HisOnly

Q: Why do songs disappear from my iTunes library?

I have purchased about 1,000 songs/videos/books on my MacBook Pro over the years and many of the songs have disappeared from my computer and cannot be located.  Why does this happen and can I get them back from Apple since I paid for them?

 

Thank you for any help.

MacBookPro, Mac OS X (10.6.2), Transferring from dying PC

Posted on Sep 17, 2015 7:50 AM

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Q: Why do songs disappear from my iTunes library?

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  • by Limnos,

    Limnos Limnos Sep 17, 2015 9:01 AM in response to HisOnly
    Level 9 (53,951 points)
    Mac OS X
    Sep 17, 2015 9:01 AM in response to HisOnly

    You obviously do not maintain backups.

     

    Download past purchases from iTunes in the Cloud - https://support.apple.com/HT201272 - "With iTunes in the Cloud, you can access your past purchases from the iTunes Store, App Store, iBooks Store, and Mac App Store." - enabled with iTunes 10.3 and newer; not all media formats are available in all countries (see: iTunes in the Cloud, iTunes Match, and iTunes Radio availability by country - https://support.apple.com/kb/HT204632); apps, books (not audiobooks), music, t.v. shows, and movies (some - not all studios have permitted this).  Downloading previously purchased movies and TV shows requires iTunes 10.6 or later.  Discontinued items not available. For items not included in the iCloud list (e.g., ringtones, audiobooks, alert tones, rental movies), or locations or computer systems where iCloud is not (yet?) available, you only get one download per fee paid.  Apple recommends,  "... back up your iTunes library. " (http://support.apple.com/kb/ht2519). http://www.apple.com/legal/internet-services/itunes/us/terms.html - "Some iTunes Products, including but not limited to Content rentals, may be downloaded only once and cannot be replaced if lost for any reason. It is your responsibility not to lose, destroy, or damage iTunes Products once downloaded, and you may wish to back them up."