toggling iMessage, turning the search for messages in Spotlight off and then on, changing the language, restoring the phone and none of it fixes the issue.


I am extremely upset, and Apple behaves as if this is a problem they never heard of.


Any other suggestions would be appreciated.


Thank you.

iOS 9 Spotlight Search not working properly

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