HT204230: System requirements for iCloud

Learn about System requirements for iCloud
shawjl1

Q: iCloud backup failure

I follow the instructions for iCloud backup and I continue to receive a message that I have not been backed up in X number of weeks (now 52).  I use a iPhone 5S . On my pc I run Windows 7 home premium 64 bit and Firefox browser. Contacts added to the phone are not showing in iCloud

I also don't seem to get a "backup now" selection on the phone.  I pay for the 20 gb cloud storage.

iPhone 5s, iOS 7.1

Posted on Sep 17, 2015 1:34 PM