izakamac
Level 1 (1 points)

Q: PDF's missing from iOS9 iBooks

I updated my iPad Air 2 from iTunes and all of my iBooks PDF's were there then the disappeared. Is this a new feature in iOS9?

iPad Air, iOS 9

Posted on Sep 18, 2015 8:23 AM

by izakamac,Solvedanswer
izakamac izakamac
Level 1 (1 points)
A:

Apple Support has responded to this inquiry and has given me suggestions which have once again enabled my PDF's to be seen in my iPad

  • If so, did you manually sync the PDFs to the iPad from iTunes?
  • Do the PDFs appear if you do select the PDFs and sync them?

Thank you,

The iBooks Team

 

Thank you iBooks Team

Posted on Oct 31, 2015 12:04 PM

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izakamac

Q: PDF's missing from iOS9 iBooks

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  • Helpful answers

  • by izakamac,Solvedanswer

    izakamac izakamac Oct 31, 2015 12:04 PM in response to izakamac
    Level 1 (1 points)
    Oct 31, 2015 12:04 PM in response to izakamac

    Apple Support has responded to this inquiry and has given me suggestions which have once again enabled my PDF's to be seen in my iPad

    • If so, did you manually sync the PDFs to the iPad from iTunes?
    • Do the PDFs appear if you do select the PDFs and sync them?

    Thank you,

    The iBooks Team

     

    Thank you iBooks Team

  • by topperdog,

    topperdog topperdog Jan 2, 2016 5:03 AM in response to izakamac
    Level 1 (29 points)
    Jan 2, 2016 5:03 AM in response to izakamac

    All my manually downloaded PDF's have been wiped off my iPad after syncing to iTunes on my new El Capitan OS.  I opened up iBooks on the iPad, and I saw the 50-60 PDF books I had in there, and after 3 seconds, they all disappeared.  Stunning feature Apple.  They have been wiped out for no reason at all.  I have sync with iCloud on, and they manual PDF's don't sync, only books from store which is useless for me.

  • by Talos1963,

    Talos1963 Talos1963 Apr 19, 2016 1:31 AM in response to topperdog
    Level 1 (4 points)
    Apr 19, 2016 1:31 AM in response to topperdog

    I had had a similar problem occur on my iPad 3. I'm a prodigious reader. I have a LOT of PDFs and ebooks on my iPad.

    After spending an hour sorting the PDFs in a folder this afternoon, iBooks froze. I tapped the home button which took me back to the home screen. I didn't double tap and shut iBooks down. On opening iBooks again, at least 40 PDFs had disappeared! They don't appear in a search, and iTunes shows them as no longer on the device. It appears I have no choice but to copy them back and rearrange them AGAIN! Every iOS update seems to be making my devices less and less stable. What's the point of paying premium Apple prices for hardware that can't be relied upon to retain data! I've got my books backing up to the cloud but can't find any way to restore them to my iPad from there.

    I haven't permanently lost anything, but it's time consuming and inconvenient.

     

    How do you contact the iBooks development team about problems like this?

  • by sjmanistre,

    sjmanistre sjmanistre Jun 7, 2016 12:00 PM in response to Talos1963
    Level 1 (4 points)
    Jun 7, 2016 12:00 PM in response to Talos1963

    I, too, have apparently lost all my PDFs from iBooks. I have two questions:

     

    1) How do I get them back? I have tried to retrieve a backup but system indicates insufficient space to retrieve backup.

     

    2) How has this deletion been allowed to happen?