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iPhone with ios 9 not detected in itunes

I upgraded my iPhone 6 Plus to iOS 9 and iTunes in my Windows 10 PC to iTunes 12.3. Since then, iTunes doesn't detect my iPhone. No problem detecting an iPhone 5S with iOS 8.

I uninstall iTunes, reboot the PC, reboot my iPhone... Nothing.

Please help.

iPhone 6 Plus, iOS 9, iTunes 12.3.0.44 - Windows 10 PC

Posted on Sep 17, 2015 12:30 PM

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Posted on Sep 18, 2015 2:21 PM

Solution for it is iPhone not recognized in iTunes 12.3

9 replies

Sep 18, 2015 2:46 PM in response to carlos110

Carlos,

Try a forced restart. Hold down the Home and Wake/Sleep buttons at the same time for about 15-20 seconds until the Apple logo appears. Ignore the "Slide to power off" text if it comes up. You will not lose anything


If the steps above do not help, what antivirus software are you using? McAfee in particular has created a lot of problems for some, myself included. Try temporarily disabling the AV and test your phone.

iPhone with ios 9 not detected in itunes

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