LuisDominguez

Level 1 (0 points)

Q: my iphone 5 turns off and on while using it

the screen goes off and then it comes on on its own. Can anyone tell me what is wrong? Thanks.

iPhone 5, iOS 8.3

Posted on Sep 17, 2015 1:01 PM

I have this question too

Q: my iphone 5 turns off and on while using it

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by alex_h1,

alex_h1 Sep 18, 2015 1:04 PM in response to LuisDominguez
Community Specialists

Sep 18, 2015 1:04 PM in response to LuisDominguez

Hello LuisDominguez,
Thanks for using Apple Support Communities.

From your post I understand that when using your iPhone it will unexpectedly restart. I know this must be a frustrating issue so in order to get this resolved please follow the steps in the link below.

If your iOS device restarts or displays the Apple logo unexpectedly - Apple Support

Cheers.
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