I just recently updated the itunes on my windows computer to (12.3) and immediately could no longer access my ipod Nano (6th or 7th gen.) I get the message "An ipod is detected but could not be properly identified." message. I tried uninstalling then reinstalling itunes and also reset my ipod. Now what?
iPod nano (6th generation)
I am in the same boat as you. I downloaded the latest version of itunes this week and now I can't sync my Nano; giving me the same message. This is ridiculous
I am in the same boat as you. I downloaded the latest version of itunes this week and now I can't sync my Nano; giving me the same message. This is ridiculous
I am having the same problem, downloaded the new itunes 12.3 update yesterday and now my Nano won't sync. My Iphone and Ipad are syncing fine but keep getting the same message about the ipod being detected but not properly identified. I've heard to uninstall Itunes and reinstall it but im guessing that doesn't work either???
I already tried the reinstall iTunes and the other trouble shooting steps. Looks like the folks on Apple got some work to do
I uninstalled every apple program and reinstalled it on my PC and still get the same message. I hope they push out a fix soon.
Hey This worked for me! My ipos nano is now being detected by itunes and syncs
If you can't install or update iTunes for Windows - Apple Support
I'm having the exact same problem (ipod Nano & Windows 10) and have tried everything advised in the support articles. In fact I've uninstalled and reinstalled iTunes and my USB drivers several times. I've even managed to get the previous version of iTunes and that still won't work. Luckily I have a Netbook I use for travelling and this connects perfectly as it has an old version ofiTunes and wasn't corrupted by the update.
Any help much appreciated as all my music is on my computer and I can only get Podcasts at the minute.
i also have this question and apple support has no clue. very frustrating
I've managed to resolve this issue but it required me to Google search for the previous version of iTunes. Try searching iphonefirmware itunes.
Firstly I completely removed all iTunes/Apple software on my PC. There is a guide on this site for doing this.
Once removed I installed the older iTunes and my ipod connected straight away. It's obviously the update and judging by the amount of threads starting to appear here is widespread.
Hi i had the same problem nothing that apple suggest works they do not care for the apple ipod 6th generation user
the solution is really very simple
you restore your computer say, 2 days to before you installed the i tunes software update.with windows restore
everything is as it was before the update .this takes 5 minutes at most
this worked for me
i have used it already twice after 2 tips from apple what to do which did not work
I woke up to this problem today! After uninstalling and reinstalling iTunes and trying all the other steps unsuccessfully, I went in to "Control Panel", right-clicked "iTunes" and then chose the "Repair". This seemed to work for me! Good luck all 🙂
i have the exact same problem, ive triend literally everything suggested by everyone......but still no luck! Cmon Apple sort it out!!!
This worked for me too! Thanks so much for the suggestion.
This is getting beyond old. Everytime Itunes pushes an update, it locks out my Ipod. I use it almost exclusively for audiobooks, and especially Podcasts. Thus, I can't listen to anything newer than a week ago. You guys are killing me.
This didn't work for me, unfortunately. Come on, Apple.
Same problem and both heartened and disheartened to see that others with this problem have not been given a satisfactory answer. I thought it might be my Ipod at fault but found I could sync on an old computer with previous versions of Itunes. That tells me that the problem is Itunes and Apple needs to fix it. I will try the repair idea but I doubt it will work.
Ipod Nano no longer recognized after latest update to itunes!
