caballo71

Q: Does not synchronize contacts with iOs9

I installed iOs9 in 3 devices and no longer synchronizes contacts with iCloud as before, through Outlook 2013 ...

I think it must be iOs9 update since the iPhone 4, are still synchronizing contacts without problems.

If iCloud entered through the web, saying that all contacts created in Outlook if they appear.

The momentary solution I've found to update the contacts, is creating one in the device, and then if they are updated.

Thank you.

iPhone 5, iOS 9

Posted on Sep 18, 2015 8:54 AM

Close

Q: Does not synchronize contacts with iOs9

  • All replies
  • Helpful answers

Page 1 of 3 last Next
  • by Bruce Mccoy1,Helpful

    Bruce Mccoy1 Bruce Mccoy1 Sep 18, 2015 10:29 AM in response to caballo71
    Level 1 (114 points)
    Sep 18, 2015 10:29 AM in response to caballo71

    Same problem... Updated both iPhone 6 and iPad to OS9, and now any changes I make to contacts no longer sync over the iCloud with one another. 

     

    Is this no longer possible on OS9?

  • by caballo71,

    caballo71 caballo71 Sep 18, 2015 10:30 AM in response to Bruce Mccoy1
    Level 1 (2 points)
    Sep 18, 2015 10:30 AM in response to Bruce Mccoy1

    Thank you very much, at least that I'm not the only one.

  • by fasfsfgs,

    fasfsfgs fasfsfgs Sep 18, 2015 1:51 PM in response to caballo71
    Level 1 (0 points)
    Sep 18, 2015 1:51 PM in response to caballo71

    I'm also having contacts sync issues.

    My only source of contacts is my Google Account and after the update to iOS 9, the sync is not working anymore.

    I make changes on my contacts outside my phone and it doesn't get updated after.

    The refresh button on the contact list used to work. Before, I pressed the refresh button and I saw the loading spinner doing its job.

    Now, when I click it, nothing happens. =(

  • by idickers2,

    idickers2 idickers2 Sep 20, 2015 6:37 AM in response to caballo71
    Level 1 (15 points)
    Sep 20, 2015 6:37 AM in response to caballo71

    Same problem here.  Contacts on phone no longer sync with iCloud to Mac with iOS9.

  • by bhiestand,Apple recommended

    bhiestand bhiestand Sep 21, 2015 12:58 AM in response to caballo71
    Level 1 (5 points)
    Sep 21, 2015 12:58 AM in response to caballo71

    I had the same issue.  Signed out of iCloud multiple times, then restarted my iPhone, signed out of iCloud, signed back in, merged data, and it started working.

     

    May be useful for anyone else reading this:

    Get help using iCloud Contacts - Apple Support

  • by f.al.darwish,

    f.al.darwish f.al.darwish Sep 24, 2015 2:33 AM in response to caballo71
    Level 1 (5 points)
    Sep 24, 2015 2:33 AM in response to caballo71

    SSame problem here After upgrading to IOS9, before to refresh contacts go to contacts, then group then pull down the page it get refreshed, after upgrading to IOS 9 it's not working anymor, to refresh you have to switch off contacts, and remove all contacts from phone, then switch it on again so that the phone will download all contacts from "contacts.google.com" again, hope Apple solve contacts sync asap.

  • by cariscribe,

    cariscribe cariscribe Sep 27, 2015 6:08 PM in response to bhiestand
    Level 1 (0 points)
    Sep 27, 2015 6:08 PM in response to bhiestand

    Thank you! I am a new iPhone owner and clueless, but finally signing out of iCloud and back in, after restarting the phone, did the trick. I'm on 9.0.1.

  • by littlelune2003,

    littlelune2003 littlelune2003 Sep 28, 2015 10:52 AM in response to caballo71
    Level 1 (0 points)
    Sep 28, 2015 10:52 AM in response to caballo71

    Same issue. No solution found yet.  I hope Apple look at this soon as it is a key feature for me.

  • by littlelune2003,

    littlelune2003 littlelune2003 Sep 29, 2015 3:24 AM in response to caballo71
    Level 1 (0 points)
    Sep 29, 2015 3:24 AM in response to caballo71

    It seems it doesn't work for calander either.    So the issue is, if I put a contact or an appointment into my phone, it syncs to all devices.  If I edit or delete the entry on any other device, ipad, macbook etc, then it will sync that change throughout my devices except my iphone 6.  So outgoing sync works but incoming sync doesn't.

  • by littlelune2003,

    littlelune2003 littlelune2003 Sep 29, 2015 2:46 PM in response to littlelune2003
    Level 1 (0 points)
    Sep 29, 2015 2:46 PM in response to littlelune2003

    after advice from online support from Apple,  I totally restored my phone and started from scratch.  It took hours and the problem remains.   This did not happen before updating to ios9 (and iOS 9.0.1 didn't help either).   Also cannot do a backup to iCloud.  Please look at this apple.

  • by f.al.darwish,Helpful

    f.al.darwish f.al.darwish Oct 1, 2015 11:25 AM in response to caballo71
    Level 1 (5 points)
    Oct 1, 2015 11:25 AM in response to caballo71

    HI all,

    just got it and solved for me, now my contacts are synced will with my google contacts, after the update just go to setting --> mail and contacts --> scroll down to contacts, and make sure that your correct contacts account is the default account.

    for me, I have two mobiles an iPhone and an android mobile, both of them are connected to google contacts, whenever I add / delete a contact from the iPhone it get immediate update, but if I add a contact from my android phone it won't updated unless I add / delete a contact from my iPhone.

  • by caballo71,

    caballo71 caballo71 Oct 1, 2015 11:32 AM in response to f.al.darwish
    Level 1 (2 points)
    Oct 1, 2015 11:32 AM in response to f.al.darwish

    I commented.

    I reinstalled as iOs9 factory on an iPad Air, still do not work synchronizing with Outlook 2010 contacts on devices with iOs9 I have updated to 9.0.1.

    I do not know what to do.

    Also if I try to synchronize from contact with this button it does nothing.

    And as I say in the iPhone 4, they are automatically updated almost immediately.

    Thanks again for your feedback

  • by Tcake,

    Tcake Tcake Oct 2, 2015 6:06 AM in response to caballo71
    Level 1 (5 points)
    Oct 2, 2015 6:06 AM in response to caballo71

    I have had the same problem.  I even moved my contacts from Windows Outlook 2007 to iCloud in the hope that this would fix it (I wish I had not).  Now the format of the contacts is different.  I also had trouble exporting vcards out of iCloud (it appears you have to use Safari to do this).  I am still using iCloud for contacts but this crashes a lot on Chrome.  I have just tried deleting contacts from my iCloud sync on my iphone - and they all went!  I then rebooted my phone and could only get them back by signing out of icloud rebooting and signing back in.  They are now up to date.  If I then make a change on my iphone it changes in iCloud.  If I make a change in iCloud it is not updated in iPhone.  The spinner in contacts is gone (which was how you synchronize the two before). 

     

    So a call to Apple support revealed that your phone needs to be either on the mains or 80% charged for it to sync.  It also needs to be on persistent wifi and the screen should be in sleep mode.  Having done this the contacts are syncing again!

  • by littlelune2003,

    littlelune2003 littlelune2003 Oct 4, 2015 2:37 PM in response to littlelune2003
    Level 1 (0 points)
    Oct 4, 2015 2:37 PM in response to littlelune2003

    So I have figured out that sync works if I turn the device off and on again. It means I have to so this each time.I make a change to contacts or diary. Not an ideal solution. Apple please check this. i have done all the things suggested by phone support but nothing works. It has to be a software issue. Phone was working fine before ios9.

Page 1 of 3 last Next