Q: iCloud Backup Broken After iOS 9 Upgrade

While I tried to follow saeed.ayman's suggestion, I couldn't delete my backup on my iPhone5S since even "delete backup" button did not show up. However, I could manage to delete my backup of iPhone on iCloud using iPad mini. After deleting iPhone backup from iPad mini, my backup works fine.

OK, So after reading the plethora of posts here by many i tried a few things on my iPhone 4S and guess it did get the job done.

I had deleted my backup and turned it off a long time ago. It showed that i hadn't backed up in 82 Weeks.

I went to manage storage and deleted any files i found, Turned off FIND MY IPHONE, Turned off KEYCHAIN, Turned ON iCloud BackUP and then Turned it Off.

Restarted my iPhone, Turned on iCloud BackUP and then tried Backing UP and its working fine. I am on the latest iOS 9.1 Build. Hope this works for others as well. Working on my iPhone though. It shows that it would take 3 hours to backup. Please turn off the KeyPad Lock before you start the BackUP process.

9.2 did not fix the problem for me.  6-plus, all my other devices work fine

Do you mean you're unable to complete a manual backup? (My automatic backups seemed to not work randomly but am able to manually complete one - it may or may not be due to my phone dropping wifi randomly on 9.1.)

What worked for me was delete all those iPhone backups from mi iPad, then restarting the backup. So go to settings, iCloud, storage, manage storage select the iPhone and delete it using your iPad or some other iOS device. Hope this helps!

YYou have to delete the backup from another device with access to those backups

i just updated to iOS 9.2 still can't backup! Had this problem since ios9

I have had same problem at iphone 6+ since iOS9. iOS 9.2 update didn't fix problem.

SInce I have old MacBook Air with Snow Leboard I can't backup my iPhone anywhere because there isn't new iTunes for Snow Leobard and iOS9 won't work with old version. Apple should release iTunes for Snow Leobard too a we could backup our devices at least somewhere.

All Finnish Apple support suggest is backup iPhone iTunes and then return backup to phone at repair mode. I cant do that with Snow Leobard. And I don't wanna totally empty working iphone. All I wanna is backup my phone somewhere.

Apple should release Time Capsule device for iPhone and iPad that you could connect your devices by cable and make full backup withouth computer just press button. Also they should make iOS 9 compatible iTunes version for Snow Leobard. It can't be so difficult do. Now when iCloud back up won't work.

I am completely fed up with Apple's inability to address this issue.  The Genius Bar people play dumb and act like I'm the first person to have this problem and Apple has done absolutely nothing to address and/or admit there is an issue.  With all those "genius's " in HQ, you would think they could identify and fix a flaw like this.  My last backup was on 11/1 and 9.2 did nothing to fix.  Ugh....

I have an iPhone 5S, updated to IOS 9.1 It worked fine with 'Back-Ups' until I downloaded IOS 9 Operating System.

Both my phone and iPad Mini WILL NOT back up to iCloud. I have tried everything suggested here, even called Apple Support.

The response is "The last backup could not be completed."

Last Backup: NEVER

I too, share your feelings. Apple support - that appears to be helpful, does not acknowledge that the failure of both automatic and manual back ups to iCloud is an issue with their IOS products. I have tried many different suggestions/ instructions to address and "fix" this problem.

The last thing I did, was to perform a 'hard' reset of my phone, and then do a lengthy recovery through iTunes.

I trust that the newest update to 9.2, doesn't help with iCoud Back Up, as reported by several other postings, so I have not downloaded that update yet.

Besides, that 9.2 update does not even acknowledge this issue either, let alone list Back Ups as a patch or fix!

Tomorrow I plan to completely clear and reset my iPad and phone to 'factory settings' and start as a new user. Which I am dreading.

IF that doesn't work....I do not expect to buy an iPhone 7!

Agree, I was really hoping that Apple would have resolved this with iOS 9.2 but...no.

Haven't had iCloud backup of my iPhone since upgrading to iOS 9. Very disappointing. And yes, I've tried all the proposed fixes but after spending many hours on this problem I've given up.

Hello Apple??

Apple is not here. This is a user to user support forum.

Cheers,

GB

I am sure someone Apple read these messages. I login here with my Apple ID.

Just got message to my iPhone: This iPhone haven't been backup since 12 weeks. iPhone will be backup when connected psu and wifi network... Yeah sure... Not after iOS 9.

FInland support says engineers are trying to fix this problem. Something changed after iOS 9 to iCloud backup. My case was open at Ireland server support 4 weeks. Nothing happened.

Why Apple doesn't just release iTunes for Snow Leopard so everyone could backup their phone somewhere. I can't even buy iPhone 7 next year because can't backup or transfer data. What if my iPhone 6+ broken or stolen. I don't have backup of my data.

This is totally Apples fault. If Steve would still live things would happend...