HT204839: Add music from the Apple Music catalog to your Library

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zandeh

Q: Will the iOS 9 update remove music saved for offline listening?

I want to update my iPhone 6 to iOS 9, but am worried that if I do this, all the music I've saved for offline listening (through Apple Music) on my iPhone will no longer be saved as downloads, and I will have to manually redownload all the albums (which will take hours).

 

Has anybody using Apple Music faced this inquiry or learned the answer to it through performing a software update?

iPhone 6, iOS 8.4.1

Posted on Sep 18, 2015 3:48 AM

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Q: Will the iOS 9 update remove music saved for offline listening?

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  • by morberg,

    morberg morberg Oct 2, 2015 7:26 AM in response to zandeh
    Level 1 (10 points)
    Oct 2, 2015 7:26 AM in response to zandeh

    Upgrading to 9.0.2  also wipes songs previously made available for offline listening.

  • by Sitirian,

    Sitirian Sitirian Oct 2, 2015 8:32 AM in response to morberg
    Level 1 (0 points)
    Oct 2, 2015 8:32 AM in response to morberg

    Me too. Not only is just the "Offline" stuff gone, but my entire Apple Music library is missing. The only music on my iPhone is the stuff I own. Opened iTunes, all Apple Music gone. I restored from a backup made before the 9.0.2 update, no luck. Apple Music has worked flawlessly for three months...they start charging and I lose all my stuff. I had no issues during the upgrade to 9 and 9.0.1. I really hope there is a fix for this, I am never going to remember all of the stuff I downloaded.

  • by swandy,

    swandy swandy Oct 2, 2015 12:33 PM in response to morberg
    Level 4 (1,536 points)
    Apple Music
    Oct 2, 2015 12:33 PM in response to morberg

    morberg wrote:

     

    Upgrading to 9.0.2  also wipes songs previously made available for offline listening.

    Sorry to hear you are having an issue, but don't make a generalization like this. I went from 9.0.0 to 9.0.1 to 9.0.2 and never lost any of my added albums, playlists or downloaded songs from either my iPhone 6 or iPad Mini 2. They even fixed the issue with trying to download larger playlists - I can now do 200 song playlists completely which I could not before.

  • by Kilgore-Trout,

    Kilgore-Trout Kilgore-Trout Oct 2, 2015 12:35 PM in response to swandy
    Level 7 (32,526 points)
    iPad
    Oct 2, 2015 12:35 PM in response to swandy

    swandy wrote:

     

    morberg wrote:

     

    Upgrading to 9.0.2  also wipes songs previously made available for offline listening.

    Sorry to hear you are having an issue, but don't make a generalization like this. I went from 9.0.0 to 9.0.1 to 9.0.2 and never lost any of my added albums, playlists or downloaded songs from either my iPhone 6 or iPad Mini 2. They even fixed the issue with trying to download larger playlists - I can now do 200 song playlists completely which I could not before.

    Pretty much the same for me.

  • by BornSaint,

    BornSaint BornSaint Oct 2, 2015 3:58 PM in response to zandeh
    Level 1 (10 points)
    Oct 2, 2015 3:58 PM in response to zandeh

    Same here, all music that I try to save for offline listening does not get added to my music. If they don't correct this by the end the month, back to Spotify I go.  

  • by sanramon_94582,

    sanramon_94582 sanramon_94582 Oct 2, 2015 8:30 PM in response to morberg
    Level 1 (10 points)
    Oct 2, 2015 8:30 PM in response to morberg

    When I upgraded from 9 to 9.01. It wiped out all my Apple Music. I had to rebuild the playlist.

     

    Before I upgrade to 9.02, I turned on iCloud Music Library. (Setting, Music, iCloud Music library), the Apple Music are still there after 9.02 upgrade completes.

     

    i believe that it's a bug / shortcoming that Apple has not thoroughly think through, the Backup currentlly does not back up Apple Music, only your own music. Apple should address this before it frustrates more people.

  • by swandy,

    swandy swandy Oct 2, 2015 9:05 PM in response to sanramon_94582
    Level 4 (1,536 points)
    Apple Music
    Oct 2, 2015 9:05 PM in response to sanramon_94582

    sanramon_94582 wrote:

     

    When I upgraded from 9 to 9.01. It wiped out all my Apple Music. I had to rebuild the playlist.

     

    Before I upgrade to 9.02, I turned on iCloud Music Library. (Setting, Music, iCloud Music library), the Apple Music are still there after 9.02 upgrade completes.

     

    i believe that it's a bug / shortcoming that Apple has not thoroughly think through, the Backup currentlly does not back up Apple Music, only your own music. Apple should address this before it frustrates more people.

    #1 unless you turn on ICloud Music Library and leave it on AM will not save your music that you selected to add to your library from Apple Music. That is one of the functions of ICML.

    #2 if by "the Backup" you are referring to when you either backup your iPhone to either iTunes or iCloud, those services are meant to backup your settings and apps, and while it would be nice if it would also backup your playlists and songs added from Apple Music that as I said before is part of the functions of ICML.

  • by zandeh,Apple recommended

    zandeh zandeh Oct 9, 2015 5:19 AM in response to swandy
    Level 1 (5 points)
    Oct 9, 2015 5:19 AM in response to swandy

    Update:

    I "bit the bullet" and updated to 9.0.2 from iOS 8, and to my pleasant surprise, my Apple Music saved for offline listening was still saved to my iPhone. I'm not sure if this means this was fixed in 9.0.2, but maybe it was that I performed the software update specifically from my iPhone (did not download and update through my MacBook).

  • by Anjyla,

    Anjyla Anjyla Oct 9, 2015 10:11 AM in response to zandeh
    Level 1 (10 points)
    iTunes
    Oct 9, 2015 10:11 AM in response to zandeh

    I upgraded, too, and nothing is resolved. All the music I dl for offline gets erased somehow. Today was the second its happened. I'm very irate!  

  • by HungryPipo,

    HungryPipo HungryPipo Oct 14, 2015 8:03 AM in response to zandeh
    Level 1 (0 points)
    Oct 14, 2015 8:03 AM in response to zandeh

    Gist: During update to iOS 9.0.2 iCloud Music Library gets turned off making you loose your playlists and offline music until you turn it back on.

     

    I had iCloud Music Library previously(before 9.0.2) and lost my playlists and offline music when going from iOS 9.0.1 to iOS 9.0.2. 

     

    After reading a bunch of these posts which mentioned ICML (iCloud Music Library) I went to Settings->Music and noticed that the "iCloud Music Library" setting was OFF.  That must have happened during the update to 9.0.2.  When I switched it on it asked me to merge or replace, I chose replace because I didn't make any changes on my phone and all my playlists came back as well as my offline music.

  • by Larsengeorge,

    Larsengeorge Larsengeorge Feb 22, 2016 5:32 PM in response to Anjyla
    Level 1 (0 points)
    Feb 22, 2016 5:32 PM in response to Anjyla

    I absolutely hate Apple.  I can't believe I'm saying it, but I do.  I will never buy another Apple product.  I reluctantly updated my iPad to iOS 9 and my library of over 4000 songs are gone.  This seems criminal to me. 

     

    I was so excited about getting the new iPad... Obviously that's not happening anymore. 

     

    Switching to my Samsung phone was painful, but I have to say, I really like it now. 

     

    I've also gotten rid of my Apple TV because it stopped workkng with Netflix and Hulu.  I have always been an avid Apple user, but I am truly done with them now.  Losing my entire library was the last straw.  I really miss Steve...

  • by Luigi Facotti,

    Luigi Facotti Luigi Facotti Mar 25, 2016 6:36 PM in response to zandeh
    Level 1 (4 points)
    Mar 25, 2016 6:36 PM in response to zandeh

    iOS 9.3 wiped out my personal music library

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