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All replies
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Helpful answers
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Sep 18, 2015 6:30 AM in response to kawairinrin1988by Ralph Landry1,Have you worked throughAbout Apple Pay in the US - Apple Support to see that the information is all entered correctly?
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Sep 18, 2015 6:32 AM in response to kawairinrin1988by Jonathan UK,When a bank wants to verify your identity before adding your card to Apple Pay, it will normally send you either an email or a text message with a one-time verification code (which may only be valid for, say, 10 minutes). Some banks also allow verification by phone or by secure message (via their own website).
If you haven't received a verification code, it may mean that your bank doesn't have your current cell / mobile phone number or email address. Or they may expect you to call them, so that they can verify your identity that way.
Contact your bank, update your contact details with them (email address, phone number, etc), check what verification method they use and - if they normally send a code - either ask them to send it again or try to add the card again.
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Sep 18, 2015 6:40 AM in response to Jonathan UKby kawairinrin1988,Thank you for your reply.Unfortunately,it never get to the bank verification part.I tried my other visa card yesterday,it works fine,The bank verification part came after I put this card information into my Wallet first.
This discover card won't let me go through the basic card number,name,exp dates and the security code part.Interesting I just got my security code and exp date update this summer.It is a new card,this card was the card associated with apple ID,but because of the confusion of the updated exp date and security code I deleted it from Apple ID first.Tried again this morning,still not working.
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Sep 18, 2015 6:47 AM in response to kawairinrin1988by Jonathan UK,Understood - thank you for clarifying.
Have you tried first adding the Discover card back to iTunes as your payment method?
You should then be able to add it to Apple Pay by only entering the security code.
Change or remove your Apple ID payment information in the iTunes Store - Apple Support
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Sep 18, 2015 6:50 AM in response to Jonathan UKby kawairinrin1988,Just tried,still not working.Keeps telling me enter your security code for your card on file with iTunes or App store.But Apple ID took my security code.I'm really confused now.
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Sep 18, 2015 7:33 AM in response to kawairinrin1988by Jonathan UK,It may help to allow a little time after adding your card back to iTunes.
Otherwise, contact Apple Support: https://www.apple.com/support/iphone/contact/
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Sep 20, 2015 12:57 AM in response to kawairinrin1988by gogovrml,Any updates for you? This is happening to me as well. My other cards are working fine.
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Sep 20, 2015 5:11 PM in response to gogovrmlby kawairinrin1988,I called discover on Friday,what happened was on Thursday night the Exp date and security code from app store were the old ones,didnt match the updated new card.And due to too many temptations they locked my card.As soon as they verifyed my info,they unlocked my card.Of course I updated the card info at Itunes store too.
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Sep 22, 2015 8:28 AM in response to kawairinrin1988by RobMac99,Just got off the phone with Discover - they said they are currently not receiving requests from Apple and to again in 24 hrs.
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Sep 22, 2015 6:20 PM in response to kawairinrin1988by Ronnie254,THe expiration date on my Discover card in iTunes was part of my problem as well. I had not updated the expiration date when Discover sent me the new card with a rfid chip. Once I updated the date in iTunes my card took in Apple Pay.