Jlkochan
Level 1 (1 points)

Q: After ios9 update my emails with attachments won't open and say "message not yet downloaded from server". They were there previously. How do I get them back?

All my email attachments are unopenableafter the ios9 upgrade. Anyone else with this issue?  How do I get them back?  The emails just say message not yet downloaded from server.

iPhone 5, iOS 9

Posted on Sep 17, 2015 7:32 PM

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Jlkochan

Q: After ios9 update my emails with attachments won't open and say "message not yet downloaded from server". They were there previous ... more

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  • by Rontu2,

    Rontu2 Rontu2 Feb 16, 2016 10:01 AM in response to Alpinee3434
    Level 1 (5 points)
    Feb 16, 2016 10:01 AM in response to Alpinee3434

    Most users found the issues did not continue with the update to iOS9.2

  • by Rontu2,

    Rontu2 Rontu2 Feb 16, 2016 10:04 AM in response to mariotheplumber
    Level 1 (5 points)
    Feb 16, 2016 10:04 AM in response to mariotheplumber

    I updated from 9.2 to 9.2.1 a few days ago and see no change.  Still not experiencing the prior issues.

  • by carolinseattle,

    carolinseattle carolinseattle Feb 16, 2016 11:25 AM in response to Rontu2
    Level 1 (0 points)
    Feb 16, 2016 11:25 AM in response to Rontu2

    "Most users" is correct.  I have been on 9.2.1 since it was released.  The Mail App is working much better but I still occasionally have some  items I have put in trash end up with the dreaded message.  Very random...   I still have my case open and have sent screen prints to my senior advisor.  They do still appear to be working on the issue though I don't imagine it has high priority due to many other problems that have recently surfaced.  Since you still have to trick the system to bring up a POP Account if your email provider also provides IMAP, there are probably a small percentage of people suffering this issue. 

     

    Carol

  • by Disquisative,

    Disquisative Disquisative Mar 30, 2016 11:40 AM in response to carolinseattle
    Level 1 (4 points)
    Mar 30, 2016 11:40 AM in response to carolinseattle

    I believe the problem with the emails not archiving properly is that the email must be open and downloaded from the server before being sent to archive. If you simply select the email without opening it and send it to archive that's all you will get. You haven't moved the message because you didn't download it first. Any discussion?

  • by bigalusn,

    bigalusn bigalusn May 25, 2016 8:52 AM in response to Disquisative
    Level 1 (4 points)
    May 25, 2016 8:52 AM in response to Disquisative

    same issue on iOS 9.3.2....any update from Apple yet?

  • by ewaegeman,

    ewaegeman ewaegeman Jun 17, 2016 6:11 PM in response to Jlkochan
    Level 1 (4 points)
    Jun 17, 2016 6:11 PM in response to Jlkochan

    Got the same problems on 4 iOS devices (all upgraded to 9.3.2, all email accounts (3 accounts), I tried deleting account and recreating, no luck, the attachments do not show up, (the attachment pin is there in the list of emails, but when you click on the email it is not showing) The attachment are showing fine with outlook on MAC notebook, so no issue with the provider. I am using IMAP. This started since upgrade to 9.3.2 .... DO NOT UPGRADE ! (probably too late if you are reading this :-) Pls fix Apple. Serious bug !  My devices are used on the road to quickly see attachments for the job, it has serious impacts on my job! Cheers. Erik

  • by operationox,

    operationox operationox Sep 14, 2016 3:21 PM in response to Jlkochan
    Level 1 (4 points)
    Sep 14, 2016 3:21 PM in response to Jlkochan

    Does anyone know if this has been fixed for the new iOS 10?

     

    Thanks!

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