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Internet account preference pane

I get the following: mac osx 10.10.x Preferences Error Could not load Internet Accounts preference pane. Wifi, internet, mail are fine just can't get into the preference pane. Don't know how long I've had this problem -- using 10.10.5 now.

iMac (21.5-inch, Late 2013), OS X Yosemite (10.10.5)

Posted on Sep 17, 2015 7:52 AM

Reply
Question marked as Best reply

Posted on Sep 17, 2015 1:51 PM

Launch the Console application in any of the following ways:

☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)

☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.

☞ Open LaunchPad and start typing the name.

The title of the Console window should be All Messages. If it isn't, select

SYSTEM LOG QUERIES ▹ All Messages

from the log list on the left. If you don't see that list, select

View ▹ Show Log List

from the menu bar at the top of the screen.

Click the Clear Display icon in the toolbar. Then take an action that isn't working the way you expect. Select any lines that appear in the Console window. Copy them to the Clipboard by pressing the key combination command-C. Paste into a reply to this message by pressing command-V.

The log contains a vast amount of information, almost all of which is irrelevant to solving any particular problem. When posting a log extract, be selective. A few dozen lines are almost always more than enough.

Please don't indiscriminately dump thousands of lines from the log into this discussion.

Please don't post screenshots of log messages—post the text.

Some private information, such as your name or email address, may appear in the log. Anonymize before posting.

When you post the log extract, you might see an error message on the web page: "You have included content in your post that is not permitted," or "The message contains invalid characters." That's a bug in the forum software. Please post the text on Pastebin, then post a link here to the page you created.

12 replies
Question marked as Best reply

Sep 17, 2015 1:51 PM in response to Apple Jackson

Launch the Console application in any of the following ways:

☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)

☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.

☞ Open LaunchPad and start typing the name.

The title of the Console window should be All Messages. If it isn't, select

SYSTEM LOG QUERIES ▹ All Messages

from the log list on the left. If you don't see that list, select

View ▹ Show Log List

from the menu bar at the top of the screen.

Click the Clear Display icon in the toolbar. Then take an action that isn't working the way you expect. Select any lines that appear in the Console window. Copy them to the Clipboard by pressing the key combination command-C. Paste into a reply to this message by pressing command-V.

The log contains a vast amount of information, almost all of which is irrelevant to solving any particular problem. When posting a log extract, be selective. A few dozen lines are almost always more than enough.

Please don't indiscriminately dump thousands of lines from the log into this discussion.

Please don't post screenshots of log messages—post the text.

Some private information, such as your name or email address, may appear in the log. Anonymize before posting.

When you post the log extract, you might see an error message on the web page: "You have included content in your post that is not permitted," or "The message contains invalid characters." That's a bug in the forum software. Please post the text on Pastebin, then post a link here to the page you created.

Sep 17, 2015 4:08 PM in response to Linc Davis

9/17/15 4:39:48.166 PM System Preferences[451]: Preference bundle "/Library/PreferencePanes/JavaControlPanel.prefPane" is missing identifier

9/17/15 4:39:52.345 PM com.apple.xpc.launchd[1]: (com.apple.imfoundation.IMRemoteURLConnectionAgent) The _DirtyJetsamMemoryLimit key is not available on this platform.

9/17/15 4:39:52.460 PM com.apple.preferences.internetaccounts.remoteservice[456]: objc[456]: Class IAACAccountHelper is implemented in both /System/Library/PreferencePanes/InternetAccounts.prefPane/Contents/MacOS/Intern etAccounts and /System/Library/InternetAccounts/Google.iaplugin/Contents/MacOS/Google. One of the two will be used. Which one is undefined.

9/17/15 4:39:52.630 PM com.apple.internetaccounts[413]: Additional Logging , array retured in signedInAccounts is (

"<IAAccount: 0x608000051f40> -- uid: E506BF68-B31B-43AA-B34D-EA282AE5EB63; loginName: ********@cox.net; provider: com.apple.account.icloud; parent: (null)\n\taccount ID: *******@cox.net - com.apple.account.icloud - \n\tprovider attrs: {\n IADSIDKey = 9257833;\n accountDescription = iCloud;\n \"com.apple.InternetAccounts.loginName\" = \******@cox.net\";\n \"com.apple.InternetAccounts.provider\" = \"com.apple.account.icloud\";\n fullName = iCloud;\n}"

)

9/17/15 4:39:52.646 PM com.apple.internetaccounts[413]: An uncaught exception was raised

9/17/15 4:39:52.646 PM com.apple.internetaccounts[413]: Could not create /Users/JacksComputer/Library/Containers/com.apple.internetaccounts/Data/Library /Mail/V2/MailData: Error Domain=NSCocoaErrorDomain Code=512 "The file “Mail” couldn’t be saved in the folder “Library”." UserInfo=0x608000070340 {NSFilePath=/Users/JacksComputer/Library/Containers/com.apple.internetaccounts/ Data/Library/Mail, NSUnderlyingError=0x60800004ce70 "The operation couldn’t be completed. Not a directory"}

9/17/15 4:39:52.646 PM com.apple.internetaccounts[413]: (

0 CoreFoundation 0x00007fff8ea9d03c __exceptionPreprocess + 172

1 libobjc.A.dylib 0x00007fff9a90376e objc_exception_throw + 43

2 Mail 0x00007fff9a5daa3b -[MFAccountStorage objectForKey:] + 0

3 libdispatch.dylib 0x00007fff99a7dc13 _dispatch_client_callout + 8

4 libdispatch.dylib 0x00007fff99a7db26 dispatch_once_f + 117

5 Mail 0x00007fff9a5da825 -[MFAccountStorage _accountsPlistPath] + 46

6 Mail 0x00007fff9a5daa9b -[MFAccountStorage objectForKey:] + 96

7 Mail 0x00007fff9a5dae8b -[MFAccountStorage arrayForKey:] + 20

8 Mail 0x00007fff9a5ceb83 +[MFAccount readAccountsUsingStorageKey:forceReadFromMail:] + 141

9 Mail 0x0000000112e16a9f Mail + 6815

10 com.apple.internetaccounts 0x000000010de22b93 main + 20824

11 InternetAccounts 0x00007fff9777340f __58-[IADataPluginController plugin:performBlock:withTimeOut:]_block_invoke + 401

12 libdispatch.dylib 0x00007fff99a82323 _dispatch_call_block_and_release + 12

13 libdispatch.dylib 0x00007fff99a7dc13 _dispatch_client_callout + 8

14 libdispatch.dylib 0x00007fff99a81365 _dispatch_queue_drain + 1100

15 libdispatch.dylib 0x00007fff99a82ecc _dispatch_queue_invoke + 202

16 libdispatch.dylib 0x00007fff99a806b7 _dispatch_root_queue_drain + 463

17 libdispatch.dylib 0x00007fff99a8efe4 _dispatch_worker_thread3 + 91

18 libsystem_pthread.dylib 0x00007fff9724ea9d _pthread_wqthread + 729

19 libsystem_pthread.dylib 0x00007fff9724c3dd start_wqthread + 13

)

9/17/15 4:39:52.647 PM com.apple.internetaccounts[413]: *** Terminating app due to uncaught exception 'NSInternalInconsistencyException', reason: 'Could not create /Users/JacksComputer/Library/Containers/com.apple.internetaccounts/Data/Library /Mail/V2/MailData: Error Domain=NSCocoaErrorDomain Code=512 "The file “Mail” couldn’t be saved in the folder “Library”." UserInfo=0x608000070340 {NSFilePath=/Users/JacksComputer/Library/Containers/com.apple.internetaccounts/ Data/Library/Mail, NSUnderlyingError=0x60800004ce70 "The operation couldn’t be completed. Not a directory"}'

*** First throw call stack:

(

0 CoreFoundation 0x00007fff8ea9d03c __exceptionPreprocess + 172

1 libobjc.A.dylib 0x00007fff9a90376e objc_exception_throw + 43

2 Mail 0x00007fff9a5daa3b -[MFAccountStorage objectForKey:] + 0

3 libdispatch.dylib 0x00007fff99a7dc13 _dispatch_client_callout + 8

4 libdispatch.dylib 0x00007fff99a7db26 dispatch_once_f + 117

5 Mail 0x00007fff9a5da825 -[MFAccountStorage _accountsPlistPath] + 46

6 Mail 0x00007fff9a5daa9b -[MFAccountStorage objectForKey:] + 96

7 Mail 0x00007fff9a5dae8b -[MFAccountStorage arrayForKey:] + 20

8 Mail 0x00007fff9a5ceb83 +[MFAccount readAccountsUsingStorageKey:forceReadFromMail:] + 141

9 Mail 0x0000000112e16a9f Mail + 6815

10 com.apple.internetaccounts 0x000000010de22b93 main + 20824

11 InternetAccounts 0x00007fff9777340f __58-[IADataPluginController plugin:performBlock:withTimeOut:]_block_invoke + 401

12 libdispatch.dylib 0x00007fff99a82323 _dispatch_call_block_and_release + 12

13 libdispatch.dylib 0x00007fff99a7dc13 _dispatch_client_callout + 8

14 libdispatch.dylib 0x00007fff99a81365 _dispatch_queue_drain + 1100

15 libdispatch.dylib 0x00007fff99a82ecc _dispatch_queue_invoke + 202

16 libdispatch.dylib 0x00007fff99a806b7 _dispatch_root_queue_drain + 463

17 libdispatch.dylib 0x00007fff99a8efe4 _dispatch_worker_thread3 + 91

18 libsystem_pthread.dylib 0x00007fff9724ea9d _pthread_wqthread + 729

19 libsystem_pthread.dylib 0x00007fff9724c3dd start_wqthread + 13

)

9/17/15 4:39:52.657 PM com.apple.xpc.launchd[1]: (com.apple.ReportCrash[458]) Endpoint has been activated through legacy launch(3) APIs. Please switch to XPC or bootstrap_check_in(): com.apple.ReportCrash

9/17/15 4:39:53.022 PM CoreServicesUIAgent[295]: unexpected message <OS_xpc_error: <error: 0x7fff7e91ec60> { count = 1, contents =

"XPCErrorDescription" => <string: 0x7fff7e91ef70> { length = 18, contents = "Connection invalid" }

}>

9/17/15 4:39:53.022 PM com.apple.preferences.internetaccounts.remoteservice[456]: *** remoteObjectProxyWithErrorHandler failed: Error Domain=NSCocoaErrorDomain Code=4097 "Couldn’t communicate with a helper application." (connection to service named com.apple.internetaccounts) UserInfo=0x610000464d40 {NSDebugDescription=connection to service named com.apple.internetaccounts}; {

NSDebugDescription = "connection to service named com.apple.internetaccounts";

}

9/17/15 4:39:53.024 PM com.apple.xpc.launchd[1]: (com.apple.internetaccounts[413]) Service exited due to signal: Abort trap: 6

9/17/15 4:39:53.067 PM ReportCrash[458]: Saved crash report for com.apple.internetaccounts[413] version 1.0 (1) to /Users/JacksComputer/Library/Logs/DiagnosticReports/com.apple.internetaccounts_ 2015-09-17-163953_Jacks-iMac.crash

9/17/15 4:39:53.072 PM ReportCrash[458]: Failed to write crash history to file:///Users/JacksComputer/Library/Application%20Support/CrashReporter/com.app le.internetaccounts_4B70667D-CF36-5920-956E-10AED5997C1B.plist.

9/17/15 4:39:53.072 PM ReportCrash[458]: Failed to write crash history to file:///Users/JacksComputer/Library/Containers/com.apple.internetaccounts/Data/ Library/Application%20Support/CrashReporter/com.apple.internetaccounts_4B70667D- CF36-5920-956E-10AED5997C1B.plist.

9/17/15 4:39:53.286 PM accountsd[293]: AIDA Notification plugin running

9/17/15 4:39:53.286 PM accountsd[293]: Enter ShareKitAccountEnabler - didChangeWithType - type=2 for account *****@cox.net (E506BF68-B31B-43AA-B34D-EA282AE5EB63).

9/17/15 4:39:53.308 PM com.apple.xpc.launchd[1]: (com.apple.imfoundation.IMRemoteURLConnectionAgent) The _DirtyJetsamMemoryLimit key is not available on this platform.

9/17/15 4:39:53.333 PM icbaccountsd[460]: Connection error while checking Apple Internalness. Error: Error Domain=NSCocoaErrorDomain Code=4099 "Couldn’t communicate with a helper application." (The connection to service named com.apple.CrashReporterSupportHelper was invalidated.) UserInfo=0x7fa8e4a00290 {NSDebugDescription=The connection to service named com.apple.CrashReporterSupportHelper was invalidated.}

9/17/15 4:39:53.462 PM sandboxd[338]: ([460]) icbaccountsd(460) deny mach-lookup com.apple.CrashReporterSupportHelper

9/17/15 4:39:53.559 PM com.apple.xpc.launchd[1]: (com.apple.imfoundation.IMRemoteURLConnectionAgent) The _DirtyJetsamMemoryLimit key is not available on this platform.

9/17/15 4:39:53.642 PM com.apple.internetaccounts[461]: Additional Logging , array retured in signedInAccounts is (

"<IAAccount: 0x60800005f2f0> -- uid: E506BF68-B31B-43AA-B34D-EA282AE5EB63; loginName: ******@cox.net; provider: com.apple.account.icloud; parent: (null)\n\taccount ID: ******@cox.net - com.apple.account.icloud - \n\tprovider attrs: {\n IADSIDKey = 9257833;\n accountDescription = iCloud;\n \"com.apple.InternetAccounts.loginName\" = \*******@cox.net\";\n \"com.apple.InternetAccounts.provider\" = \"com.apple.account.icloud\";\n fullName = iCloud;\n}"

)

9/17/15 4:39:53.657 PM com.apple.internetaccounts[461]: An uncaught exception was raised

9/17/15 4:39:53.657 PM com.apple.internetaccounts[461]: Could not create /Users/JacksComputer/Library/Containers/com.apple.internetaccounts/Data/Library /Mail/V2/MailData: Error Domain=NSCocoaErrorDomain Code=512 "The file “Mail” couldn’t be saved in the folder “Library”." UserInfo=0x6000000692c0 {NSFilePath=/Users/JacksComputer/Library/Containers/com.apple.internetaccounts/ Data/Library/Mail, NSUnderlyingError=0x60000005e8a0 "The operation couldn’t be completed. Not a directory"}

9/17/15 4:39:53.657 PM com.apple.internetaccounts[461]: (

0 CoreFoundation 0x00007fff8ea9d03c __exceptionPreprocess + 172

1 libobjc.A.dylib 0x00007fff9a90376e objc_exception_throw + 43

2 Mail 0x00007fff9a5daa3b -[MFAccountStorage objectForKey:] + 0

3 libdispatch.dylib 0x00007fff99a7dc13 _dispatch_client_callout + 8

4 libdispatch.dylib 0x00007fff99a7db26 dispatch_once_f + 117

5 Mail 0x00007fff9a5da825 -[MFAccountStorage _accountsPlistPath] + 46

6 Mail 0x00007fff9a5daa9b -[MFAccountStorage objectForKey:] + 96

7 Mail 0x00007fff9a5dae8b -[MFAccountStorage arrayForKey:] + 20

8 Mail 0x00007fff9a5ceb83 +[MFAccount readAccountsUsingStorageKey:forceReadFromMail:] + 141

9 Mail 0x000000011193ca9f Mail + 6815

10 com.apple.internetaccounts 0x000000010c9d1b93 main + 20824

11 InternetAccounts 0x00007fff9777340f __58-[IADataPluginController plugin:performBlock:withTimeOut:]_block_invoke + 401

12 libdispatch.dylib 0x00007fff99a82323 _dispatch_call_block_and_release + 12

13 libdispatch.dylib 0x00007fff99a7dc13 _dispatch_client_callout + 8

14 libdispatch.dylib 0x00007fff99a81365 _dispatch_queue_drain + 1100

15 libdispatch.dylib 0x00007fff99a82ecc _dispatch_queue_invoke + 202

16 libdispatch.dylib 0x00007fff99a806b7 _dispatch_root_queue_drain + 463

17 libdispatch.dylib 0x00007fff99a8efe4 _dispatch_worker_thread3 + 91

18 libsystem_pthread.dylib 0x00007fff9724ea9d _pthread_wqthread + 729

19 libsystem_pthread.dylib 0x00007fff9724c3dd start_wqthread + 13

)

9/17/15 4:39:53.658 PM com.apple.internetaccounts[461]: *** Terminating app due to uncaught exception 'NSInternalInconsistencyException', reason: 'Could not create /Users/JacksComputer/Library/Containers/com.apple.internetaccounts/Data/Library /Mail/V2/MailData: Error Domain=NSCocoaErrorDomain Code=512 "The file “Mail” couldn’t be saved in the folder “Library”." UserInfo=0x6000000692c0 {NSFilePath=/Users/JacksComputer/Library/Containers/com.apple.internetaccounts/ Data/Library/Mail, NSUnderlyingError=0x60000005e8a0 "The operation couldn’t be completed. Not a directory"}'

*** First throw call stack:

(

0 CoreFoundation 0x00007fff8ea9d03c __exceptionPreprocess + 172

1 libobjc.A.dylib 0x00007fff9a90376e objc_exception_throw + 43

2 Mail 0x00007fff9a5daa3b -[MFAccountStorage objectForKey:] + 0

3 libdispatch.dylib 0x00007fff99a7dc13 _dispatch_client_callout + 8

4 libdispatch.dylib 0x00007fff99a7db26 dispatch_once_f + 117

5 Mail 0x00007fff9a5da825 -[MFAccountStorage _accountsPlistPath] + 46

6 Mail 0x00007fff9a5daa9b -[MFAccountStorage objectForKey:] + 96

7 Mail 0x00007fff9a5dae8b -[MFAccountStorage arrayForKey:] + 20

8 Mail 0x00007fff9a5ceb83 +[MFAccount readAccountsUsingStorageKey:forceReadFromMail:] + 141

9 Mail 0x000000011193ca9f Mail + 6815

10 com.apple.internetaccounts 0x000000010c9d1b93 main + 20824

11 InternetAccounts 0x00007fff9777340f __58-[IADataPluginController plugin:performBlock:withTimeOut:]_block_invoke + 401

12 libdispatch.dylib 0x00007fff99a82323 _dispatch_call_block_and_release + 12

13 libdispatch.dylib 0x00007fff99a7dc13 _dispatch_client_callout + 8

14 libdispatch.dylib 0x00007fff99a81365 _dispatch_queue_drain + 1100

15 libdispatch.dylib 0x00007fff99a82ecc _dispatch_queue_invoke + 202

16 libdispatch.dylib 0x00007fff99a806b7 _dispatch_root_queue_drain + 463

17 libdispatch.dylib 0x00007fff99a8efe4 _dispatch_worker_thread3 + 91

18 libsystem_pthread.dylib 0x00007fff9724ea9d _pthread_wqthread + 729

19 libsystem_pthread.dylib 0x00007fff9724c3dd start_wqthread + 13

)

9/17/15 4:39:53.988 PM CoreServicesUIAgent[295]: unexpected message <OS_xpc_error: <error: 0x7fff7e91ec60> { count = 1, contents =

"XPCErrorDescription" => <string: 0x7fff7e91ef70> { length = 18, contents = "Connection invalid" }

}>

9/17/15 4:39:53.989 PM syncdefaultsd[462]: *** remoteObjectProxyWithErrorHandler failed: Error Domain=NSCocoaErrorDomain Code=4097 "Couldn’t communicate with a helper application." (connection to service named com.apple.internetaccounts) UserInfo=0x7ff95c004c30 {NSDebugDescription=connection to service named com.apple.internetaccounts}; {

NSDebugDescription = "connection to service named com.apple.internetaccounts";

}

9/17/15 4:39:53.989 PM com.apple.xpc.launchd[1]: (com.apple.internetaccounts[461]) Service exited due to signal: Abort trap: 6

9/17/15 4:39:54.015 PM ReportCrash[458]: Saved crash report for com.apple.internetaccounts[461] version 1.0 (1) to /Users/JacksComputer/Library/Logs/DiagnosticReports/com.apple.internetaccounts_ 2015-09-17-163954_Jacks-iMac.crash

9/17/15 4:39:54.028 PM ReportCrash[458]: Failed to write crash history to file:///Users/JacksComputer/Library/Application%20Support/CrashReporter/com.app le.internetaccounts_4B70667D-CF36-5920-956E-10AED5997C1B.plist.

9/17/15 4:39:54.028 PM ReportCrash[458]: Failed to write crash history to file:///Users/JacksComputer/Library/Containers/com.apple.internetaccounts/Data/ Library/Application%20Support/CrashReporter/com.apple.internetaccounts_4B70667D- CF36-5920-956E-10AED5997C1B.plist.


<Personal Information Edited by Host>

Sep 17, 2015 3:15 PM in response to Apple Jackson

Please take these steps to delete the Mail "sandbox" folders.

Step 1

Back up all data.

Triple-click anywhere in the line below on this page to select it:

~/Library/Containers/com.apple.mail

Right-click or control-click the highlighted line and select

Services Reveal

from the contextual menu.* A Finder window should open with a folder named "com.apple.mail" selected. If it does, move the selected folder—not just its contents—to the Desktop. Leave the Finder window open for now.

Restart the computer. Launch Mail and test. If the problem is resolved, you may have to recreate some of your Mail settings. Any custom stationery that you created may be lost. Ask for instructions if you want to preserve that data. You can then delete the folder you moved and close the Finder window.

Caution: If you change any of the contents of the sandbox, but leave the folder itself in place, Mail may crash or not launch at all. Deleting the whole sandbox will cause it to be rebuilt automatically.

Step 2

If Step 1 doesn't solve the problem, repeat with this line:

~/Library/Containers/com.apple.MailServiceAgent

*If you don't see the contextual menu item, copy the selected text to the Clipboard by pressing the key combination command-C. In the Finder, select

Go Go to Folder...

from the menu bar and paste into the box that opens by pressing command-V. You may not see what you pasted because a line break is included. Press return.

Sep 17, 2015 3:17 PM in response to Linc Davis

Linc _____


Sorry, neither step worked. Here's the console report:


9/17/15 6:11:37.846 PM System Preferences[432]: Preference bundle "/Library/PreferencePanes/JavaControlPanel.prefPane" is missing identifier

9/17/15 6:11:40.378 PM com.apple.xpc.launchd[1]: (com.apple.imfoundation.IMRemoteURLConnectionAgent) The _DirtyJetsamMemoryLimit key is not available on this platform.

9/17/15 6:11:40.446 PM com.apple.xpc.launchd[1]: (com.apple.imfoundation.IMRemoteURLConnectionAgent) The _DirtyJetsamMemoryLimit key is not available on this platform.

9/17/15 6:11:40.546 PM com.apple.preferences.internetaccounts.remoteservice[437]: objc[437]: Class IAACAccountHelper is implemented in both /System/Library/PreferencePanes/InternetAccounts.prefPane/Contents/MacOS/Intern etAccounts and /System/Library/InternetAccounts/Google.iaplugin/Contents/MacOS/Google. One of the two will be used. Which one is undefined.

9/17/15 6:11:40.646 PM com.apple.internetaccounts[438]: Additional Logging , array retured in signedInAccounts is (

"<IAAccount: 0x6080002432a0> -- uid: E506BF68-B31B-43AA-B34D-EA282AE5EB63; loginName: brokerjack@cox.net; provider: com.apple.account.icloud; parent: (null)\n\taccount ID: brokerjack@cox.net - com.apple.account.icloud - \n\tprovider attrs: {\n IADSIDKey = 9257833;\n accountDescription = iCloud;\n \"com.apple.InternetAccounts.loginName\" = \"brokerjack@cox.net\";\n \"com.apple.InternetAccounts.provider\" = \"com.apple.account.icloud\";\n fullName = iCloud;\n}"

)

9/17/15 6:11:40.662 PM com.apple.internetaccounts[438]: Returning accountUIDs: (

)

9/17/15 6:11:40.662 PM com.apple.internetaccounts[438]: Adding listener

9/17/15 6:11:40.674 PM com.apple.internetaccounts[438]: An uncaught exception was raised

9/17/15 6:11:40.674 PM com.apple.internetaccounts[438]: Could not create /Users/JacksComputer/Library/Containers/com.apple.internetaccounts/Data/Library /Mail/V2/MailData: Error Domain=NSCocoaErrorDomain Code=512 "The file “Mail” couldn’t be saved in the folder “Library”." UserInfo=0x608000262740 {NSFilePath=/Users/JacksComputer/Library/Containers/com.apple.internetaccounts/ Data/Library/Mail, NSUnderlyingError=0x6080002487f0 "The operation couldn’t be completed. Not a directory"}

9/17/15 6:11:40.674 PM com.apple.internetaccounts[438]: (

0 CoreFoundation 0x00007fff85b7303c __exceptionPreprocess + 172

1 libobjc.A.dylib 0x00007fff919d976e objc_exception_throw + 43

2 Mail 0x00007fff916b0a3b -[MFAccountStorage objectForKey:] + 0

3 libdispatch.dylib 0x00007fff90b53c13 _dispatch_client_callout + 8

4 libdispatch.dylib 0x00007fff90b53b26 dispatch_once_f + 117

5 Mail 0x00007fff916b0825 -[MFAccountStorage _accountsPlistPath] + 46

6 Mail 0x00007fff916b0a9b -[MFAccountStorage objectForKey:] + 96

7 Mail 0x00007fff916b0e8b -[MFAccountStorage arrayForKey:] + 20

8 Mail 0x00007fff916a4b83 +[MFAccount readAccountsUsingStorageKey:forceReadFromMail:] + 141

9 Mail 0x000000010f1e6a9f Mail + 6815

10 com.apple.internetaccounts 0x000000010a0c0b93 main + 20824

11 InternetAccounts 0x00007fff8e84940f __58-[IADataPluginController plugin:performBlock:withTimeOut:]_block_invoke + 401

12 libdispatch.dylib 0x00007fff90b58323 _dispatch_call_block_and_release + 12

13 libdispatch.dylib 0x00007fff90b53c13 _dispatch_client_callout + 8

14 libdispatch.dylib 0x00007fff90b57365 _dispatch_queue_drain + 1100

15 libdispatch.dylib 0x00007fff90b58ecc _dispatch_queue_invoke + 202

16 libdispatch.dylib 0x00007fff90b566b7 _dispatch_root_queue_drain + 463

17 libdispatch.dylib 0x00007fff90b64fe4 _dispatch_worker_thread3 + 91

18 libsystem_pthread.dylib 0x00007fff8e324a9d _pthread_wqthread + 729

19 libsystem_pthread.dylib 0x00007fff8e3223dd start_wqthread + 13

)

9/17/15 6:11:40.675 PM com.apple.internetaccounts[438]: *** Terminating app due to uncaught exception 'NSInternalInconsistencyException', reason: 'Could not create /Users/JacksComputer/Library/Containers/com.apple.internetaccounts/Data/Library /Mail/V2/MailData: Error Domain=NSCocoaErrorDomain Code=512 "The file “Mail” couldn’t be saved in the folder “Library”." UserInfo=0x608000262740 {NSFilePath=/Users/JacksComputer/Library/Containers/com.apple.internetaccounts/ Data/Library/Mail, NSUnderlyingError=0x6080002487f0 "The operation couldn’t be completed. Not a directory"}'

*** First throw call stack:

(

0 CoreFoundation 0x00007fff85b7303c __exceptionPreprocess + 172

1 libobjc.A.dylib 0x00007fff919d976e objc_exception_throw + 43

2 Mail 0x00007fff916b0a3b -[MFAccountStorage objectForKey:] + 0

3 libdispatch.dylib 0x00007fff90b53c13 _dispatch_client_callout + 8

4 libdispatch.dylib 0x00007fff90b53b26 dispatch_once_f + 117

5 Mail 0x00007fff916b0825 -[MFAccountStorage _accountsPlistPath] + 46

6 Mail 0x00007fff916b0a9b -[MFAccountStorage objectForKey:] + 96

7 Mail 0x00007fff916b0e8b -[MFAccountStorage arrayForKey:] + 20

8 Mail 0x00007fff916a4b83 +[MFAccount readAccountsUsingStorageKey:forceReadFromMail:] + 141

9 Mail 0x000000010f1e6a9f Mail + 6815

10 com.apple.internetaccounts 0x000000010a0c0b93 main + 20824

11 InternetAccounts 0x00007fff8e84940f __58-[IADataPluginController plugin:performBlock:withTimeOut:]_block_invoke + 401

12 libdispatch.dylib 0x00007fff90b58323 _dispatch_call_block_and_release + 12

13 libdispatch.dylib 0x00007fff90b53c13 _dispatch_client_callout + 8

14 libdispatch.dylib 0x00007fff90b57365 _dispatch_queue_drain + 1100

15 libdispatch.dylib 0x00007fff90b58ecc _dispatch_queue_invoke + 202

16 libdispatch.dylib 0x00007fff90b566b7 _dispatch_root_queue_drain + 463

17 libdispatch.dylib 0x00007fff90b64fe4 _dispatch_worker_thread3 + 91

18 libsystem_pthread.dylib 0x00007fff8e324a9d _pthread_wqthread + 729

19 libsystem_pthread.dylib 0x00007fff8e3223dd start_wqthread + 13

)

9/17/15 6:11:40.684 PM com.apple.xpc.launchd[1]: (com.apple.ReportCrash[440]) Endpoint has been activated through legacy launch(3) APIs. Please switch to XPC or bootstrap_check_in(): com.apple.ReportCrash

9/17/15 6:11:41.043 PM CoreServicesUIAgent[287]: unexpected message <OS_xpc_error: <error: 0x7fff759f4c60> { count = 1, contents =

"XPCErrorDescription" => <string: 0x7fff759f4f70> { length = 18, contents = "Connection invalid" }

}>

9/17/15 6:11:41.043 PM com.apple.preferences.internetaccounts.remoteservice[437]: *** remoteObjectProxyWithErrorHandler failed: Error Domain=NSCocoaErrorDomain Code=4097 "Couldn’t communicate with a helper application." (connection to service named com.apple.internetaccounts) UserInfo=0x618000278640 {NSDebugDescription=connection to service named com.apple.internetaccounts}; {

NSDebugDescription = "connection to service named com.apple.internetaccounts";

}

9/17/15 6:11:41.045 PM com.apple.xpc.launchd[1]: (com.apple.internetaccounts[438]) Service exited due to signal: Abort trap: 6

9/17/15 6:11:41.090 PM ReportCrash[440]: Saved crash report for com.apple.internetaccounts[438] version 1.0 (1) to /Users/JacksComputer/Library/Logs/DiagnosticReports/com.apple.internetaccounts_ 2015-09-17-181141_Jacks-iMac.crash

9/17/15 6:11:41.095 PM ReportCrash[440]: Removing excessive log: file:///Users/JacksComputer/Library/Logs/DiagnosticReports/com.apple.internetac counts_2015-09-17-124825_Jacks-iMac.crash

9/17/15 6:11:41.097 PM ReportCrash[440]: Failed to write crash history to file:///Users/JacksComputer/Library/Application%20Support/CrashReporter/com.app le.internetaccounts_4B70667D-CF36-5920-956E-10AED5997C1B.plist.

9/17/15 6:11:41.097 PM ReportCrash[440]: Failed to write crash history to file:///Users/JacksComputer/Library/Containers/com.apple.internetaccounts/Data/ Library/Application%20Support/CrashReporter/com.apple.internetaccounts_4B70667D- CF36-5920-956E-10AED5997C1B.plist.

9/17/15 6:11:41.356 PM accountsd[288]: Enter ShareKitAccountEnabler - didChangeWithType - type=2 for account brokerjack@cox.net (E506BF68-B31B-43AA-B34D-EA282AE5EB63).

9/17/15 6:11:41.356 PM accountsd[288]: AIDA Notification plugin running

9/17/15 6:11:41.356 PM com.apple.xpc.launchd[1]: (com.apple.internetaccounts) Service only ran for 0 seconds. Pushing respawn out by 10 seconds.

9/17/15 6:11:41.431 PM icbaccountsd[442]: Connection error while checking Apple Internalness. Error: Error Domain=NSCocoaErrorDomain Code=4099 "Couldn’t communicate with a helper application." (The connection to service named com.apple.CrashReporterSupportHelper was invalidated.) UserInfo=0x7f81e3d00740 {NSDebugDescription=The connection to service named com.apple.CrashReporterSupportHelper was invalidated.}

9/17/15 6:11:41.465 PM sandboxd[303]: ([442]) icbaccountsd(442) deny mach-lookup com.apple.CrashReporterSupportHelper

9/17/15 6:11:51.374 PM com.apple.xpc.launchd[1]: (com.apple.imfoundation.IMRemoteURLConnectionAgent) The _DirtyJetsamMemoryLimit key is not available on this platform.

9/17/15 6:11:51.770 PM com.apple.xpc.launchd[1]: (com.apple.imfoundation.IMRemoteURLConnectionAgent) The _DirtyJetsamMemoryLimit key is not available on this platform.

9/17/15 6:11:51.823 PM com.apple.internetaccounts[444]: Additional Logging , array retured in signedInAccounts is (

"<IAAccount: 0x608000249e70> -- uid: E506BF68-B31B-43AA-B34D-EA282AE5EB63; loginName: brokerjack@cox.net; provider: com.apple.account.icloud; parent: (null)\n\taccount ID: brokerjack@cox.net - com.apple.account.icloud - \n\tprovider attrs: {\n IADSIDKey = 9257833;\n accountDescription = iCloud;\n \"com.apple.InternetAccounts.loginName\" = \"brokerjack@cox.net\";\n \"com.apple.InternetAccounts.provider\" = \"com.apple.account.icloud\";\n fullName = iCloud;\n}"

)

9/17/15 6:11:51.837 PM com.apple.internetaccounts[444]: An uncaught exception was raised

9/17/15 6:11:51.837 PM com.apple.internetaccounts[444]: Could not create /Users/JacksComputer/Library/Containers/com.apple.internetaccounts/Data/Library /Mail/V2/MailData: Error Domain=NSCocoaErrorDomain Code=512 "The file “Mail” couldn’t be saved in the folder “Library”." UserInfo=0x600000071c00 {NSFilePath=/Users/JacksComputer/Library/Containers/com.apple.internetaccounts/ Data/Library/Mail, NSUnderlyingError=0x600000240900 "The operation couldn’t be completed. Not a directory"}

9/17/15 6:11:51.837 PM com.apple.internetaccounts[444]: (

0 CoreFoundation 0x00007fff85b7303c __exceptionPreprocess + 172

1 libobjc.A.dylib 0x00007fff919d976e objc_exception_throw + 43

2 Mail 0x00007fff916b0a3b -[MFAccountStorage objectForKey:] + 0

3 libdispatch.dylib 0x00007fff90b53c13 _dispatch_client_callout + 8

4 libdispatch.dylib 0x00007fff90b53b26 dispatch_once_f + 117

5 Mail 0x00007fff916b0825 -[MFAccountStorage _accountsPlistPath] + 46

6 Mail 0x00007fff916b0a9b -[MFAccountStorage objectForKey:] + 96

7 Mail 0x00007fff916b0e8b -[MFAccountStorage arrayForKey:] + 20

8 Mail 0x00007fff916a4b83 +[MFAccount readAccountsUsingStorageKey:forceReadFromMail:] + 141

9 Mail 0x000000010ec4da9f Mail + 6815

10 com.apple.internetaccounts 0x0000000109be5b93 main + 20824

11 InternetAccounts 0x00007fff8e84940f __58-[IADataPluginController plugin:performBlock:withTimeOut:]_block_invoke + 401

12 libdispatch.dylib 0x00007fff90b58323 _dispatch_call_block_and_release + 12

13 libdispatch.dylib 0x00007fff90b53c13 _dispatch_client_callout + 8

14 libdispatch.dylib 0x00007fff90b57365 _dispatch_queue_drain + 1100

15 libdispatch.dylib 0x00007fff90b58ecc _dispatch_queue_invoke + 202

16 libdispatch.dylib 0x00007fff90b566b7 _dispatch_root_queue_drain + 463

17 libdispatch.dylib 0x00007fff90b64fe4 _dispatch_worker_thread3 + 91

18 libsystem_pthread.dylib 0x00007fff8e324a9d _pthread_wqthread + 729

19 libsystem_pthread.dylib 0x00007fff8e3223dd start_wqthread + 13

)

9/17/15 6:11:51.838 PM com.apple.internetaccounts[444]: *** Terminating app due to uncaught exception 'NSInternalInconsistencyException', reason: 'Could not create /Users/JacksComputer/Library/Containers/com.apple.internetaccounts/Data/Library /Mail/V2/MailData: Error Domain=NSCocoaErrorDomain Code=512 "The file “Mail” couldn’t be saved in the folder “Library”." UserInfo=0x600000071c00 {NSFilePath=/Users/JacksComputer/Library/Containers/com.apple.internetaccounts/ Data/Library/Mail, NSUnderlyingError=0x600000240900 "The operation couldn’t be completed. Not a directory"}'

*** First throw call stack:

(

0 CoreFoundation 0x00007fff85b7303c __exceptionPreprocess + 172

1 libobjc.A.dylib 0x00007fff919d976e objc_exception_throw + 43

2 Mail 0x00007fff916b0a3b -[MFAccountStorage objectForKey:] + 0

3 libdispatch.dylib 0x00007fff90b53c13 _dispatch_client_callout + 8

4 libdispatch.dylib 0x00007fff90b53b26 dispatch_once_f + 117

5 Mail 0x00007fff916b0825 -[MFAccountStorage _accountsPlistPath] + 46

6 Mail 0x00007fff916b0a9b -[MFAccountStorage objectForKey:] + 96

7 Mail 0x00007fff916b0e8b -[MFAccountStorage arrayForKey:] + 20

8 Mail 0x00007fff916a4b83 +[MFAccount readAccountsUsingStorageKey:forceReadFromMail:] + 141

9 Mail 0x000000010ec4da9f Mail + 6815

10 com.apple.internetaccounts 0x0000000109be5b93 main + 20824

11 InternetAccounts 0x00007fff8e84940f __58-[IADataPluginController plugin:performBlock:withTimeOut:]_block_invoke + 401

12 libdispatch.dylib 0x00007fff90b58323 _dispatch_call_block_and_release + 12

13 libdispatch.dylib 0x00007fff90b53c13 _dispatch_client_callout + 8

14 libdispatch.dylib 0x00007fff90b57365 _dispatch_queue_drain + 1100

15 libdispatch.dylib 0x00007fff90b58ecc _dispatch_queue_invoke + 202

16 libdispatch.dylib 0x00007fff90b566b7 _dispatch_root_queue_drain + 463

17 libdispatch.dylib 0x00007fff90b64fe4 _dispatch_worker_thread3 + 91

18 libsystem_pthread.dylib 0x00007fff8e324a9d _pthread_wqthread + 729

19 libsystem_pthread.dylib 0x00007fff8e3223dd start_wqthread + 13

)

9/17/15 6:11:52.141 PM CoreServicesUIAgent[287]: unexpected message <OS_xpc_error: <error: 0x7fff759f4c60> { count = 1, contents =

"XPCErrorDescription" => <string: 0x7fff759f4f70> { length = 18, contents = "Connection invalid" }

}>

9/17/15 6:11:52.142 PM icbaccountsd[442]: *** remoteObjectProxyWithErrorHandler failed: Error Domain=NSCocoaErrorDomain Code=4097 "Couldn’t communicate with a helper application." (connection to service named com.apple.internetaccounts) UserInfo=0x7f81e6300140 {NSDebugDescription=connection to service named com.apple.internetaccounts}; {

NSDebugDescription = "connection to service named com.apple.internetaccounts";

}

9/17/15 6:11:52.150 PM com.apple.xpc.launchd[1]: (com.apple.internetaccounts[444]) Service exited due to signal: Abort trap: 6

9/17/15 6:11:52.166 PM ReportCrash[440]: Saved crash report for com.apple.internetaccounts[444] version 1.0 (1) to /Users/JacksComputer/Library/Logs/DiagnosticReports/com.apple.internetaccounts_ 2015-09-17-181152_Jacks-iMac.crash

Sep 17, 2015 3:23 PM in response to Apple Jackson

Please read this whole message before doing anything.

This procedure is a test, not a solution. Don’t be disappointed when you find that nothing has changed after you complete it.

Step 1

The purpose of this step is to determine whether the problem is localized to your user account.

Enable guest logins* and log in as Guest. Don't use the Safari-only “Guest User” login created by “Find My Mac.”

While logged in as Guest, you won’t have access to any of your documents or settings. Applications will behave as if you were running them for the first time. Don’t be alarmed by this behavior; it’s normal. If you need any passwords or other personal data in order to complete the test, memorize, print, or write them down before you begin.

Test while logged in as Guest. Same problem?

After testing, log out of the guest account and, in your own account, disable it if you wish. Any files you created in the guest account will be deleted automatically when you log out of it.

*Note: If you’ve activated “Find My Mac” or FileVault, then you can’t enable the Guest account. The “Guest User” login created by “Find My Mac” is not the same. Create a new account in which to test, and delete it, including its home folder, after testing.

Step 2

The purpose of this step is to determine whether the problem is caused by third-party system modifications that load automatically at startup or login, by a peripheral device, by a font conflict, or by corruption of the file system or of certain system caches.

Please take this step regardless of the results of Step 1.

Disconnect all wired peripherals except those needed for the test, and remove all aftermarket expansion cards, if applicable. Start up in safe mode and log in to the account with the problem.

Note: If FileVault is enabled in OS X 10.9 or earlier, or if a firmware password is set, or if the startup volume is a software RAID, you can’t do this. Ask for further instructions.

Safe mode is much slower to start up and run than normal, with limited graphics performance, and some things won’t work at all, including sound output and Wi-Fi on certain models. The next normal startup may also be somewhat slow.

The login screen appears even if you usually log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.

Test while in safe mode. Same problem?

After testing, restart as usual (not in safe mode) and verify that you still have the problem. Post the results of Steps 1 and 2.

Sep 18, 2015 8:14 AM in response to Linc Davis

Linc,


I appreciate your help!


Before starting Step 1, I disabled "Find My Mac" and "Back To My Mac". When logged-in as Guest, Internet Accounts opened properly. After logging-out of Guest and back in under my account, problem in Internet Accounts persisted.


Disconnected everything except for keyboard and started in Safe Mode. Problem with Internet Accounts persisted. It also still existed when I restarted in my user account after leaving Safe Mode.

Oct 1, 2015 6:30 AM in response to Linc Davis

I've followed these threads and tried every suggestion without being able to solve the issue: iCloud and Internet account pref panes cannot be loaded, Mail can't start. Can anyone help out?

The problem has persisted through upgrade to 10.10.5 (14F27). MacBook Pro, 8 GB RAM.


Console reports:

------------------------------------

01/10/2015 15:10:20.837 com.apple.preferences.internetaccounts.remoteservice[586]: objc[586]: Class IAACAccountHelper is implemented in both /System/Library/PreferencePanes/InternetAccounts.prefPane/Contents/MacOS/Intern etAccounts and /System/Library/InternetAccounts/Google.iaplugin/Contents/MacOS/Google. One of the two will be used. Which one is undefined.

01/10/2015 15:10:21.381 com.apple.internetaccounts[589]: Additional Logging , array retured in signedInAccounts is (

)

01/10/2015 15:10:22.020 com.apple.internetaccounts[589]: Adding listener

01/10/2015 15:10:22.020 com.apple.internetaccounts[589]: Returning accountUIDs: (

)

01/10/2015 15:10:22.160 XPCKeychainSandboxCheck[590]: Can't get sandbox fs extension for /Users/patrickl/Library/Application Support/Adobe/AIR/ELS/com.adobe.amp.4875E02D9FB21EE389F73B8D1702B320485DF8CE.1/ PrivateEncryptedDatak, status=-1 errno=No such file or directory ext=(null)

[and 5 more like this]

01/10/2015 15:10:22.394 com.apple.internetaccounts[589]: [Warning] IMAccount: 0x7f8e9ae57e70 [ID: 6E9061D7-9EAE-4C9D-BA18-07B994116BB1 Service: IMService[Jabber] Login: patrickleevers@gmail.com Active: YES LoginStatus: Offline]: Couldn't load service icon from (null)

01/10/2015 15:10:22.394 com.apple.internetaccounts[589]: [Warning] IMAccount: 0x7f8e9ae57e70 [ID: 6E9061D7-9EAE-4C9D-BA18-07B994116BB1 Service: IMService[Jabber] Login: patrickleevers@gmail.com Active: YES LoginStatus: Offline]: Couldn't load service icon from (null)

01/10/2015 15:10:22.749 XPCKeychainSandboxCheck[590]: Can't get sandbox fs extension for /Users/patrickl/Library/Application Support/Adobe/AIR/ELS/com.adobe.amp.4875E02D9FB21EE389F73B8D1702B320485DF8CE.1/ PrivateEncryptedDatak, status=-1 errno=No such file or directory ext=(null)

[11 more like this]

01/10/2015 15:10:23.734 com.apple.internetaccounts[589]: *** Assertion failure in -[MFSqliteHandle dealloc], /SourceCache/Mail/Mail-2104/MailFramework/Library/MFLibrary.m:10897

01/10/2015 15:10:23.777 com.apple.internetaccounts[589]: An uncaught exception was raised

01/10/2015 15:10:23.777 com.apple.internetaccounts[589]: <MFSqliteHandle: 0x60000044ff30> attempting to dealloc with active db

01/10/2015 15:10:23.777 com.apple.internetaccounts[589]: (

0 CoreFoundation 0x00000001113d303c __exceptionPreprocess + 172

1 libobjc.A.dylib 0x000000011104f76e objc_exception_throw + 43

2 CoreFoundation 0x00000001113d2e1a +[NSException raise:format:arguments:] + 106

3 Foundation 0x00000001109b199b -[NSAssertionHandler handleFailureInMethod:object:file:lineNumber:description:] + 195

4 Mail 0x0000000126a02a02 -[MFSqliteHandle dealloc] + 157

5 libobjc.A.dylib 0x000000011106289c _ZN11objc_object17sidetable_releaseEb + 236

6 Mail 0x00000001269fd671 +[MFLibrary executeBlock:isWriter:useTransaction:isPrivileged:] + 1314

7 Mail 0x0000000126a26987 -[MFLibraryUpgrader libraryStatus] + 170

8 Mail 0x00000001269fb254 +[MFLibrary _libraryStatusCanWrite:] + 165

9 Mail 0x00000001268e64f8 Mail + 5368

10 libdispatch.dylib 0x0000000113db9323 _dispatch_call_block_and_release + 12

11 libdispatch.dylib 0x0000000113db4c13 _dispatch_client_callout + 8

12 libdispatch.dylib 0x0000000113db788f _dispatch_root_queue_drain + 935

13 libdispatch.dylib 0x0000000113dc5fe4 _dispatch_worker_thread3 + 91

14 libsystem_pthread.dylib 0x0000000114104a9d _pthread_wqthread + 729

15 libsystem_pthread.dylib 0x00000001141023dd start_wqthread + 13

)

01/10/2015 15:10:23.778 com.apple.internetaccounts[589]: *** Terminating app due to uncaught exception 'NSInternalInconsistencyException', reason: '<MFSqliteHandle: 0x60000044ff30> attempting to dealloc with active db'

*** First throw call stack:

(

0 CoreFoundation 0x00000001113d303c __exceptionPreprocess + 172

1 libobjc.A.dylib 0x000000011104f76e objc_exception_throw + 43

2 CoreFoundation 0x00000001113d2e1a +[NSException raise:format:arguments:] + 106

3 Foundation 0x00000001109b199b -[NSAssertionHandler handleFailureInMethod:object:file:lineNumber:description:] + 195

4 Mail 0x0000000126a02a02 -[MFSqliteHandle dealloc] + 157

5 libobjc.A.dylib 0x000000011106289c _ZN11objc_object17sidetable_releaseEb + 236

6 Mail 0x00000001269fd671 +[MFLibrary executeBlock:isWriter:useTransaction:isPrivileged:] + 1314

7 Mail 0x0000000126a26987 -[MFLibraryUpgrader libraryStatus] + 170

8 Mail 0x00000001269fb254 +[MFLibrary _libraryStatusCanWrite:] + 165

9 Mail 0x00000001268e64f8 Mail + 5368

10 libdispatch.dylib 0x0000000113db9323 _dispatch_call_block_and_release + 12

11 libdispatch.dylib 0x0000000113db4c13 _dispatch_client_callout + 8

12 libdispatch.dylib 0x0000000113db788f _dispatch_root_queue_drain + 935

13 libdispatch.dylib 0x0000000113dc5fe4 _dispatch_worker_thread3 + 91

14 libsystem_pthread.dylib 0x0000000114104a9d _pthread_wqthread + 729

15 libsystem_pthread.dylib 0x00000001141023dd start_wqthread + 13

)

01/10/2015 15:10:23.855 com.apple.xpc.launchd[1]: (com.apple.ReportCrash[591]) Endpoint has been activated through legacy launch(3) APIs. Please switch to XPC or bootstrap_check_in(): com.apple.ReportCrash

01/10/2015 15:10:38.796 CoreServicesUIAgent[378]: unexpected message <OS_xpc_error: <error: 0x106f55c60> { count = 1, contents =

"XPCErrorDescription" => <string: 0x106f55f70> { length = 18, contents = "Connection invalid" }

}>

01/10/2015 15:10:38.798 com.apple.preferences.internetaccounts.remoteservice[586]: *** remoteObjectProxyWithErrorHandler failed: Error Domain=NSCocoaErrorDomain Code=4097 "Couldn’t communicate with a helper application." (connection to service named com.apple.internetaccounts) UserInfo=0x608000071b00 {NSDebugDescription=connection to service named com.apple.internetaccounts}; {

NSDebugDescription = "connection to service named com.apple.internetaccounts";

}

01/10/2015 15:10:38.803 com.apple.xpc.launchd[1]: (com.apple.internetaccounts[589]) Service exited due to signal: Abort trap: 6

01/10/2015 15:10:38.922 com.apple.xpc.launchd[1]: (com.apple.imfoundation.IMRemoteURLConnectionAgent) The _DirtyJetsamMemoryLimit key is not available on this platform.

01/10/2015 15:10:38.958 ReportCrash[591]: Saved crash report for com.apple.internetaccounts[589] version 1.0 (1) to /Users/patrickl/Library/Logs/DiagnosticReports/com.apple.internetaccounts_2015- 10-01-151038_Patricks-MacBook-Pro.crash

01/10/2015 15:10:39.618 ReportCrash[591]: Failed to write crash history to file:///Users/patrickl/Library/Application%20Support/CrashReporter/com.apple.in ternetaccounts_5D094657-F9A3-5289-826E-384B26E17B99.plist.

01/10/2015 15:10:41.343 System Preferences[578]: ### com.apple.preferences.internetaccounts instantiatePrefPaneObject exception:service com.apple.preferences.internetaccounts.remoteservice failed to init an instance of InternetAccountsRemoteViewService on behalf of <NSRemoteView: 0x7fc2aad93ad0> due to proxy-communications-error: Error Domain=NSCocoaErrorDomain Code=4099 "Couldn’t communicate with a helper application." (The connection from pid 0 was invalidated from this process.) UserInfo=0x608000865c00 {NSDebugDescription=The connection from pid 0 was invalidated from this process.}

------------------------------------

Internet account preference pane

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