I have an iPhone 6 running iOS 9. I have a weird issue with the apple news app, in that it won't load content while on cellular data. I have already checked my settings and the app is set to allow cellular data, and the general cellular data settings are set up correctly as well. Content from other apps, including Safari and Mail work on cellular data just fine. It's just Apple News.
Aone seeing a similar issue?
iPhone 6, iOS 9
I have the same issue. It just won't refresh on cellular. Works just fine on Wifi.
I am seeing the same thing, it is very frustrating. If I connect my iPad to my phone over hotspot, the iPad can refresh no problem. So at least that means it is not the network itself.
I Have tried resetting network setting, hard resetting my iPhone but none of it has worked.
I'm using an iPhone 5 and just updated to iOS9 and I have the exact same problem. I've tried everything. I made sure cell data is on for that app, I tried rebooting, etc. Nothing seems to fix it. I really like this app but I don't want to only use it when I'm on wifi.
Same here.
iPhone 6 - iOS 9.0
Perfectly fine with wifi but just simply can't refresh on cellular.
I am having this same issue on iPhone 6. Tried a hard reset and changing the network settings.
Called in to report the bug to Apple but they couldn't resolve the issue.
spoke to the apple support rep yesterday. They tried to troubleshoot but weren't able to fix the issue. was connected to senior rep who collected diagnostics and has involved engineering
Same issue here. Works fine over Wifi, no joy on cellular.
Same here. I can replicate the issue consistently between wifi and cellular.
Same issue here. Upgraded my iPhone 6plus to iOS 9 and News App does not get updated news over cellular network.
I Also have a different iPhone 6plus with the same issue, reset the phone back to factory settings and with just the base iOS 9 installed does not update over cellular network and also does not refresh in background over wifi.
Can't refresh right now.
There may be a problem with the server or network. Please try again later.
Contacted AppleCare and they elevated the call to 2nd tier and I was told to do the usual, which I had already done.
Background App Refresh -- ON
Cellular Data -- ON
Made sure Cellular data was enabled for News App
Reset Network Settings
Reset iPhone back to factory settings
Try the app before restoring my backup
(Notes, the first update to iOS 9 was done over iTunes, the second time it was done OTA)
Then it was escalated to an engineer, and we play the waiting game now...
LJS
I Had the same issue but i deleted the icloud for inews and then reloaded it and it worked.
Can you please clarify the steps you have taken? What do you mean you "deleted the could for news"?
Sorry for the brief response earlier.
Once I deleted it from phone, I turned back on and the news worked on cellular. I have an iphone 5s and an ipad mini "wifi". I didnt do these step for the ipad since it is wifi only. I am not sure if this info will affect your results but the steps above worked for me.
Thank you NedBark.
I tried these steps on my iPhone 6 and got "Sorry, News isn't available right now. Please try again later."
Hopefully other users will report if Apple Engineering finds a solution.
-AD
it didn't work for me either. Anyone upgraded to 9.0.1? Has the upgrade issue?
Can't refresh right now
