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Q: my iPhone5 will not unlock since having upgrade
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Sep 18, 2015 9:53 AMby norm123,Hello Tami1976,
Sorry to hear that you are unable to proceed forward after upgrading your iPhone 5 to iOS 9. That is something that can be fixed.
To do that, take a look at the steps outlined below. They go over your specific issue on not being able to get passed the slide to unlock.
If the Slide to Upgrade screen won't go away after you update to iOS 9
https://support.apple.com/en-us/HT205239
- Connect your iOS device to your computer and open iTunes.
- Select your device. If you don't see it listed, force restart your device by pressing and holding both the Sleep/Wake and Home button for at least 10 seconds, until you see the Apple logo.
- If you made an iTunes backup of your device before updating to iOS 9, restore your device from that backup. If not, you need to make a backup of your device in iTunes, then restore from that backup.
Take care
