Wi-Fi Personal Hotspot Not Working Under iOS 9

Question

Wi-Fi Personal Hotspot Not Working Under iOS 9

After upgrading my iPad Air 2 and iPhone 6 to iOS 9, I am unable to connect my iPad to my iPhone using Personal Hotspot (and vice versa). Both the iPad and iPhone appear on the other device's Personal Hotspots list as a network option but return the following error message when cattempting to connect: "Remote Hotspot Failure, Unable to start personal hotspot "iPhone 6" (or "iPad")".

The Personal Hotspots were working fine prior to upgrading to iOS 9.

I also have an iPhone 5S work phone upgraded to iOS 9 and the strangest thing is that the 5S has no problem connecting to both the iPad and iPhone using Personal Hotspots and vice versa.

Have contacted Apple Support and spoken to a couple of technicians including a Senior Technician which was a waste of time as they have no clue whatsoever.

Anyone else having this issue and has found a fix for the problem?

iPhone 6, iOS 9, iPad Air 2

Posted on Sep 17, 2015 10:11 PM

Reply

Answer 1

Sep 25, 2015 3:12 PM in response to terrifromnorwood

any progress on this? Seems like a lot of people have the same issue.

Reply

Answer 2

Yoda828

Level 1

0 points

Sep 28, 2015 3:07 PM in response to terrifromnorwood

I too, after upgrading to OS 9.1 fix, can not connect to my remote hotspot!!!! HELP

Reply

Answer 3

Jayflux

Level 1

5 points

Sep 29, 2015 2:43 AM in response to terrifromnorwood

Just had the same problem when updating both devices (iPad mini 4 and iPhone 5) to iOS 9.1

*On the phone*

reset network settings

change phone name

changed personal hotspot password

switched off bluetooth

*on the iPad*

reset network settings

this fixed it for me.

Reply

Answer 4

TvJunk

Level 1

0 points

Oct 5, 2015 1:02 PM in response to Jayflux

Doing this fixed the same problem I was having. Thanks.

Reply

Answer 5

Oct 13, 2015 12:27 PM in response to Jayflux

Many thanks this worked for my iPhone 6S on IOS 9.0.2 after two days of googling! Added complication is that I had just upgraded my notebook to Windows 10 so I thought it could have been related to that! 🙂

Reply

Answer 6

Oct 26, 2015 3:55 PM in response to Jayflux

Wow. Such a simple solution for a problem I've been trying (avoiding) to solve for months. All I had to do was change the name of my iPhone6 and it finally worked.

After purchasing my wifi only iPad Air, I switched to a hotspot plan on Att which cost me my previous unlimited data that I had been trying to hold on to. You can imagine the frustration when I realized the limited data hotspot was useless

Thanks for the post

Reply

Answer 7

harriesh

Level 1

14 points

Oct 28, 2015 1:57 PM in response to sainsomnia

I've found a quicker solution for this problem. I too had problems with the hotspot since upgrading to iOS 9. What I did to fix is simply remove the wi-fi network from the Windows configuration and reconnect to the iPhone's hotspot, re-enter the hotspot password and hey presto!

Reply

Answer 8

Nov 18, 2015 12:08 PM in response to terrifromnorwood

For me, what worked was:

Disable then Enable Cellular Data, then the Icon of Hotspot will appear, but you wont be able to turn on, you then have to restart the phone.

My was an iPhone 5s

Reply

Answer 9

elcmnr

Level 1

0 points

Nov 24, 2015 3:34 AM in response to Jayflux

this solved my problem with teh Hotspot function.

many thanks.

Reply

Answer 10

Mar 26, 2016 1:02 PM in response to terrifromnorwood

Turning off WiFi Assist (Settings -> Cellular) fixed this issue for me on iOS 9.x. Before iOS 9 (and my activating WiFi Assist) resetting the network settings would usually fix this problem.

Reply