Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Can't respond to texts after iOS 9 update

HI since I updated my 4s and 5s phones I can't respond to texts. The area where you type in the text is grey and has 0:00 in it. The only way around it is to create a new text and send it but the gey box returns as soon as its sent. Appreciate any help

Posted on Sep 17, 2015 10:57 AM

Reply
27 replies

Sep 17, 2015 11:20 AM in response to ken4

Did you already check the settings, to make sure that your phone number is selected under Settings/Messages/Receive at/ ?

Can you send and receive iMessages?

Did you already reset the phone by holding the sleep and home button for about 10sec, until the Apple logo comes back again?

You will not lose data by resetting.

Sep 17, 2015 11:48 AM in response to ken4

Sorry, the option to receive text messages via mail address is only given when iMessage is active. In your case your phone number is selected automatically.

If your daughter uses iMessage on her phone, using your account info, make sure that your phone number is not selected in her iMessage settings on her device.

Can't respond to texts after iOS 9 update

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.