when i open my mac pro screen by using aplle password it hold and not open

i forgot my pasword and i use my apple pasword the computer not open and showing my name and below shwing three status as poweroff , restart and s/d

MacBook Pro with Retina display, OS X Yosemite (10.10.3)

Posted on Sep 18, 2015 7:54 AM

Reply
17 replies

Sep 22, 2015 6:46 PM in response to mhkm

I follow the steps you send but in the paawoed reser window I cant selext the volume containg the user account becase nothing appeared in

Loner T wrote:


Did you try the following steps?


1. Shutdown your Mac.

2. Power up the Mac and immediately hold Command+R.

3. In Recovery Console click on Utilities -> Terminal.

4. In Terminal type resetpassword and press enter.

5. Set your new password.

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when i open my mac pro screen by using aplle password it hold and not open

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